Archives: Solution Manual
978-0073403267 Chapter 29 Answers to Textbook Assignments
Part 2: Answers to Textbook Assignments Questions for Comprehension 29.1 What three questions should form the basis for an interview strategy? (LO 29-1) What about yourself do you want the interviewer to know?; What disadvantages or weaknesses 29.2 How do […]
978-0073403267 Chapter 28 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 28 – Job Application Letters Module 28 Job Application Letters LO 28-1 Select job application letters for different situations. LO 28-2 Contrast differences among job application letters. LO 28-3 Compare similarities among job application letters. LO 28-4 Examine methods […]
978-0073403267 Chapter 28 Appendixes
Module 28 – Job Application Letters Part 3: Appendix 28-A: Job Application Letter Examples 1208 Harrison Ave. Columbus, Ohio 43201 May 15, 2011 Ms. Cheri Olsen Administrative Assistant Kobs & Draft 142 E. Ontario St. Chicago, Illinois 60611 Dear Ms. […]
978-0073403267 Chapter 27 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 27 – Résumés Module 27 Résumés LO 27-1 Demonstrate reasons for employers to read your résumé. LO 27-2 Apply principles for résumé design with computers. LO 27-3 Select résumés for different situations. LO 27-4 Contrast differences among résumé features. […]
978-0073403267 Chapter 27 Appendixes
Module 27 – Résumés Part 3: Appendix 27-A: Chronological Résumé Example Dyanne Lynn Allen Campus Address Permanent Address 218 Curtis Hall 2500 Anderson Drive, Apt. 503 Greensboro, NC 27411 Raleigh, NC 27698 (919) 555-2300 (919) 555-7865 Education B.S. in Administrative […]
978-0073403267 Chapter 27 Answers to Textbook Assignments
Module 27 – Résumés Part 2: Answers to Textbook Assignments Questions for Comprehension 27.1 How do you decide whether to use a chronological or skills résumé? (LO 27-3) Use a chronological résumé when your education and experience Are a logical […]
978-0073403267 Chapter 26 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 26 – Researching Jobs Module 26 Researching Jobs LO 26-1 Know yourself for successful job hunts. LO 26-2 Know companies for successful job hunts. LO 26-3 Recognize signs for staying with or leaving a job. LO 26-4 Apply strategies […]
978-0073403267 Chapter 26 Answers to Textbook Assignments
Module 26 – Researching Jobs Part 2: Answers to Textbook Assignments Questions for Comprehension 26.1 What should you know about yourself before you apply for jobs? (LO 26-1) Know the answers to these questions: What achievements have given you the […]
978-0073403267 Chapter 25 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 25 – Using Visuals Module 25 Using Visuals LO 25-1 Identify stories for business visuals. LO 25-2 Select visuals for stories. LO 25-3 Apply principles for good design. LO 25-4 Apply principles for effective color and clip art use. […]
978-0073403267 Chapter 25 Answers to Textbook Assignments
Module 25 – Using Visuals Part 2: Answers to Textbook Assignments Questions for Comprehension 25.1 How can you find stories in data? (LO 25-1) 25.2 What is the difference between a table and a figure? (LO 25-2) Tables are numbers […]
978-0073403267 Chapter 24 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 24 – Long Reports Module 24 Long Reports LO 24-1 Organize time for report writing. LO 24-2 Apply strategies for report section writing. LO 24-3 Compare and contrast formats and styles for long reports. Module Overview Module 24 introduces […]
978-0073403267 Chapter 24 Appendixes Part 4
Module 24 – Long Reports © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted […]
978-0073403267 Chapter 24 Appendixes Part 3
Module 24 – Long Reports Appendix 24-P: A Long Report Example Page 11 “Where do you prefer to buy clothes?” 48% 36% 16% 0% 10% 20% 30% 40% 50% 60% Home Town The Mall On Campus Figure 2 Students Prefer […]
978-0073403267 Chapter 24 Appendixes Part 2
Appendix 24-I: A Long Report Example Page 4 REDWOOD AND ROSS’S CAMPUSTOWN STORE Twenty-one Redwood and Ross stores are located throughout the Midwest with stores in Illinois, Indiana, Michigan, and Wisconsin. This chain is privately owned with main headquarters in […]
978-0073403267 Chapter 24 Appendixes Part 1
Module 24 – Long Reports Part 3: Appendix 24-A: A Long Report Example How the Campustown Redwood and Ross Store Can Increase Sales to University of Illinois Undergraduate Men Prepared for Mark Hoover Manager Campustown Redwood and Ross Champaign, Illinois […]
978-0073403267 Chapter 24 Answers to Textbook Assignments
Module 24 – Long Reports Part 2: Answers to Textbook Assignments Questions for Comprehension 24.1 What parts of the report come from the proposal, with some revision? (LO 24-1) 24.2 How do you decide whether to write a letter or […]
978-0073403267 Chapter 23 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 23 – Short Reports Chapter 23 – Short Reports Module 23 Short Reports LO 23-1 Select patterns for short business report organization. LO 23-2 Apply strategies for short business report organization. LO 23-3 Apply principles for good business report […]
978-0073403267 Chapter 23 Appendixes
