Effective Management 6th Edition

ISBN 13
978-1435462878
ISBN 10
1435462874
Authors
Chuck Williams
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68 Exam Prep documents found.
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Exam Prep
Chapter 1 A Manager Striving To Improve Organizational
Course Pre-Assessment CH 01 Williams Effective Management 6e TRUE/FALSE 1. Managers are responsible for doing the basic work in the company. ANS: F The manager's job is not to do the basic work in the company, but to help others do their work. PTS: 1 DIF:
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Chapter 1 According To Mintzberg, Which Of The Following Lists The Three Major
Course Post-Assessment CH 01 Williams Effective Management 6e TRUE/FALSE 1. The classical functions of management are (1) making things happen, (2) meeting the competition, (3) organizing people, projects, and processes, and (4) leading. ANS: F The classical functions of management are planning, organizing, leading, and controlling.
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Chapter 1 Top Managers Are Responsible For The Overall
Chapter 1Management TRUE/FALSE 1. While good management is basic to starting and growing a business, once some measure of success has been achieved, good management becomes less important. ANS: F Good management is basic to starting a business, growing a business, and maintaining a business once
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Chapter 1 Warner Bros Ensure Profitability For Its Partners And
b. controller c. spokesperson d. entrepreneur e. interpersonal ANS: C The spokesperson shares information with people outside the company. PTS: 1 DIF: Moderate REF: 1-4b NAT: Level I Knowledge TOP: AACSB Analytic KEY: Leadership Principles ANS: C The spokesperson shares information with people outside the company. PTS: 1
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Chapter 10  What Type Of Job Interview Might Be Used After A Background
Course Post-Assessment CH 10 Williams Effective Management 6e TRUE/FALSE 1. The only time that gender, age, religion, etc. can be used to make employment decisions is when they are considered a bona fide occupational qualification (BFOQ). ANS: T PTS: 1 DIF: Easy REF: 10-1a TOP: AACSB
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Chapter 10 Managing Human Resource Systems True False1 Human Resource
Chapter 10Managing Human Resource Systems TRUE/FALSE 1. Human resource management (HRM) is the process of finding, developing, and keeping the right people for the company. ANS: T PTS: 1 DIF: Easy REF: 10-1 NAT: Level I Knowledge TOP: AACSB Analytic KEY: HRM ANS: T PTS: 1
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Chapter 10 Which Of The Following Is An Example Of An Objective Performance
KEY: HRM KEY: HRM KEY: HRM 54. Which of the following statements about performance appraisal is true? a. Most employees and managers intensely dislike the performance appraisal process. b. Performance appraisals can be used as a basis for compensation but not as a basis for determining who needs
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Chapter 10 Which Of The Following Is An Internal Recruiting Method?
Course Pre-Assessment CH 10 Williams Effective Management 6e TRUE/FALSE 1. Human resource management (HRM) is the process of finding, developing, and keeping the right people to form a qualified work force. ANS: T PTS: 1 DIF: Easy REF: 10-1 TOP: AACSB Analytic KEY: HRM ANS: T
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Chapter 11 Because Expectancy Theory Assumes That Individual Profiles
Course Pre-Assessment CH 11 Williams Effective Management 6e TRUE/FALSE 1. In general, extrinsic rewards are more important to workers than intrinsic rewards. ANS: F Both extrinsic and intrinsic rewards are identified as among the most important rewards to workers in general. PTS: 1 DIF: Moderate REF:
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Chapter 11 But When Their Oi Ratio Different From Their
TOP: AACSB Analytic KEY: Motivation Concepts TOP: AACSB Analytic KEY: Motivation Concepts TOP: AACSB Analytic KEY: Motivation Concepts 108. Refer to WWYD SAS. Not everyone is attracted by the same rewards. According to expectancy theory, the Google engineer likely considered the offer of a $500,000 cash retention bonus
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Chapter 11 Dynamics5 According Expectancy Theory Order For People
Course Post-Assessment CH 11 Williams Effective Management 6e TRUE/FALSE 1. Overreward frequently causes inequity. ANS: F In theory, overreward causes inequity, but in practice, such inequity occurs infrequently. PTS: 1 DIF: Moderate REF: 11-2a TOP: AACSB Analytic KEY: Motivation Concepts| Individual Dynamics ANS: F In theory,
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Chapter 11 Key Motivation Concepts Individual Dynamics 67 France Has
KEY: Motivation Concepts | Individual Dynamics KEY: Motivation Concepts | Individual Dynamics KEY: Motivation Concepts | Individual Dynamics 67. France has 14 million smokers. More importantly, smokers in France are closely associated with the French culture. To reduce the number of smokers in the nation, the French government
