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During the third step of the planning and organizing phase of an entrepreneurial
venture, an entrepreneur ________.
A) selects an organizational design
B) creates a business plan
C) states a mission
D) selects a legal business organization form
A certain amount of this is usually required for effective teams.
A) conflict
B) dysfunction
C) social loafing
D) distrust
The Retreat (Scenario)
The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their
inaugural strategic planning meeting. Few people knew each other, but their task was
clear: design a new performance appraisal system for subordinates that would be
effective and usable.
The first day, little was accomplished except for the jockeying to see who would be the
official leader. Finally, Jim seemed to wrangle control and helped provide the first real
direction for the group.
By the second day, the group seemed to begin working well. They spent the morning
determining group standards with respect to how they would make decisions within the
group and how to manage the idea-generation process.
On the third and fourth days, the managers got down to work and moved amazingly
quickly, with ideas flowing freely. By the end of the fourth day, they had a workable
system developed, and they felt satisfied. That night they all signed off on a new
document to be presented to the regional manager the next day. They all felt a twinge of
regret at having to break up the group and return to normal work life.
The official forming stage of the group development process wasn't complete until
group members ________.
A) experienced conflict
B) introduced one another
C) felt themselves a part of the group
D) got acquainted with one another
Job studies show that this Big Five personality dimension was consistently important
for success no matter what the job type.
A) extraversion
B) conscientiousness
C) openness to experience
D) emotional stability
________ can lead to a value chain management company suffering losses of
intellectual property.
A) Not enough trust
B) Too much trust
C) Not enough diversity
D) Too much diversity
Asch's subjects were seen to give incorrect answers that they knew were incorrect in
________ of his studies.
A) about half
B) more than half
C) about 35 percent
D) about 90 percent
Because the nature of jobs can change quickly, value chain management companies
often need to make a significant investment in ________.
A) heavy equipment
B) market research
C) light equipment
D) job training
All of the following show why corporate rituals can be valuable in a corporate culture
EXCEPT ________.
A) rituals help initiate new employees into the culture
B) rituals reinforce corporate values
C) rituals symbolize key ideas that are important in the culture
D) rituals intimidate and silence critics of the corporate culture
McClelland's most influential need is the ________.
A) need for achievement
B) need for power
C) need for recognition
D) need for affiliation
What is a heuristic?
A) a complicated and systematic method of decision making
B) a purely intuitive method of decision making
C) a totally unreliable method of decision making
D) a shortcut or rule of thumb that is used for decision making
A college degree ________.
A) is valuable for status only
B) has educational, but not financial, value
C) has both educational and financial value
D) has financial value only
Which three factors act to shape and sometimes distort perception?
A) the perceiver, target, context
B) attitudes, past experiences, expectations
C) temperature, time, location
D) past experiences, context, location
In a traditional career development program, ________ were largely responsible for
shaping and guiding career paths.
A) individuals
B) companies
C) family and friends
D) professional counselors
________ actively support innovation and every step of the process that leads to
innovative ideas.
A) Idea champions
B) Idea managers
C) All managers
D) Champion managers
The Patient Protection and Affordable Care Act is an example of which of the following
forms of environmental change?
A) internal
B) technology
C) government laws and regulations
D) labor markets
Which of the following is an example of a well-defined career choice that is not too
broad nor too narrow?
A) pharmaceutical research
B) working in the medical field
C) researching new headache remedies
D) working as an executive for Pfizer
Which kind of electronic meeting format allows participants access to verbal
communication that includes voice intonation but no body language?
A) teleconferencing
B) videoconferencing
C) electronic data interchange
D) face-to-face meeting
When actual performance falls outside an acceptable range of variation, it is termed
a(n) ________.
A) significant deviation
B) insignificant deviation
C) acceptable deviation
D) large deviation
