Archives: Quiz

Which of the following is a key difference between managerial and nonmanagerial employees? A) Managerial employees receive higher pay compensation. B) Nonmanagerial employees have less formal education. C) Nonmanagerial employees do not oversee the work of others. D) Managerial employees […]

The more uncertain a situation is, the more ________ plans must be. A) unspecific B) long term C) flexible D) short term The most popular OD efforts involve cooperation and these kinds of activities. A) individual interactions B) group interactions […]

Which term is most closely associated with transformational leaders? A) charming B) efficient C) far-seeing D) inspiring Which of the following might be a competitive edge for a person applying for a firefighting job? A) athletic ability B) exceptional writing […]

The thing that makes your product special is known as your ________. A) assets B) destruction device C) competitive advantage D) competitive strength Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in job satisfaction is best shown […]

We all have a vested interest in understanding the way organizations are managed because ________. A) we all stand to gain financially from organizational profits B) we interact with organizations every day of our lives C) we all depend on […]

A new cell phone battery doubles battery life but also increases the cost of the phone. This battery adds ________. A) no value to the phone since it increases the cost B) value to the phone only if the cost […]

This regret matrix gives values for strategies S1, S2, and S3 for the Bigg Company and competitive strategies CA1, CA2, and CA3 for the Large Company. The maximum regrets for this table are S1 = 5, S2 = 9, S3 […]

How do global supply chains resemble biological organisms? A) Global supply chains are highly resilient in many ways, yet show marked vulnerability to seemingly small events. B) Global supply chains are highly resilient in many ways, yet they show a […]

Technical skills might include ________. A) excellent verbal skills B) proficiency in computer programming C) exceptional writing ability D) decision-making ability Mid-level managers in a country with high power distance are ________ than managers from a low power distance country. […]

In a matrix structure, a group member will typically report to ________. A) a project manager only B) both a project manager and functional department head C) a functional department head only D) Group members are fully autonomous in a […]

Who was most likely to have a job that was free of discrimination? A) a white person in a wheelchair in 1997 B) an African American person in 1962 C) an Asian American person in a wheelchair in 1989 D) […]

MBO programs usually are successful largely because they ________. A) give employees a sense of ownership of goals B) free managers from the responsibility of setting goals C) give managers a sense of ownership of goals D) free employees from […]

A manager would most likely be interested in employees’ attitudes about which of the following? A) family responsibility B) personal responsibility C) job satisfaction D) past jobs A disadvantage of a written essay for employee appraisal is that it tends […]

Recruitment (Scenario) Keena’s company was expanding. After a period of downsizing, the company had decided to increase organizational profitability by gaining market share, which meant a need for more people. As assistant manager of human resources, she was in the […]

Fixed costs for a product are $60,000. The product itself sells for $4.00 and it costs $1.00 to make each product. How will the break-even point for the product change if the variable cost per unit goes up to $1.50? […]

Prior to the Hawthorne studies, managers paid little attention to the role of ________ in making decisions. A) productivity B) human behavior C) efficiency D) cost control This is the goal of employment planning. A) selecting competent employees B) obtaining […]

The “calm waters” metaphor imagines the organization as a large ship crossing a calm sea. ________ can improve employee performance by sharing the financial circumstances of the organization with the employee. A) Pay-for-performance B) Open-book management C) Equity management D) […]

Decisions, Decisions (Scenario) Sondra needed help. Her insurance company’s rapid growth was necessitating making some IT changes, but what changes? Should they modify the servers that they currently used or purchase an entirely new system? Sondra was confused and needed […]

In traditional goal setting, as they work their way from top management to employees, goals are likely to ________. A) become more clear B) be more rigorously followed C) be unchanged D) become less clear A major part of the […]

During the third step of the planning and organizing phase of an entrepreneurial venture, an entrepreneur ________. A) selects an organizational design B) creates a business plan C) states a mission D) selects a legal business organization form A certain […]

Norming is a stage of group development that occurs when ________. A) the group struggles for leadership B) the group defines its purpose C) the group develops cohesiveness D) the group defines its goals This best describes the commitment a […]

Almost all managerial tasks involve ________. A) decision making B) technical skills C) long-term planning D) superb political skills Which three conditions do decision makers face? A) certainty, risk, uncertainty B) certainty, uncertainty, confidence C) risk, high risk, low risk […]

A sneaker company creating its own stores where it sells only its own brand is an example of which of the following? A) forward vertical integration B) backward horizontal integration C) forward horizontal integration D) reverse vertical integration In an […]

The best way to define the term career is as a ________. A) series of tasks B) series of jobs or work positions over a period of a few years C) series of jobs or work positions over a period […]

Which role does uncertainty typically play in how managers function? A) Uncertainty limits the amount of information that is available. B) Uncertainty increases the amount of information that is available. C) Uncertainty improves the quality of information that is available. […]

Which of the following is the best example of a company being socially responsive? A) meeting hazardous materials standards B) giving Christmas bonuses to worthy employees C) displaying “think green” posters D) building a community day-care center Why might a […]