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Chapter 11 Referents Are Others With Whom People Compare
Chapter 11Motivation TRUE/FALSE 1. Motivation is the set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal. ANS: T PTS: 1 DIF: Easy REF: 11-1 NAT: Level I Knowledge TOP: AACSB Analytic KEY: Motivation Concepts | Individual Dynamics ANS:
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Chapter 12 How Critical Are The Top 100 Running
60. During his tenure as the CEO of Credit Suisse First Boston (CSFB), John Mack turned the money-losing bank into a profitable firm by goading workers to move out of their comfort zones and setting challenging goals for them. His high expectation for his employees indicates that Mack used
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Chapter 12 In Fiedler’s Contingency Theory, The Term
Course Post-Assessment CH 12 Williams Effective Management 6e TRUE/FALSE 1. Whereas managers tend to have a short-term perspective, leaders tend to have a long-term perspective. ANS: T PTS: 1 DIF: Moderate REF: 12-1a TOP: AACSB Analytic KEY: Leadership Principles ANS: T PTS: 1 DIF: Moderate REF:
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Chapter 12 United Fruit Can Considered Using Type Managing
Chapter 12Leadership TRUE/FALSE 1. Leadership is the process of influencing others to achieve group or organizational goals. ANS: T PTS: 1 DIF: Easy REF: 12-1 NAT: Level II Comprehension TOP: AACSB Analytic KEY: Leadership Principles | Individual Dynamics | Group Dynamics ANS: T PTS: 1
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Chapter 12 Which Of The Following Approaches To Implementing Fiedler’s Contingency
Course Pre-Assessment CH 12 Williams Effective Management 6e TRUE/FALSE 1. One of the differences between managers and leaders is that managers focus on visions, missions, goals, and objectives, and leaders focus solely on productivity and efficiency. ANS: F Leaders focus on visions, missions, goals, and objectives,
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Chapter 13 Communication Key Individual Dynamics Leadership
effort to hear. c. Hearing and listening both require paralanguage during communication transmission. d. By definition, listening is passive, and hearing is active. e. Listening is an involuntary behavior, and hearing is a voluntary behavior. ANS: B By definition, listening is active, and hearing is passive. Listening is
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Chapter 13 Finally Retention The Process Remembering Interpreted Information Other
Today, Googles top management suffers from the same communication problems found at similar sized companies, namely, that it infrequently interacts with lower level managers. As the number of managers and levels increase, it becomes difficult to communicate directly with those in the lower and middle ranks. To overcome this problem,
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Chapter 13 Group Dynamics 7 The Type Grapevine Communication
Course Pre-Assessment CH 13 Williams Effective Management 6e MULTIPLE CHOICE 1. ____ is the process by which individuals attend to, organize, interpret, and retain information from their environments. a. Active hearing b. Passive listening c. Perception d. Apprehension e. Participative communication ANS: C PTS: 1
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Chapter 13 The Self-serving Bias Is The Tendency To Overestimate
Chapter 13Managing Communication TRUE/FALSE 1. Communication is the process of transmitting information from one person or place to another. ANS: T PTS: 1 DIF: Easy REF: 13-1 NAT: Level I Knowledge TOP: AACSB Communication KEY: Individual Dynamics ANS: T PTS: 1 DIF: Easy REF: 13-1 NAT:
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Chapter 13 The Sender Isn’t Sure Of What Message To Communicate
Course Post-Assessment CH 13 Williams Effective Management 6e TRUE/FALSE 1. The self-serving bias is the tendency to overestimate our value by attributing successes to ourselves (internal causes) and attributing failures to others or the environment (external causes). ANS: T PTS: 1 DIF: Easy REF: 13-1d TOP:
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Chapter 14 1 Not One The Four Perspectives Measured The
Course Post-Assessment CH 14 Williams Effective Management 6e TRUE/FALSE 1. Control is an intermittent activity that requires periodic attention from managers once or twice a month. ANS: F Control is not a one-time achievement or result. It continues over time (a dynamic process) and requires daily,
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Chapter 14 Caterpillar Caterpillar Announced Plans Cut Its Production
d. income statements e. budgets ANS: B PTS: 1 DIF: Easy REF: 14-3b NAT: Level I Knowledge TOP: AACSB Technology | AACSB Analytic KEY: Operations Management | Information Technologies ANS: B PTS: 1 DIF: Easy REF: 14-3b NAT: Level I Knowledge TOP: AACSB Technology | AACSB Analytic KEY:
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Chapter 14 Information Technologies 19 Control Method Gathering Information
