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Today's workplaces provide a wide range of scheduling options and benefits that allow
employees more flexibility at work and allow them to better balance or integrate their
work and personal lives.
Success in communication always involves reasoning skills.
Groups tend to go through five stages as they develop.
Strategic management is the act of figuring out how an organization will compete in the
marketplace and attract loyal customers.
Competitive advantages that people have are limited to their natural talents.
A key function of planning is to create goals.
A scorecard with respect to organizational performance should always focus on all four
performance areas equally.
The path less traveled is almost always the path to failure.
An effective way to reduce workplace stress is to make sure that employees are
appropriately matched to their jobs.
Social learning theory maintains that models who are different from ourselves have the
greatest influence on our behavior.
Goal-setting theory shows that feedback from a superior provides better motivation than
self-generated feedback.
Selective perception involves a listener hearing what he or she wants to hear.
Fixed costs for a product are $50,000. The product itself sells for $5.00 and it costs
$3.00 to make each product. What is the break-even point for the product?
A) 100,000
B) 10,000
C) 50,000
D) 25,000
A cell phone maker tests its new model with a sample audience when it is fully
operational. What kind of control is this?
A) pre-market control
B) feedback control
C) concurrent control
D) feedforward control
About ________ of the U.S. workforce is excited about work.
A) one-quarter
B) one-half
C) a little over half
D) about three-quarters
Which of the following best explains why it is a good idea for a person to cool down
before sending off an angry message?
A) Emotions are permanent. People never change their view of a situation after their
emotion fades.
B) Emotions are long-lived. People often change their view of a situation after their
emotion changes.
C) Emotions are short-lived. People often change their view of a situation after their
emotion has time to cool.
D) Emotions are short-lived. People often retain their view of a situation even after their
emotion changes.
What do almost all corporate legends have in common?
A) Corporate legends go back to the early days of the company in which a founder met
a challenge in an unusual way.
B) Corporate legends are always contemporary and never go back to the early days of
the company.
C) Corporate legends always address the idea of good versus evil, with the company
siding with good.
D) Corporate legends never address the idea of morality and always leave the audience
wondering what the point is.
The idea of an organization being an open system was borrowed from this discipline.
A) mathematics
B) the physical sciences
C) game theory
D) psychology
Which of the following tools, thought to be outdated, is still an effective means of
gather employee input?
A) customer comment cards
B) suggestion box
C) performance appraisals
D) town hall meetings
Decision trees show the profit outcomes for the plans for two doughnut stores in a
strong and a weak economy for the future. Which store is expected to have the greater
expected profit?
A) Store 1 has a $27,900 greater profit.
B) Store 1 has a $1200 greater profit.
C) Store 2 has a $26,700 greater profit.
D) Store 2 has a $1200 greater profit.
A company has a current ratio of 0.85 to 1. What should a manager in the company
worry about?
A) The company has too many assets and is not using them efficiently.
B) The company has too much inventory.
C) The company may start to have trouble paying salaries.
D) The company is paying salaries that are too high.
Which management challenge refers to management's responsibility to be attentive to
environmental and societal challenges?
A) social media
B) politics
C) managerial ethics
D) sustainability
If an employee rebuffs inappropriate sexual advances from her boss but still receives a
promotion, ________.
A) the boss can't be guilty of sexual harassment
B) the employee is not allowed to lodge a complaint
C) the boss can still be guilty of sexual harassment
D) the employee is not allowed to lodge a complaint if she accepts the promotion
Social responsiveness refers to the capacity of a firm to ________.
A) address some pressing public need
B) follow all government regulations
C) differentiate between right and wrong
D) be a role model for other organizations
Troubled companies seek ________ to address serious problems.
A) competitive strategies
B) corporate strategies
C) vertical and horizontal strategies
D) renewal strategies
Which job might require the highest level of interpersonal skills?
A) electrician
B) research scientist
C) teacher
D) fashion designer
A traditional "top down" organization is ________ organization.
A) a largely centralized
B) a largely decentralized
C) an absolutely decentralized
D) an absolutely centralized
