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We all have a vested interest in understanding the way organizations are managed
because ________.
A) we all stand to gain financially from organizational profits
B) we interact with organizations every day of our lives
C) we all depend on organizations for employment
D) organizations dictate every facet of our lives
Which of the following identifies the best illustration of the phrase "demographics is
destiny"?
A) India is experiencing explosive growth partly because its population is growing
rapidly.
B) India is experiencing poverty because its population is growing rapidly.
C) The United States is experiencing slow growth partly because its population is
growing rapidly.
D) The United States is experiencing healthy growth partly because its population is not
growing and people are saving their resources.
A tennis player who blames a loss on windy conditions would be likely to have
________.
A) an external locus of control
B) an internal locus of control
C) no locus of control
D) high self-monitoring
Which of the following statements about organizational culture is correct?
A) An organization with a weak culture would need fewer written rules and regulations
to conduct business than a strong culture.
B) An organization with a strong culture would need more written rules and regulations
to conduct business than a weak culture.
C) An organization with a strong culture would need fewer written rules and regulations
to conduct business than a weak culture.
D) Both weak and strong organizational cultures need as many written rules and
regulations to conduct business as possible.
A low self-monitoring individual would NOT tend to pursue a career as ________.
A) an actor
B) a scientist
C) an accountant
D) an engineer
In an assessment center, an applicant for an engineering job might ________.
A) be interviewed by her prospective boss
B) take technical written tests
C) be interviewed by fellow employees
D) be given an engineering problem to solve
Informal planning is ________.
A) always performed at the lowest organizational level
B) general and usually lacks continuity
C) performed exclusively by middle managers
D) more specific than formal planning
According to Maslow, a person stranded on a desert island would ________ before he
or she worried about making weapons.
A) look for other people
B) build a house
C) start a family
D) establish his or her status on the island
Which demographic do managers pay closest attention to with respect to large-scale
trends in the business world?
A) age
B) sex
C) employment status
D) geographic location
Mia, a manager at Best Buy, increases the order size for a product that the company
sells, which will ________.
A) increase both ordering costs carrying costs
B) increase ordering costs and decrease carrying costs
C) decrease both ordering costs carrying costs
D) decrease ordering costs and increase carrying costs
When a firm advertises that it only uses recycled paper products, it is ________.
A) meeting its social obligation
B) being cynical
C) being socially responsive
D) paying attention to the bottom line
The Retreat (Scenario)
The first-line managers of ELH Inc. were sent on a retreat to Silver Falls for their
inaugural strategic planning meeting. Few people knew each other, but their task was
clear: design a new performance appraisal system for subordinates that would be
effective and usable.
The first day, little was accomplished except for the jockeying to see who would be the
official leader. Finally, Jim seemed to wrangle control and helped provide the first real
direction for the group.
By the second day, the group seemed to begin working well. They spent the morning
determining group standards with respect to how they would make decisions within the
group and how to manage the idea-generation process.
On the third and fourth days, the managers got down to work and moved amazingly
quickly, with ideas flowing freely. By the end of the fourth day, they had a workable
system developed, and they felt satisfied. That night they all signed off on a new
document to be presented to the regional manager the next day. They all felt a twinge of
regret at having to break up the group and return to normal work life.
In the third and fourth days of the retreat, the managers were in the ________ stage of
group development.
A) performing
B) storming
C) forming
D) adjourning
The ________ is the series of work actions that add value to a product as it is being
transformed from inputs to finished product.
A) supply chain
B) value chain
C) output chain
D) input chain