Chapter 14Control TRUE/FALSE 1. Control is achieved when behavior and work procedures conform to set standards and that the company goals are accomplished. ANS: T PTS: 1 DIF: Easy REF: 14-1 NAT: Level I Knowledge TOP: AACSB Technology KEY: Operations Management ANS: T PTS: 1 DIF:
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Chapter 14 Suboptimization Occurs When Performance Improvement Attained One
Course Pre-Assessment CH 14 Williams Effective Management 6e TRUE/FALSE 1. Benchmarking is the process of setting corporate norms. ANS: F Benchmarking is the process of determining other companies standards. PTS: 1 DIF: Moderate REF: 14-1b TOP: AACSB Technology KEY: Operations Management ANS: F Benchmarking is the
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Chapter 15 According To The Resource-based View Of Information Technology
Chapter 15Managing Information TRUE/FALSE 1. Moore's law accounts for the rapid increase in power and reduction in both size and price of computer equipment over the past 35 years. ANS: T See Exhibit 15.1. PTS: 1 DIF: Easy REF: 15-1 NAT: Level II Comprehension TOP: AACSB
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Chapter 15 BA VPN Is Software That Securely Encrypts Data Sent
Course Post-Assessment CH 15 Williams Effective Management 6e TRUE/FALSE 1. Raw data contain useful information that communicate a clear and readily understandable message to the person for which the data were gathered. ANS: F Raw data refers to facts and figures that do not have clear
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Chapter 15 Delta Deltas Realtime Tracking
48. A company developed a(n) ____ to allow its more than 50 department heads and executive managers to use a Web browser to view sales results and distribution plans with a single click.. a. corporate portal b. extranet c. SSL network d. virtual private network e. electronic data interchange
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Chapter 15 Technology If Difficult Ref 152b Key Information
Course Pre-Assessment CH 15 Williams Effective Management 6e MULTIPLE CHOICE 1. Why is information strategically important for organizations? a. Information can be used to obtain first-mover advantage. b. Information is derived from perceived knowledge, which limits its availability. c. Information cannot be used as a medium of
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Chapter 16 Industrial Service Organizations All These Statements About
Chapter 16Managing Service and Manufacturing Operations TRUE/FALSE 1. At their core, companies are production systems that combine inputs such as labor, raw materials, capital, and knowledge to produce outputs such as finished goods or services. ANS: T PTS: 1 DIF: Easy REF: 16-1 NAT: Level II
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Chapter 16 The Baldrige Award Primarily Concerned With Improving
Course Pre-Assessment CH 16 Williams Effective Management 6e TRUE/FALSE 1. Two common measures of productivity are extrinsic productivity and intrinsic productivity. ANS: F Two common measures of productivity are partial productivity and multifactor productivity. PTS: 1 DIF: Easy REF: 16-1b TOP: AACSB Analytic KEY: Operations Management|
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Chapter 16 The Three Basic Measures Of Inventory Are Inventory Turnover
Course Post-Assessment CH 16 Williams Effective Management 6e MULTIPLE CHOICE 1. ____ is a measure of performance that indicates how many inputs it takes to produce or create an output. a. Reliability b. Performance accountability c. Productivity d. TQM e. Effectiveness ANS: C PTS: 1
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Chapter 16 Transaction Costs And Loss Of Customer Goodwill
A stockout occurs when a company runs out of finished product. PTS: 1 DIF: Moderate REF: 16-4c NAT: Level I Knowledge TOP: AACSB Analytic KEY: Operations Management | Strategy A stockout occurs when a company runs out of finished product. PTS: 1 DIF: Moderate REF: 16-4c NAT: Level I Knowledge
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Chapter 2 Coca Colas Specific Environment And Will Directly Influence How
Chapter 2Organizational Environments and Cultures TRUE/FALSE 1. The two kinds of external organizational environments are the general environment and the specific environment. ANS: T PTS: 1 DIF: Easy REF: 2-2 NAT: Level V Synthesis TOP: AACSB Analytic KEY: Environmental Influence ANS: T PTS: 1 DIF: Easy
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Chapter 2 Environmental Influence| Information Technologies
Course Post-Assessment CH 02 Williams Effective Management 6e TRUE/FALSE 1. The two kinds of external organizational environments are the general environment that affects all organizations and the specific environment that is unique to each company. ANS: T PTS: 1 DIF: Easy REF: 2-1 TOP: AACSB Analytic
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Chapter 2 The Company Did Not Have Adaptability
KEY: Strategy| Environmental Influence | Leadership Principles KEY: Strategy| Environmental Influence | Leadership Principles KEY: Strategy| Environmental Influence | Leadership Principles 47. Which of the following is one of the steps in the process that managers use to make sense of their changing environments? a. perceptual re-engagement b.
