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Which term is most closely associated with transformational leaders?
A) charming
B) efficient
C) far-seeing
D) inspiring
Which of the following might be a competitive edge for a person applying for a
firefighting job?
A) athletic ability
B) exceptional writing skills
C) computer programming experience
D) exceptional public speaking skills
The key to expectancy theory is that an individual's goals ________.
A) are not too high
B) are not too high and not too low
C) match the goals of fellow workers and superiors
D) match the rewards provided by the organization
According to Herzberg, hygiene factors ________.
A) help people avoid infections
B) control motivation but not satisfaction
C) control dissatisfaction but not satisfaction
D) control motivation and satisfaction
The breadth of a plan refers to ________ concerns.
A) long-term versus short-term
B) strategic versus tactical
C) specific versus directional
D) single use versus standing
A wheelchair-bound applicant may be denied a job ________.
A) under no circumstances
B) if the job is strenuous or physically tiring in some way
C) if the job requires complete physical mobility
D) in some states
The best way to eliminate social loafing is to make sure that team members are
________ for the team's goals.
A) individually accountable
B) jointly accountable
C) both individually and jointly accountable
D) not accountable
In equity theory, procedural justice is concerned with which of the following?
A) determining how fair the system is
B) determining how honest one's boss is
C) comparing output-to-input ratios among individuals
D) comparing fairness between different organizations
American Standard improved the quality of its value chain by getting rid of partners
who ________.
A) could not work on holidays
B) could not meet expectations
C) were not in the bath and kitchen business
D) were not suppliers
Chinese workers tend to value ________ than Americans.
A) hard work more
B) conscientiousness less
C) agreeableness less
D) agreeableness more
To find out more about a job with a title of "assistant media buyer," you would find this
to be most helpful.
A) job title
B) job specification
C) job listing
D) job description
Joe, the Manager (Scenario)
As a production supervisor, Joe determines the number of output units his department
will produce each week. On Monday, he informs his team that the schedule is going to
be difficult this week due to the increased number of output units. He goes on to tell
them that he is confident that they can fulfill the schedule because they are tough,
talented, and "when the going gets tough, they are the ones who get going." Each day
during the week, Joe checks the amount of output that the employees have completed
and the number of units that have been rejected.
When Joe tells the employees that he is sure they can fulfill the schedule because they
are the ones "who get going when the going is tough," he is performing which
management process?
A) controlling
B) leading
C) planning
D) organizing
________ helps people find better solutions to problems using innovative
problem-solving methods.
A) Planning
B) Creativity
C) Organization
D) Structure
Asch could feel fairly confident that his results were legitimate because ________
pressured by the group.
A) 35 percent of respondents gave wrong answers when they were not
B) only 1 percent of respondents gave wrong answers when they were not
C) only 1 percent of respondents gave wrong answers when they were
D) 90 percent of respondents gave wrong answers when they were
Who should never use jargon?
A) a judge telling a witness how to testify
B) a surgeon giving orders to her staff
C) a plumber ordering parts from a supply store
D) a coach telling a quarterback what play to use
