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One reason that empowerment is important in today's business climate is that managers
today tend to have smaller spans of control than managers of the past.
Selling an entrepreneurial venture is always a sign of failure.
Return on investment measures the ratio of total profits to total assets.
The boundaries of the global village are drawn by the major economic powers - the
United States, China, and Japan.
A manager who twists facts to make change seem less disruptive is using the technique
of coercion.
Stress is not a physiological phenomenon.
One place in which technology has little impact is the fast-food restaurant business.
The critical path in a PERT network is the least time-consuming sequence required to
complete a project in the shortest period of time.
In the past, career development was usually confined to advancement within a single
organization.
People with proactive personalities tend to react to their environment more than trying
to change their environment.
Vertical boundaries separate employees by their rank in an organization.
Conscientiousness seems to be a key ingredient in successful teams.
One assumption of bounded rationality is that managers can analyze all relevant
information about all alternatives for a situation.
Horizontal boundaries separate employees by the amount of power they have in an
organization.
Which security risk do today's managers worry about most?
A) employees selling proprietary information to rivals
B) employees inadvertently allowing proprietary information to be leaked
C) employees inadvertently selling proprietary information to competitors
D) employees deliberately sharing gossip with outsiders
Which of the following is NOT a reason that the importance of trust has increased in
today's business climate?
A) Job performance is related to trust.
B) Job satisfaction is related to trust.
C) Only 60 percent of U.S. employees trust their leaders.
D) Downsizing has eroded the faith that workers have in their leaders.
According to Lewin, which of the following is the objective of refreezing?
A) to stabilize the new situation
B) to promote movement away from existing equilibrium
C) to eliminate the need for future change
D) to direct behavior away from the status quo
Networked communication capabilities include all of the following EXCEPT
________.
A) email
B) the grapevine
C) instant messaging
D) electronic data interchange
Which of the following is a common way in which Gen Y workers differ from workers
in other generations?
A) office attire
B) ability to work hard
C) ability to focus
D) showing respect
The New Hire (Scenario)
Frances begins her career working in the human resources department of a major
corporation. She is asked to help ensure the organization is following the federal
guidelines for employment.
In setting up interviews for an executive position, Frances makes sure to include
candidates of different ethnic backgrounds, including individuals from protected
minority groups. Which kind of program is she attempting to carry out?
A) minority protection
B) positive action
C) diversity protection
D) affirmative action
Which element of motivation is a measure of intensity or drive?
A) direction
B) energy
C) persistence
D) achievement
The three main models that managers use to make decisions are ________.
A) rational, bounded rational, and intuitive
B) rational, irrational, and bounded rational
C) intuitive, unintuitive, and rational
D) bounded rational, intuitive, and systematic
An entrepreneurial venture and a small business ________.
A) are superficially similar
B) are identical
C) have nothing in common
D) are impossible to tell apart
Which of the following is NOT a factor that can increase the probability of groupthink?
A) Influential group members dominate the discussion and the decision-making
process.
B) Group leaders stress the importance of consensus above all other concerns.
C) The group has more than 40 group members.
D) Group leaders solicit ideas from all group members without passing judgment on
their ideas.
Teams composed of individuals who function without a supervisor are called ________.
A) cross-functional teams
B) self-managed work teams
C) problem-solving teams
D) virtual teams
Some organizations erroneously feel that they ________ when they collaborate with a
variety of value chain partners.
A) lose control of their destiny
B) gain control of their destiny
C) change their destiny
D) control the destiny of other partners
Successful managers tend to be better at ________.
A) doing their own work than helping others
B) identifying their own goals than identifying goals of subordinates
C) helping others achieve goals than achieving their own goals
D) accomplishing goals than identifying goals