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Chapter 2 Which Of The Following Is A Component Of A Book Publisher’s General Environment
Course Pre-Assessment CH 02 Williams Effective Management 6e TRUE/FALSE 1. External environments are the forces and events outside a company that have the potential to influence or affect it. ANS: T PTS: 1 DIF: Easy REF: 2-1 TOP: AACSB Analytic KEY: Environmental Influence ANS: T PTS:
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Chapter 3 According The Model Managements Most
Chapter 3Ethics and Social Responsibility TRUE/FALSE 1. Ethics is the set of moral principles or values that defines right and wrong for a person or group. ANS: T PTS: 1 DIF: Easy REF: 3-1 NAT: Level III Application | Level IV Analysis TOP: AACSB Ethics KEY:
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Chapter 3 Discretionary Responsibility Pertains The Social Roles That
c. societal d. social welfare e. shareholder ANS: B PTS: 1 DIF: Easy REF: 3-5 NAT: Level II Comprehension TOP: AACSB Ethics KEY: Ethical Responsibilities | Environmental Influence ANS: B PTS: 1 DIF: Easy REF: 3-5 NAT: Level II Comprehension TOP: AACSB Ethics KEY: Ethical Responsibilities | Environmental
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Chapter 3 Ethese Are All Practical Steps Ethical Decision
Course Pre-Assessment CH 03 Williams Effective Management 6e TRUE/FALSE 1. Ethics is the set of moral principles or values that defines right and wrong for a person or group. ANS: T PTS: 1 DIF: Easy REF: 3-1 TOP: AACSB Ethics KEY: Ethical Responsibilities| Environmental Influence ANS:
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Chapter 3 Labord Us Equal Employment Opportunity Commission Federal
Course Post-Assessment CH 03 Williams Effective Management 6e TRUE/FALSE 1. Ethics is the set of moral principles or values that defines right and wrong for a person or group. ANS: T PTS: 1 DIF: Easy REF: 3-1 TOP: AACSB Ethics KEY: Ethical Responsibilities| Environmental Influence ANS:
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Chapter 4 A Strategic Objective Is A Statement Of A Company’s Purpose Or
Chapter 4Planning and Decision Making TRUE/FALSE 1. Creating and executing a plan is one of the most important tasks of a manager. ANS: T PTS: 1 DIF: Easy REF: 4-1 NAT: Level I Knowledge TOP: AACSB Analytic KEY: Strategy | Creation of Value ANS: T PTS:
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Chapter 4 Groupthink Is More Likely To Occur In A Highly Cohesive Group That Is
Course Pre-Assessment CH 04 Williams Effective Management 6e TRUE/FALSE 1. S.M.A.R.T. goals are Specific, Meaningful, Active, Reachable, and Timely. ANS: F S.M.A.R.T. goals are Specific, Measurable, Attainable, Realistic, and Timely. PTS: 1 DIF: Moderate REF: 4-2a TOP: AACSB Analytic KEY: Strategy| Creation of Value ANS: F
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Chapter 4 Management By Objectives (MBO) Is A Management
Course Post-Assessment CH 04 Williams Effective Management 6e TRUE/FALSE 1. Both proximal and distal goals are used to provide additional motivation and rewards for employees. ANS: T PTS: 1 DIF: Moderate REF: 4-2d TOP: AACSB Analytic KEY: Leadership Principles| Strategy| Creation of Value ANS: T PTS:
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Chapter 4 Planning Based Assumptions About The Future And
Exhibit 4.6. PTS: 1 DIF: Easy REF: 4-4 NAT: Level I Knowledge TOP: AACSB Reflective Thinking KEY: Individual Dynamics | Strategy Exhibit 4.6. PTS: 1 DIF: Easy REF: 4-4 NAT: Level I Knowledge TOP: AACSB Reflective Thinking KEY: Individual Dynamics | Strategy Exhibit 4.6. PTS: 1 DIF: Easy REF:
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Chapter 5 According To Harvard Professor Michael Porter, Five Industry Forces
a. retrenchment b. stability c. portfolio d. focus e. differentiation ANS: A A retrenched firm typically needs to return to a growth strategy in order to maintain or regain a favorable competitive position. PTS: 1 DIF: Moderate REF: 5-3b NAT: Level II Comprehension TOP: AACSB Analytic KEY: Strategy
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Chapter 5 Here Specialized Able Design And Produce Bikes
Chapter 5Organizational Strategy TRUE/FALSE 1. Companies use their resources to improve organizational efficiency and effectiveness. ANS: T PTS: 1 DIF: Easy REF: 5-1 NAT: Level II Comprehension TOP: AACSB Analytic KEY: Strategy | Creation of Value ANS: T PTS: 1 DIF: Easy REF: 5-1 NAT: Level