In order to be considered a manager, an individual must direct or oversee the work of others. Distinctiveness refers to whether an individual displays a behavior in many situations or whether it’s particular to one situation. Answer: TRUE Explanation: High […]

Open-book management programs motivate by giving employees a greater sense of ownership in the company. An advantage of group decisions is that they increase the perception of the legitimacy of the solution. Answer: TRUE Explanation: When decisions that affect many […]

A team’s upholder-maintainer would likely submit the team’s request for a large increase in resources to top management. Budgets can be effective tools for both planning and controlling. Answer: TRUE Explanation: Budgets are highly effective planning tools. However, once created, […]

Today’s workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives. Success in communication always involves reasoning skills. Answer: TRUE […]

Maximizing value means a decision will have the best possible outcome for the parties involved. Situational leadership theory (SLT) states that an R1 worker who is unable and unwilling to perform a task responds best to a telling leadership style. […]

The best way to measure the effectiveness of job training is to find out how stressful the process was for trainees. An advantage of telecommuting is that companies do not necessarily have to be located near their workforce. Answer: TRUE […]

In McGregor’s theory of motivation, managers with a Theory Y view of life think people need to be given the freedom to make their own choices. Control is the process of monitoring and evaluating activities to ensure that they are […]

The study of economics is useful only to top managers. Today’s job seekers identify quality child care as an important job benefit. Answer: TRUE Explanation: Benefits that job seekers value include health care, child care, retirement, and domestic partner benefits. […]

Motivation theories do not work well in U.S. organizations because of the emphasis Americans place on individualism and achievement. A small business manager in many ways combines the roles of top manager and first-line manager in a large business. Answer: […]

One reason that empowerment is important in today’s business climate is that managers today tend to have smaller spans of control than managers of the past. Selling an entrepreneurial venture is always a sign of failure. Answer: FALSE Explanation: Exiting […]

McGregor holds the opinion that managers are less successful when they adopt a Theory Y view of human nature. Of the five dimensions that make up the concept of trust, loyalty seems to be the most critical. Answer: FALSE Explanation: […]

Some organizational tasks are better done individually than in a team or group. Multinational corporations maintain significant operations in two or more countries simultaneously. Answer: TRUE Explanation: A multinational corporation comes in three different forms – the multidomestic corporation, the […]

Situational leadership theory (SLT) states that an R3 worker who is able but unwilling to perform a task responds best to a selling leadership style. Reducing the value of VC in a break-even analysis means that the business needs to […]

Verbal intonation can be a part of written communication. When hiring, entrepreneurs typically are much less concerned with matching a candidate’s values to the organization’s organizational culture than traditional HRM managers. Answer: FALSE Explanation: The opposite is true. Entrepreneurs are […]

A corporate strategy may be a growth strategy, a stability strategy, or a renewal strategy. Pay-for-performance programs pay employees for their time rather than for their output. Answer: FALSE Explanation: Pay-for-performance includes paying by the piece or paying for productivity […]

Research shows that there is a fairly strong correlation between high satisfaction and high productivity. Firewalls, data backup, and encryption help prevent security breaches in organizations. Answer: TRUE Explanation: These measures can prevent ordinary breaches for the most part. In […]

Factories in the Industrial Revolution needed to forecast demand to make sure that workers were paid fairly. Personal observation as a form of control measurement requires little time. Answer: FALSE Explanation: Personal observation, in fact, requires a great deal of […]

Creative solutions to problems are valued because they are new and different from traditional solutions. Telecommuting satisfies the needs of employees to interact socially. Answer: FALSE Explanation: A disadvantage of telecommuting is that many workers need the interaction of the […]

Disagreeable team members rarely decrease team performance. To find the planned duration of a project on a Gantt chart, simply look at the width of the bar that represents actual progress. Answer: FALSE Explanation: The width of the bar that […]

The decision tree shows the profit outcomes for a sandwich shop in a strong and a weak economy. If the economy is weak, the shop is likely to make 60 percent of a $25,000 profit, or $15,000. In Mintzberg’s view, […]

A heuristic can simplify the decision-making process. In a ready-fire-aim culture, managers will endlessly analyze a situation before taking action. Answer: FALSE Explanation: Managers who spend too much time analyzing are members of a ready-aim-fire culture, not a ready-fire-aim culture. […]

Because profit, or the “bottom line,” is not the measure of success for not-for-profit organizations, managers of charitable organizations do not have to concern themselves with the financial aspects of their organizations. The classic “entrepreneurial personality” is a person who […]

Some messages do not need to be converted to symbolic forms to be sent. Performance-simulation tests are thought to be one of the best methods for evaluating job applicants in use today. Answer: TRUE Explanation: Performance-simulation tests assess applicants by […]

The control process is a two-step process that measures and compares. A drawback to instant messaging is that it creates security problems. Answer: TRUE Explanation: Having multiple users all logged onto a system at once-which is required for instant messaging-can […]