Disagreeable team members rarely decrease team performance.
To find the planned duration of a project on a Gantt chart, simply look at the width of
the bar that represents actual progress.
According to W. Edwards Deming, managers should emphasize short-term rather than
long-term planning.
To be considered a group, a gathering must include at least five people.
A career is a best defined as a sequence of jobs.
An optimistic manager will typically follow a maximax choice.
The U.S. workforce is now over 50 percent female.
A self-managed work team would be likely to have the authority to ________.
A) hire and fire top organizational managers
B) determine organization-wide pay scales for team employees
C) disband a competing work team
D) make schedules and plans
A law firm manager finds that one lawyer who consistently outperforms other lawyers
at the firm is threatening to leave. Which immediate corrective action should the
manager take?
A) none
B) offer a bonus
C) disciplinary action
D) a study to see why she outperforms others
A company’s workers asking to be able to celebrate Mexican holidays is an example of
________ force for change.
A) an external workforce composition
B) an internal workforce composition
C) an external tactic
D) an internal strategy
The Total Freedom political party is trying to determine its position on climate change.
Whom should the party consider as its stakeholders?
A) official party members
B) all potential voters
C) all people in the world
D) all people in the United States
When people judge someone on the basis of the perception of a group they are a part of,
they are using the shortcut called ________.
A) stereotyping
B) selectivity
C) assumed similarity
D) the halo effect
On the managerial grid, a leader who is high in both concern for people and concern for
production would rate ________.
A) 1,1
B) 9,1
C) 5,5
D) 9,9
A software company that puts almost all of its performance measurement effort into
measuring the total number of units that the company and its competitors sell most
likely wants to excel at ________.
A) efficiency
B) market share
C) cost per unit
D) labor per unit
In terms of change, Lewin’s force field analysis might see ________ as a driving force.
A) fear of change
B) inertia
C) reward from change
D) difficulty of change
Application of Early Theories of Motivation (Scenario)
Three managers work at the Pabco Company. Aaron really “cracks the whip” on his
employees and firmly believes in strict controls and punishment for those employees
who do not perform to company expectations.
Zach has very few controls and believes that as long as people know what their
objectives are, they will exercise self-control and self-direction.
Susan has been trying to improve working conditions and manager-employee relations
to increase the level of productivity in her department.
Susan was trying to use what type of Herzberg factors to increase productivity?
A) motivators
B) hygiene
C) social
D) esteem
In forward vertical integration, a company becomes its own ________, while in
backward vertical integration, the company is its own ________.
A) supplier; distributor
B) supplier; customer
C) distributor; monitor
D) distributor; supplier
Being humble is a typical characteristic of ________.
A) Arab leaders
B) German leaders
C) Japanese leaders
D) Korean leaders
When an auto executive fails to notice an important demographics report in her
overstuffed inbox before going to a meeting, she is likely to be suffering from this.
A) information overload
B) emotion
C) filtering
D) gender
The New Hire (Scenario)
Frances begins her career working in the human resources department of a major
corporation. She is asked to help ensure the organization is following the federal
guidelines for employment.
Frances considers filling out a sample budget to be the most valid test for the job
because ________.
A) it takes a great deal of skill to complete successfully
B) it is an actual task that would be required on the job
C) it is a good predictor of performance on the job
D) it is objective and quantitative
Evidence that managers in the fifteenth-century Venetian shipbuilding facility were
interested in controlling costs is best shown by which of the following?
A) inventory systems
B) warehouses for materials
C) wine breaks for employees
D) an accounting system
Which of the following might be a source of stress for an employee who is very happy
with her job with respect to the tasks she performs, what is expected from her, and how
she is supervised?
A) task demands
B) role overload
C) interpersonal demands
D) organizational leadership