MBO programs usually are successful largely because they ________.
A) give employees a sense of ownership of goals
B) free managers from the responsibility of setting goals
C) give managers a sense of ownership of goals
D) free employees from responsibility if goals are not met
The culture of an organization is analogous to the ________ of an individual.
A) skills
B) personality
C) motivation
D) ability
Which of the following would constitute basic corrective action for employees whose
production has dropped?
A) changing the pay scale
B) taking away employee privileges
C) looking for causes of the production drop
D) changing how the work is carried out
Looking for ways to make their organization more flexible and innovative, today’s
managers may choose this kind of structure.
A) simple
B) divisional
C) functional
D) team
A group that has gone through the norming stage of the group development process
________.
A) never returns to the storming stage
B) always returns to the storming stage
C) never returns to the forming stage
D) may return to the forming or storming stage
Which of the following dimensions from the GLOBE framework has no equivalent
counterpart in Hofstede’s framework?
A) gender differentiation
B) humane orientation
C) future orientation
D) individualism/collectivism
Business Expansion Plan (Scenario)
As a business expansion director, Shana’s goal is to scout potential locations for her
company’s planned expansion to other countries. There are many options, some of
which include maintaining the business’s head office in the United States. Other options
send company representatives to foreign operations when necessary, or establishing
separate operation facilities abroad and hiring locals as managers.
If Shana’s company decides to open operations in France but maintain company
management in the United States, it would be considered a ________.
A) transnational corporation
B) global corporation
C) multidomestic corporation
D) joint venture
This payoff matrix gives potential dollar gain values in thousands for strategies S1, S2,
S3, and S4 for Sam’s Pizza and competitive strategies CA1, CA2, and CA3 for Pam’s
Pizza. What is the maximum regret value for S4?
A) 13
B) 7
C) 2
D) 17
Visionary leaders are leaders who guide by ________.
A) inspiring followers
B) articulating a vision of the future
C) the force of their personality
D) offering rewards to followers
Simon found that in making decisions, most people satisficed because they had limited
ability to ________.
A) be truthful and honest in situations that deal with other people
B) think independently
C) deal with difficult situations
D) grasp present conditions and anticipate future conditions
Taco Rocket (Scenario)
Imagine that you are the president of Taco Rocket, a new and successful chain of 8
Mexican fast-food restaurants. The success you have experienced in the last 5 years has
you thinking of what to do with the business next. Should you expand the business at
the current rate? Open new and different restaurants? What?
You are thinking of buying a tortilla factory in a nearby state. This action would be an
example of ________.
A) forward vertical integration
B) horizontal integration
C) backward vertical integration
D) forward diversification
Most training in U.S. organizations is ________.
A) on-the-job training
B) off-the-job training
C) classroom training
D) simulation exercise training
A common thread that runs through changes that all managers face in today’s world is
the need to rely on ________ to identify ways to increase productivity.
A) all members of an organization
B) experts who specialize in productivity
C) top managers only
D) consultants who specialize in efficiency
In a learning organization, it is important that all employees ________.
A) collaborate
B) study each night
C) have a strong sense of leadership
D) share the same vision for the organization
When is it strongly recommended that a speaker use language that is highly simplified?
A) when both the listener and speaker speak the same language
B) when both the listener and speaker speak different languages
C) when both the listener and speaker speak English
D) when both the listener and speaker speak a language other than English
Low cohesiveness combined with a strong alignment between group goals and
organizational goals typically results in this.
A) a small productivity increase
B) a productivity decrease
C) a moderate productivity increase
D) no productivity change
What did the effect of a volcanic eruption in Iceland on production of Nissans in a plant
in Japan illustrate?
A) how much organizations depend on their banks
B) how much organizations depend on their external environment
C) how much organizations depend on corporate culture
D) how much organizations depend on a strong brand image