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This regret matrix gives values for strategies S1, S2, and S3 for the Bigg Company and
competitive strategies CA1, CA2, and CA3 for the Large Company. The maximum
regrets for this table are S1 = 5, S2 = 9, S3 = 12.
Of the approaches to pursuing international markets, developing a ________ involves
the greatest commitment and risk.
A) franchise
B) joint venture
C) strategic alliance
D) foreign subsidiary
This was one of the conclusions of the Hawthorne studies engineers.
A) Group pressure can affect individual productivity.
B) Group pressure has no effect on individual productivity.
C) Light level can affect individual productivity.
D) Noise levels can affect individual productivity.
Different people typically have ________.
A) the same perception of a single situation
B) the same perception of different situations
C) different perceptions of the same situation
D) an undistorted perception of a situation
Franchising is used widely by ________.
A) universities
B) accounting firms
C) restaurant chains
D) electric power companies
Which of the following is an internal stakeholder for the newspaper, The Daily
Recorder?
A) the editor of The Daily Sun
B) the city council
C) shareholders in The Daily Sun
D) The Daily Recorder shareholders
A professor gives a new test to an otherwise typical class and finds that only 10 percent
of the students get grades of C or above. What is the most appropriate and fair
response?
A) do nothing
B) revise the grading curve downward
C) revise the grading curve upward
D) revise the test itself
When a budget is used for controlling, it provides ________ against which resource
consumption can be compared.
A) quantitative standards
B) qualitative standards
C) flexible standards
D) nonnumerical standards
Software programs that use a series of questions to aid humans in decision making are
called ________.
A) text reading software
B) expert systems
C) group systems
D) support software
With respect to skills, most teams need this most.
A) members who excel at one particular skill
B) members who have only general skills
C) members who excel at different skills
D) members who have interpersonal skills
A laptop computer company is a ________ organization because its product is
________.
A) service; electronic
B) manufacturing; electronic
C) service; a computer
D) manufacturing; a computer
Which of the following statements is true?
A) Power is a right.
B) Authority is one's ability to influence decisions.
C) Authority is a right.
D) Both power and authority are rights.
Japanese managers tend to rely on this style of communication.
A) formal and written
B) formal and unwritten
C) informal and verbal
D) verbal and formal
Top managers, for the most part, focus on this type of planning.
A) operational
B) strategic
C) tactical
D) short term
Organizational behavior (OB) uses ________ experiments to find out how and why
people behave in certain ways.
A) nontheoretical
B) animal
C) laboratory
D) empirical
A high-high leader in the Ohio State studies achieved the highest ratings with respect to
________.
A) both employee performance and satisfaction
B) employee performance only
C) employee satisfaction only
D) employee performance for routine tasks only
