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How do global supply chains resemble biological organisms?
A) Global supply chains are highly resilient in many ways, yet show marked
vulnerability to seemingly small events.
B) Global supply chains are highly resilient in many ways, yet they show a marked
need for increasing amounts of energy.
C) Global supply chains are highly resilient in many ways, yet they show a marked
need for conflict and war.
D) Global supply chains are highly resilient in many ways, yet show marked
vulnerability to microscopic intruders.
When team members complain that they aren't being paid enough, the team has this
kind of contextual problem.
A) leadership and structure
B) adequate resources
C) climate of trust
D) performance evaluation and reward system
This is the dimension of trust that includes technical skills.
A) integrity
B) loyalty
C) openness
D) competence
Which of the following pairs would be a good match in Holland's scheme?
A) realistic: psychologist
B) investigative: golf pro
C) social: coach
D) artistic: chemist
A company has a current ratio of 2.75 to 1. What should a manager in the company
conclude?
A) The company is getting the best possible return on its assets.
B) The company has too many liabilities.
C) The company is not getting the best possible return on its assets.
D) The company is not getting the best possible return on its liabilities.
The Busy Day (Scenario)
Don Sakaguchi, manager at Control Systems, Inc., sighs as he sips his coffee at 5 A.M.
and reads his agenda for the day. Don's first duty is to preside over a retirement party
for a beloved employee and say a few words on her behalf. Next, he will give a tour to a
news reporter who is writing a story on the new plant expansion. Don then has a
meeting with the unit manager, Phil Johnson, to discuss Phil's recent performance drop
(a task Don always hates). Finally, in the late afternoon, Don will be reviewing the
recent equipment malfunction and deciding whether to deploy extra people to get the
equipment running as soon as possible. What a day!
What kind of a manager is Don likely to be?
A) first-line manager
B) CEO of a major corporation
C) low-level middle manager
D) plant manager
Which of the following theories of motivation is seen as the most comprehensive?
A) JCM theory
B) expectancy theory
C) equity theory
D) goal-setting theory
Which of the following is the most difficult ethical challenge to managers in today's
business climate?
A) not being able to hire new employees
B) having to fire employees who are not productive
C) having to downsize and let go of employees who are hardworking and productive
D) increasing the amount that employees pay for health care
In a society with high ________, you would expect members of a corporation to have a
strong identification with the corporation.
A) gender differentiation
B) future orientation
C) in-group collectivism
D) humane orientation
Decisions, Decisions (Scenario)
Sondra needed help. Her insurance company's rapid growth was necessitating making
some IT changes, but what changes? Should they modify the servers that they currently
used or purchase an entirely new system? Sondra was confused and needed help in
making the correct decision.
The very last step Sondra should take, according to the decision-making process, is to
________.
A) analyze alternative solutions
B) select alternatives
C) implement the alternative
D) evaluate the decision's effectiveness
After the disappointment of not getting a new position, an employee states, "That job
looks like a real headache, anyway." This is an example of ________ to reduce
discomfort from dissonance.
A) reducing importance
B) increasing importance
C) reducing influence
D) increasing influence
In many value chains, an organization must have the ability to educate ________.
A) internal partners only
B) external partners only
C) only its own employees
D) both internal and external partners
Decisions made by individuals typically suffer from suspicions that the decision maker
________.
A) is dishonest
B) is not rational
C) did not try to analyze the situation
D) did not consult all interested parties
A leader of an entrepreneurial organization is like a jazz band leader because he or she
________.
A) controls every "note" that the performers "play"
B) wants a happy and harmonious workplace
C) has no influence over what the performers "play"
D) works to draw the "best" out of every performer
A team that lacks discipline needs someone to fulfill this team role.
A) controller-inspector
B) linker
C) explorer-promoter
D) upholder-maintainer
Results from the leader-participation model conclude that it is more important to talk
about autocratic and participative ________.
A) situations than leaders
B) leaders than situations
C) leaders than followers
D) followers than situations
