Norming is a stage of group development that occurs when ________.
A) the group struggles for leadership
B) the group defines its purpose
C) the group develops cohesiveness
D) the group defines its goals
This best describes the commitment a 1960s-era company made with respect to an
employee’s full-time, full-benefit job.
A) It was a permanent job that could last a lifetime.
B) It was a month-to-month arrangement.
C) It was subject to change at any time.
D) There was no commitment on the part of the company or the employee.
When feedback control shows that planning goals and actual performance were
dramatically different, the most likely conclusion is that ________.
A) planning was not on target
B) performance measurements were unreliable
C) planning was on target
D) goals do not need to be changed
What is a potential disadvantage of telecommuting?
A) lack of time for personal or family needs
B) job satisfaction may decrease
C) less time spent commuting
D) casual dress
Team diversity generally leads to ________ in overall team performance.
A) an immediate increase
B) an eventual increase
C) a dramatic decrease
D) an eventual decrease
A delegating leadership style works best with which type of follower?
A) R1
B) R2
C) R3
D) R4
All organizations have ________ that define(s) the organization’s purpose and reason
for existing.
A) limits
B) rules
C) structure
D) goals
________ is defined in situational leadership theory (SLT) as a high task, low
relationship leadership role.
A) Telling
B) Selling
C) Participating
D) Delegating
A low-level manager is most likely to solve problems under which condition?
A) certainty
B) low risk
C) uncertainty
D) low certainty
Which technology development is likely to have the greatest impact on the organization
of the future?
A) mainframe computers
B) cell phones
C) wired networks
D) wireless networks
Which of the following is NOT a way to organize an entrepreneurial venture?
A) partnership
B) corporation
C) cooperative association
D) sole proprietorship
You would expect an undeveloped country like ________ to have a predominately
________ economy.
A) Laos; nonservice
B) Laos; service
C) Australia; manufacturing
D) Belgium; nonservice
Managers who are carrying out value chain management invest ________ than
managers of conventional organizations.
A) less time and energy
B) more time and energy
C) more of their own money
D) more of the company’s money
Which of the following is not involved with the demographic component of an
organization’s external environment?
A) values
B) gender
C) race
D) income
It is assumed that a rational decision maker ________.
A) would never make a wrong choice
B) would be subjective and impractical
C) would face only difficult decisions
D) would be objective and logical
This kind of work group brings individuals together from different work disciplines
with different knowledge and skills.
A) formal group
B) cross-functional team
C) command group
D) self-managed team
A leader who provides maximum supportive behavior and a great deal of explicit
instructions for how to carry out a task is assuming this SLT role.
A) telling
B) selling
C) participating
D) delegating
A Coca-Cola bottling plant in Bolivia is wholly owned by a local businessperson. What
kind of venture is this plant likely to be?
A) a franchise
B) a licensed plant
C) a foreign subsidiary
D) a joint venture
Which of the following would be most likely to be true of two random people of the
same race?
A) They are likely to have very different skin color and hair type.
B) They are unlikely to speak the same language.
C) They are likely to have similar skin color and hair type.
D) They are likely to share the same cultural traditions.