Course Post-Assessment CH 10
Williams Effective Management 6e
TRUE/FALSE
1. The only time that gender, age, religion, etc. can be used to make employment decisions is when they
are considered a bona fide occupational qualification (BFOQ).
2. Background checks can be used to verify the truthfulness and accuracy of information that applicants
provide about themselves.
3. Behavioral observation scales (BOS) ask raters to rate the frequency with which workers perform
specific behaviors representative of the job dimensions that are critical to successful job performance.
MULTIPLE CHOICE
1. To which of the following aspects of the human resource management process does federal
employment law apply?
a.
selection decisions
b.
compensation decisions
c.
performance appraisals
d.
training and development activities
e.
all of these
2. A ____ is a purposeful, systematic process for collecting information on the important work-related
aspects of a job.
a.
job analysis
b.
task evaluation
c.
job specification
d.
job validation
e.
job description
3. The first selection devices most job applicants encounter when they seek a job are:
a.
Internet sites and trade shows
b.
recruitment centers and Internet sites
c.
interviews and job application letters
d.
help wanted ads
e.
application forms and résumés
4. Which of the following type of tests accurately predicts job performance in almost all kinds of jobs?
a.
specific ability tests
b.
cognitive ability tests
c.
personality tests
d.
achievement tests
e.
work sample tests
5. What is the primary advantage of the structured interview?
a.
the amount of background information it reveals
b.
its ability to substitute for biodata
c.
all applicants are asked the same questions
d.
its low costs
e.
its validity
6. What type of job interview might be used after a background question revealed the applicant had spent
three years working in Africa convincing parents to allow their children to take polio vaccine?
a.
canned
b.
semistructured
c.
tangential
d.
creative
e.
programmed
7. ____ determine the worth of each job by determining the market value of the knowledge, skills, and
requirements needed to perform it.
a.
Work performance scales
b.
Job evaluations
c.
Job analyses
d.
Pay variability charts
e.
Hierarchical pay structures
8. Which of the following is NOT an example of a pay-variability decision used to motivate employee
performance?
a.
piecework pay
b.
hierarchical pay
c.
sales commission
d.
stock options
e.
profit sharing
9. Which of the following statements about employee separation is true?
a.
Employee separations may be voluntary or involuntary.
b.
Examples of employee separation would include terminations, downsizing, retirements,
and turnover.
c.
Wrongful discharge is a legal doctrine that requires employers to have a job-related reason
for terminating an employee.
d.
Outplacement services provide employment-counseling services for employees faced with
downsizing.
e.
All of these statements about employee separation are true.