Research shows that there is a fairly strong correlation between high satisfaction and
high productivity.
Firewalls, data backup, and encryption help prevent security breaches in organizations.
A company’s organizational culture refers to a system of shared political beliefs.
One of the keys that distinguishes an entrepreneurial organization from a conventional
organization is the concerted emphasis on growth.
Planning rarely improves teamwork and cooperation among employees.
The age of a population is one of its most important demographics.
The key to any job in a successful value chain is that it ________.
A) is well defined and easy to carry out
B) best helps the chain create customer value
C) is maximally efficient
D) saves time and money
In general, the greater the distance between the home office of a global company and its
branch, the ________.
A) more formalized the controls
B) less formalized the controls
C) more automated the controls
D) less automated the controls
Most countries in today’s global business climate see ________ as the key to success.
A) maintaining productivity
B) increasing productivity
C) higher wages
D) shorter working hours
Companies that are well managed can prosper during difficult economic times by
depending on ________.
A) government bailouts
B) filing for bankruptcy
C) raising prices
D) a loyal customer base
What tends to be the most successful group size?
A) ten to twenty-five
B) five to seven
C) twelve to twenty-five
D) three to twelve
The Perfect Manager (Scenario)
Brenda Kraft has proven herself to be an able manager. Her section has a high project
completion rate with the highest-quality product and the lowest defects in her division.
In addition, she accomplishes this with fewer full-time people than other managers.
Co-workers say that the secret of her success is in her ability to delegate responsibility
and her understanding of the basic “management processes.”
If Brenda accomplished her projects on time with high-quality results, but she took
more time than other managers in the process, you could say that as a manager she was
________.
A) efficient, but not effective
B) a leader, but not a top manager
C) project oriented, but not effective
D) effective, but not efficient
The integrated model for motivation as shown in the chapter reading features the
following basic sequence.
A) effort –> performance –> rewards –> individual goals
B) effort –> equity –> goals –> needs
C) needs –> factors –> extrinsic factors –> individual goals
D) needs –> goals –> individual effort –> organizational goals
Which of the following is a job that would allow a person who is a poor writer and
speaker to excel?
A) engineer
B) lawyer
C) basketball coach
D) advertising executive
What do the written essay, critical incidents, graphic rating scales, and BARS
evaluation methods have in common?
A) They compare individuals against standards.
B) They are multiperson comparisons.
C) They compare one employee to his or her peers.
D) They rank employees by performance.
All levels of management between the supervisory level and the top level of the
organization are termed ________.
A) middle managers
B) first-line managers
C) supervisors
D) team leaders
Transformational leaders are leaders who guide by ________.
A) inspiring followers
B) articulating a vision for followers
C) the force of their personality
D) offering rewards to followers
Which of the following is the best synonym for the word parochial?
A) religious
B) catholic
C) broad
D) narrow
An organization’s resources identify ________.
A) how the organization gets things done
B) where the organization operates
C) when the organization operates
D) what the organization has
Generally speaking, the more ________ a job requires that you have actually acquired,
the better off you are.
A) technical skill
B) writing skill
C) speaking skill
D) training