MGT 182 Quiz 1

subject Type Homework Help
subject Pages 9
subject Words 1760
subject Authors David A. De Cenzo, Mary A. Coulter, Stephen P. Robbins

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page-pf1
A corporate strategy may be a growth strategy, a stability strategy, or a renewal strategy.
Pay-for-performance programs pay employees for their time rather than for their output.
There is no difference between males and females in communication style.
page-pf2
With choice S1, a manager sees gains of $10 million and $6 million. With choice S2, a
manager sees gains of $12 million and $3 million. The manager chooses S2, so she
must be optimistic.
Frank and Lillian Gilbreth got their ideas for management from the book Cheaper by
the Dozen.
Employees in an organization with a matrix design can have two bosses for the same
job.
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In the Big Five model, emotional stability was positively related to job performance.
The four reasons that organizations plan are to establish coordinated effort, set
standards, minimize waste, and reduce uncertainty and the impact of change.
The difference in pay rates over a lifetime between college graduates and noncollege
graduates is fairly small.
page-pf4
This section of a full business plan would include possible income statements for the
next three years.
A) financial data and projections
B) executive summary
C) analysis of opportunity
D) description of the business
In addition to being made by both managers and employees, MBO goals must be
________.
A) nonspecific and open-ended with regard to time
B) specific and open-ended with regard to time
C) specific and include an explicit time limit
D) nonspecific and include no time limit
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Which of the following is an example of selection device reliability?
A) An applicant was given very different interview scores by five independent
interviewers.
B) An applicant was given the same interview score by all five independent
interviewers.
C) An applicant took a test a second time and her score improved markedly.
D) An applicant took a test once and scored higher than any other applicant.
page-pf6
A car company that puts more effort into measuring quality than total units sold most
likely wants to excel at ________.
A) customer satisfaction
B) efficiency
C) employee satisfaction
D) cost per unit
The use of ringisei in Japanese organizations reflects which of the following values in
Japanese culture?
A) tradition-following
B) consensus-seeking
C) risk taking
D) go-it-alone
page-pf7
A manager has a choice of three bank CDs that pay different amounts of interest over
different time periods. The manager is operating under which condition?
A) jeopardy
B) certainty
C) uncertainty
D) risk
A company that meets its social obligation ________.
A) fulfills its economic responsibilities only
B) fulfills its legal and economic responsibilities only
C) goes beyond its legal and economic responsibilities and responds to some pressing
social need
D) does not need to obey local laws
page-pf8
Which communication form is designed to allow users to respond at their own
convenience?
A) instant messaging
B) email
C) fax
D) electronic data exchange
After an extended period of unseasonably warm and sunny weather, revenues at an
indoor tennis club are down sharply during the month of November, but are in line with
what managers expected for the month. The best strategy for the club manager is to
________.
A) do nothing
B) run a sale on hourly rates
C) raise hourly rates to increase revenue
page-pf9
D) change her monthly goals for December
If employment planning shows a large surplus of employees, management may want to
________.
A) recruit
B) downsize
C) expand
D) continue with current employment levels
page-pfa
Which of the following best defines organizational behavior?
A) the actions of organizations in the workplace
B) the study of the workplace
C) the study of organizations
D) the study of the actions of people at work

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