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Motivation theories do not work well in U.S. organizations because of the emphasis
Americans place on individualism and achievement.
A small business manager in many ways combines the roles of top manager and
first-line manager in a large business.
Goal-setting theory states that having specific goals improves performance.
Global supply chains are similar to biological systems in being resilient and resistant to
change but surprisingly vulnerable at the same time.
Skinner would argue that a dog responding to a whistle is an innate or unlearned
behavior.
Fiedler's LPC ratings concluded that leaders were either ________.
A) positive or negative
B) task oriented or trusting
C) relationship oriented or people oriented
D) task oriented or relationship oriented
Which of the following is NOT a source of bias in a typical interview?
A) prior knowledge of the applicant
B) how articulate the interviewer is
C) the order in which applicants are interviewed
D) an applicant who shares the attitudes of the interviewer
________ in Germany give(s) employees the right to participate in personnel decisions.
A) Collective bargaining
B) Unionization
C) Board representatives
D) Work councils
A global team member from Israel would be ________ to engage in social loafing as a
team member from Canada.
A) somewhat more likely
B) less likely
C) equally likely
D) much more likely
In countries with high levels of uncertainty avoidance, which of the following would
you expect?
A) little acceptance of risk and high achievement need
B) high acceptance of risk and high achievement need
C) high acceptance of risk and low achievement need
D) little acceptance of risk and low achievement need
A group of people who share a concern, a set of problems, or a passion about a topic,
and who deepen their knowledge and expertise in that area by interacting on an ongoing
basis are called ________.
A) virtual team
B) communities of practice
C) communities of knowledge
D) blogosphere
All of the following are examples of informational roles according to Mintzberg
EXCEPT ________.
A) entrepreneur
B) monitor
C) disseminator
D) spokesperson
Theodore and Janice have formed TJ Soft, an entrepreneurial venture to develop games
and other kinds of software for consumers. Theodore has just read an article that
describes the explosion of computer games among young people in India using cell
phones and simple computers. This generation in India has well over 300 million people
in it, and if TJ Soft can capture just a tiny portion of that market it will be highly
successful. Which component of the external environment will affect TJ Soft the most
in this situation?
A) the technological component
B) the demographic component
C) the political component
D) the legal component
The second step in the control process is to ________.
A) compare a standard against an ideal
B) measure actual performance
C) compare performance against a standard
D) take action
A manager with a Theory X view of human nature would ________.
A) be unlikely to allow workers to work independently
B) be likely to let workers coordinate their work
C) allow workers to monitor themselves
D) trust his or her workers
The more a control system helps an organization ________, the more successful it is
judged to be.
A) meet government guidelines
B) help employees achieve job satisfaction
C) meet its goals
D) help employees be productive
In an attempt to get employees to stop congregating, a manager decides to remove free
bagels from the company snack bar. Which behavior-shaping method is she using?
A) positive reinforcement
B) negative reinforcement
C) punishment
D) extinction
The only item that serves as both an input and an output in an open system organization
is ________.
A) capital
B) information
C) technology
D) products
In equity theory, an underrewarded individual ________ the work he or she does.
A) is paid too much for
B) is paid too little for
C) is paid fairly for
D) does not complain about
Direct supervision of employees is a form of ________ control.
A) concurrent
B) ineffective
C) feedback
D) feedforward
Visionary leadership differs from charismatic leadership because of its focus on
________.
A) rewards
B) personality
C) dangers that the future might bring
D) a positive image of the future
Which of the following is NOT assumed in a rational decision?
A) a clear and specific goal
B) a clear and unambiguous problem
C) most alternatives and consequences are known
D) value is maximized
A person who rates high on Holland's social scale would probably find a good match
with which of the following jobs?
A) farmer
B) painter
C) teacher
D) mathematician
In a team structure, ________.
A) there is a clear line of managerial authority
B) there is no clear line of managerial authority
C) authority comes from top managers only
D) no one has the authority to make decisions
