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Which role does uncertainty typically play in how managers function?
A) Uncertainty limits the amount of information that is available.
B) Uncertainty increases the amount of information that is available.
C) Uncertainty improves the quality of information that is available.
D) Uncertainty enhances the information that is available.
Since all partners in a value chain benefit when value is added, partners ideally should
________.
A) collaborate closely
B) work independently of one another
C) be dependent only on their narrow local part of the chain
D) collaborate with every other part of the chain
Which of the following is NOT a type of programmed decision?
A) systematic procedure
B) policy
C) brainstorm
D) rule
A company that is on the verge of collapse or bankruptcy might employ this strategy.
A) retrenchment
B) incremental improvement
C) turnaround
D) hunker down
Stress from an employee's personal life can best be helped by this.
A) job redesign
B) MBO
C) employee assistance programs
D) performance planning programs
A pharmaceutical company manager attending a meeting of academic scientists would
be functioning in which role?
A) informational
B) figurehead
C) liaison
D) decisional
Supporters of social responsibility claim that being socially responsible ________.
A) increases short-term profits
B) decreases long-term profits
C) increases long-term profits
D) decreases short-term profits
An individual who wants to buy a home in a neighborhood with a low crime rate is
satisfying which need?
A) esteem
B) safety
C) physiological
D) self-actualization
Workforce diversity will be significantly affected in the next decade by ________.
A) increases in the teen worker population
B) the aging of the U.S. population
C) increases in the U.S. divorce rate
D) increases in U.S. birthrates
A high-quality product that doesn't break down and doesn't suffer from significant
performance deterioration over a long period of time is said to have ________.
A) conformance
B) aesthetics
C) features
D) durability
Which problems are women LEAST likely to face in today's workplace?
A) a gender pay gap
B) being outnumbered in the workplace
C) career interruptions due to childbirth
D) skepticism about whether they are qualified to do the job
The ________ dimension reflects the degree of trust and respect subordinates had for
their leader in Fiedler's model.
A) leader-member relations
B) position power
C) task structure
D) effectiveness
Which method of reducing resistance to change is most likely to backfire on the
manager who uses it?
A) education and communication
B) negotiation
C) participation
D) manipulation
Deming felt that any new skills that employees needed should be acquired ________.
A) when they are hired and trained
B) by the employees on their own
C) when the need arises
D) years ahead of time
Acme Corporation (Scenario)
Acme Corporation's management feels that employees could be more motivated by
their jobs. The jobs were enriched earlier and some improvements were seen in
motivation.
Acme managers explained how important their product was to the world economy.
Which core dimension in the job characteristics model is this?
A) skill variety
B) task identity
C) task significance
D) autonomy
Research has shown that ________.
A) charisma is an illusion
B) charisma is inborn only
C) charisma is not inborn
D) charisma can be learned
Which of the following would be a fairly objective criterion by which a bicycle buyer
could assess different bike models?
A) handling
B) weight
C) quality of craftsmanship
D) style
Making sure that a pyramid is built on time and according to plan is evidence of which
management function?
A) planning
B) organizing
C) monitoring
D) leading
The degree to which an employee identifies with his or her job or actively participates
in it refers to the employee's ________.
A) job involvement
B) organizational commitment
C) global commitment
D) job satisfaction