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Chapter 5 Strategic Reference Point Theory Argues That Managers
Course Post-Assessment CH 05 Williams Effective Management 6e TRUE/FALSE 1. There four conditions that must be met if a firm's resources are to be used to achieve a sustainable competitive advantage. The resources must be valuable, rare, imperfectly imitable, and nonsubstitutable. ANS: T PTS: 1 DIF:
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Chapter 5 The First Step In The Strategy-making Process Is To
Course Pre-Assessment CH 05 Williams Effective Management 6e TRUE/FALSE 1. An analysis of an organization's external environment begins with an assessment of the company's distinctive competencies and core capabilities. ANS: F An analysis of an organization's internal environment, that is, a company's strengths and weaknesses, begins
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Chapter 6 Downsizing Has Thinned The Ranks Hospital
Chapter 6Innovation and Change TRUE/FALSE 1. Organizational innovation is defined as doing things differently inside an organization. ANS: F Organizational innovation is the successful implementation of creative ideas in an organization. PTS: 1 DIF: Easy REF: 6-1 NAT: Level II Comprehension TOP: AACSB Analytic KEY: Creation
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Chapter 6 Which Of The Following Is NOT One Of The Components
Course Pre-Assessment CH 06 Williams Effective Management 6e TRUE/FALSE 1. Nearly all technology cycles follow a bell-shaped pattern of innovation. ANS: F Nearly all technology cycles follow a typical S-curve pattern of innovation. See Exhibit 6.1. PTS: 1 DIF: Moderate REF: 6-1a TOP: AACSB Analytic| AACSB
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Chapter 6 Which Of The Following Methods For Managing Resistance To Change
c. provide significant managerial support d. let employees discuss and agree on who will do what after change occurs e. any or all of these ANS: E PTS: 1 DIF: Moderate REF: 6-3 NAT: Level I Knowledge TOP: AACSB Analytic KEY: Creation of Value | HRM | Group
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Chapter 6 This Is The Definition Of Activity-oriented Change
Course Post-Assessment CH 06 Williams Effective Management 6e TRUE/FALSE 1. The typical S-curve pattern of innovation indicates that both early and late in the technology cycle, increased effort (i.e., money, research and development) brings only small improvements in technological performance. ANS: T PTS: 1 DIF: Moderate
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Chapter 7 Influence Strategy 5 Country Region That Has Attractive
Course Post-Assessment CH 07 Williams Effective Management 6e TRUE/FALSE 1. Historically, companies have generally followed the phase model of globalization. ANS: T PTS: 1 DIF: Easy REF: 7-3 TOP: AACSB Diversity| AACSB Analytic KEY: Environmental Influence| Strategy ANS: T PTS: 1 DIF: Easy REF: 7-3 TOP:
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Chapter 7 Malta Were Eliminated Malta Was Preparing Become
Chapter 7Global Management TRUE/FALSE 1. Global business is defined as the buying and selling of goods and services by people from different countries. ANS: T PTS: 1 DIF: Easy REF: 7-1 NAT: Level I Knowledge TOP: AACSB Diversity| AACSB Analytic KEY: Environmental Influence | Strategy ANS:
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Chapter 7 The Question Of Whether To Follow A Strategy Of Global
Course Pre-Assessment CH 07 Williams Effective Management 6e TRUE/FALSE 1. An attractive business climate is defined by a single dimension--Does the business minimize the political risk to the company? ANS: F An attractive global business climate has three characteristics: (1) it positions the company for easy
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Chapter 7 Trade Organization Wto 1995in Addition This Global
KEY: Environmental Influence | Strategy KEY: Environmental Influence | Strategy KEY: Environmental Influence | Strategy 54. A country or region that has an attractive business climate for companies that want to go global has ____. a. a large population of unskilled workers b. an effective but cost-efficient place
