Because profit, or the “bottom line,” is not the measure of success for not-for-profit
organizations, managers of charitable organizations do not have to concern themselves
with the financial aspects of their organizations.
The classic “entrepreneurial personality” is a person who is high in self-confidence,
motivation, and energy.
One advantage of a written communication is that it provides a record of the
information.
Workplace spirituality exclusively involves religion in the workplace.
Traditional goal setting requires top managers to set goals that are carried out by the
organizational levels below.
Organization development (OD) consists of efforts to help organization members deal
with unplanned changes.
An accept error involves not hiring an employee who could have performed well in a
job.
The age of a population is one of its most important demographics.
Being rigorous about expectations is a key part of leadership in value chain
management.
Contemporary approaches to management see the organization as a closed system in
which all inputs and outputs stay within the system.
Managers who make formal plans are more likely to help an organization “break the
mold” and carry out truly groundbreaking work that redefines an entire industry.
The key to most sexual harassment cases against an organization is whether the
organization ________.
A) knew about the behavior and what it did to stop it
B) had a policy against sexual harassment
C) fired the employee after the charges were lodged
D) had hired a known sex offender
To compete with rival company X, company Y changes its management structure. This
is an example of ________.
A) an internal change causing an external change
B) an internal change causing another internal change
C) an external change causing another external change
D) an external change causing an internal change
Above all, jobs and job design in a value chain management company must be
________.
A) flexible
B) high paying
C) strictly defined and not likely to change
D) completely undefined
Which of the following employer practices is NOT legal?
A) reading employee email
B) monitoring employees in a bathroom
C) tracking an employee’s whereabouts in the workplace
D) monitoring an employee’s personal home computer
Production data for the number of hours required per unit for making the Droid and
iPhone versions of cell phone components by Bizzer, a high-tech manufacturing firm, is
given below. What is the maximum number of iPhone units that the factory can make?
Monthly Product
A) 625
B) 1000
C) 5000
D) 800
Your firm’s attorney has ________ power when giving legal advice.
A) legitimate
B) status
C) expert
D) coercive
Kurt Lewin’s “calm waters” metaphor sees change as ________.
A) an unusual event
B) the natural state of things
C) unfortunate
D) avoidable
Which kind of company would you expect to pay its CEO the most?
A) a company with a symbolic view of management
B) a company with a liberal view of management
C) a company with a semipotent view of management
D) a company with an omnipotent view of management
This payoff matrix gives potential dollar gain values in thousands for strategies S1, S2,
S3, and S4 for Sam’s Pizza and competitive strategies CA1, CA2, and CA3 for Pam’s
Pizza. If Sam chooses S4, how is he feeling about the business climate?
A) Sam is feeling optimistic because he has chosen a maximax strategy.
B) Sam is feeling pessimistic because he has chosen a maximin strategy.
C) Sam is feeling optimistic because he has chosen a maximin strategy.
D) Sam is feeling pessimistic because he has chosen a maximax strategy.
When a young basketball player copies the free throw style of an NBA player, he or she
is using his or her ________.
A) retention processes
B) motor reproduction processes
C) attentional processes
D) reinforcement processes
An entrepreneur’s ability to be visionary is important because visionary companies tend
to ________.
A) have employees who are satisfied with their jobs
B) be larger than nonvisionary companies
C) be more successful than nonvisionary companies
D) be more organic than nonvisionary companies
Which of the following is NOT a way in which intuition guides people who are making
decisions?
A) Intuition provides ethics and values guidelines.
B) Intuition provides a formal analysis method.
C) Intuition provides experiences to draw from.
D) Intuition draws on knowledge, skills, and training.
The self-serving bias causes people to tend to attribute ________.
A) successes of others to external factors
B) failures of other to external factors
C) their own successes to internal factors
D) their own failures to internal factors
According to Herzberg, which of the following is considered a motivator?
A) pay
B) working conditions
C) hygiene factors
D) responsibility
Explain why practice is important in developing a competitive advantage in some area.
Organizational orientation informs a new employee about ________.
A) his or her responsibilities for the job
B) the history and philosophy of the organization
C) what expectations he or she has about the job are unrealistic
D) how their manager will evaluate the employee on the job
Managers who want creative and innovative employees should ________.
A) not place much emphasis on goals
B) focus on means rather than ends
C) focus on ends rather than means
D) stress that there is only one path to a goal
Which health care or safety issue concerns companies the most?
A) smoking
B) disease
C) traffic accidents
D) obesity
The durability an expensive pair of shoes provides has value since ________ are willing
to ________ it.
A) suppliers; provide
B) customers; pay for
C) manufacturers; make
D) managers; plan for