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Chapter 8 1 Value5 Where Standardization Important Appropriate Toa Centralize
Course Post-Assessment CH 08 Williams Effective Management 6e TRUE/FALSE 1. Specialized jobs are generally inefficient. ANS: F Specialized jobs are highly efficient but can be tedious unless managers use job rotation, job enlargement, and job enrichment to make them more interesting. PTS: 1 DIF: Moderate REF:
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Chapter 8 Analytic Technology Key Creation Value Operations Management
KEY: Leadership Principles | Individual Dynamics | HRM KEY: Leadership Principles | Individual Dynamics | HRM KEY: Leadership Principles | Individual Dynamics | HRM 63. A(n) ____ organization is one that is characterized by broadly defined jobs and responsibilities; loosely defined, frequently changing roles; and decentralized authority and
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Chapter 8 Answers Based Company Examples Drawn From The Students
97. Refer to WWYD Eli Lilly. When John Lechleiter put everyone involved in drug development under one roof in a Development Center of Excellence, he increased the opportunities for the people directly responsible for drug development to connect and talk about their work. This single move increased the __________at
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Chapter 8 Main Street Business Major Commercial And Benefits The
Chapter 8Designing Adaptive Organizations TRUE/FALSE 1. Organizational structure is the description of the vertical and horizontal configuration of departments, authority, and jobs within a company. ANS: T PTS: 1 DIF: Easy REF: 8-1 NAT: Level I Knowledge TOP: AACSB Analytic KEY: Leadership Principles | Group Dynamics
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Chapter 8 One Of The Key Assumptions Underlying The Chain Of Command Is
Course Pre-Assessment CH 08 Williams Effective Management 6e MULTIPLE CHOICE 1. ____ is the collection of activities that transforms inputs into outputs that customers value. a. Reengineering b. Functionalization c. Organizational structure d. Production positioning e. Organizational process ANS: E PTS: 1 DIF: Easy REF:
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Chapter 9 Help Organizations Respond To Specific Problems And Challenges
Course Post-Assessment CH 09 Williams Effective Management 6e TRUE/FALSE 1. In the decision-making process, teams can do a much better job than individuals in defining the problem and generating alternative solutions. ANS: T PTS: 1 DIF: Moderate REF: 9-1a TOP: AACSB Analytic KEY: Group Dynamics| Motivation
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Chapter 9 Since Teams Should Be An End In Themselves, It Is Appropriate To
Chapter 9Managing Teams TRUE/FALSE 1. A work team is a small number of people who have been assigned responsibility for pursuing a common purpose, achieving performance goals, and improving interdependent work processes. ANS: F The term work team is used to describe a small number of
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Chapter 9 Teams Have Three Specific Disadvantages 1 Initially
ANS: B The relative youth of the team members was not initially seen as disadvantageous. PTS: 1 DIF: Moderate REF: 9-1b NAT: Level II Comprehension TOP: AACSB Analytic KEY: Group Dynamics ANS: B The relative youth of the team members was not initially seen as disadvantageous. PTS: 1 DIF: Moderate
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Chapter 9 Which Of The Following Types Of Teams Have The Authority
Course Pre-Assessment CH 09 Williams Effective Management 6e TRUE/FALSE 1. The presence of someone with expertise in a group will often cause other group members to withhold efforts. ANS: T See Exhibit 9.1. PTS: 1 DIF: Difficult REF: 9-1b TOP: AACSB Analytic KEY: Group Dynamics| Motivation
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Chapter 9 Which Of The Following Was Not Considered A Disadvantage
d. Decline will inevitably occur in every team. e. None of these statements about team development is true. ANS: A The growth stages are forming, storming, and norming. There is no informing stage. Decline can happen but is not inevitable if the process is managed well. PTS: 1
Effective Management 6th Edition

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