Module 23 – Short Reports Chapter 23 – Short Reports Part 3: Appendix 23-A: Transitions, Topic Sentences, and Headings Common Transitions And, but, after, also, however, moreover, first, second, third, in addition, likewise, for example (e.g.), indeed, to illustrate, […]
978-0073403267 Chapter 23 Answers to Textbook Assignments
Module 23 – Short Reports Chapter 23 – Short Reports Part 2: Answers to Textbook Assignments Questions for Comprehension 23.1 What are seven basic patterns of organizing information? (LO 23-1) 23.2 What is a blueprint? (LO 23-4) Blueprints are overviews […]
978-0073403267 Chapter 22 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 22 – Finding, Analyzing, and Documenting Information Module 22 Finding, Analyzing, and Documenting Information LO 22-1 Apply strategies for print and online information searches. LO 22-2 Apply strategies for web page evaluation. LO 22-3 Apply strategies for survey and […]
978-0073403267 Chapter 22 Appendixes
Module 22 – Finding, Analyzing, and Documenting Information Part 3: Appendix 22-A: Vague vs. Specific Questions Vague Specific What are you doing? What projects are you working on right now? How are sales? What are the sales figures for today? […]
978-0073403267 Chapter 22 Answers to Textbook Assignments
Module 22 – Finding, Analyzing, and Documenting Information Part 2: Answers to Textbook Assignments Questions for Comprehension 22.1 What is the difference between open and closed questions? (LO 22-3) 22.2 What is the difference between the mean and the median? […]
978-0073403267 Chapter 21 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 21 – Proposals and Progress Reports Module 21 Proposals and Progress Reports LO 21-1 Define reports in the workplace. LO 21-2 Estimate time for business proposal writing. LO 21-3 Identify sections for business proposal organization. LO 21-4 Identify “hot […]
978-0073403267 Chapter 21 Appendixes
Module 21 – Proposals and Progress Reports Part 3: Appendix 21-A: A Student Proposal Example February 26, 2005 To: Kitty O. Locker From: Brittany Anderson, Laniece Coleman, Jennifer Kozora Subject: Proposal to Write a Recommendation Report to Change Sexist Beer […]
978-0073403267 Chapter 21 Answers to Textbook Assignments
Module 21 – Proposals and Progress Reports Part 2: Answers to Textbook Assignments Questions for Comprehension 21.1 What three components belong in a purpose statement? (LO 21-2) The organizational problem or conflict. 21.2 What is an RFP? (LO 21-3) Proposals […]
978-0073403267 Chapter 20 Key Lecture Points, Teaching Tips, and In-Class Exercises
0 Module 20 – Making Oral Presentations Module 20 Making Oral Presentations LO 20-1 Apply strategies for good presentation plans. LO 20-2 Apply strategies for strong openers and closes. LO 20-3 Apply strategies for best vocal delivery. LO 20-4 Apply […]
978-0073403267 Chapter 20 Appendixes
0 Module 20 – Making Oral Presentations Part 3: Appendix 20-A: Oral Presentation Comment Form Strategy Comments: 1. Choosing an effective kind of presentation for the situation. 54321 2. Adapting ideas to audience’s area of acceptance, experience, and interests. 54321 […]
978-0073403267 Chapter 20 Answers to Textbook Assignments
0 Module 20 – Making Oral Presentations Part 2: Answers to Textbook Assignments Questions for Comprehension 20.1 How are monologue presentations, guided discussions, and sales presentations alike and different? (LO 20-1) All are alike in that they have speakers and […]
978-0073403267 Chapter 19 Key Lecture Points, Teaching Tips, and In-Class Exercises
0 Module 19 – Planning, Conducting, and Recording Meetings Module 19 Planning, Conducting, and Recording Meetings LO 19-1 Apply strategies for good meeting plans. LO 19-2 Apply strategies for productive meetings. LO 19-3 Apply strategies for good meeting decisions. LO […]
978-0073403267 Chapter 19 Appendixes
0 Module 19 – Planning, Conducting, and Recording Meetings Part 3 Appendix 19-A: Content of Meeting Minutes Decisions reached. Action items, where someone needs to implement or follow up on something. Open issues—issues raised but not resolved. Who was present, […]
978-0073403267 Chapter 19 Answers to Textbook Assignments
0 Module 19 – Planning, Conducting, and Recording Meetings Part 2: Answers to Textbook Assignments Questions for Comprehension 19.1 What should go in an agenda? (LO 19-1) The time and place of the meeting. Whether each item is presented for […]
978-0073403267 Chapter 18 Key Lecture Points, Teaching Tips, and In-Class Exercises
0 Module 18 – Working and Writing in Teams Module 18 Working and Writing in Teams LO 18-1 Identify message types for the group’s attention. LO 18-2 Classify roles for group members. LO 18-3 Apply strategies for leadership without arrogance. […]
978-0073403267 Chapter 18 Appendixes
0 Module 18 – Working and Writing in Teams Part 3: Appendix 18-A: Sample Journal Entry Well, here I am again typing on the computer. This journal entry isn’t going to be as long as the last one because not […]
978-0073403267 Chapter 18 Answers to Textbook Assignments
0 Module 18 – Working and Writing in Teams Part 2: Answers to Textbook Assignments Questions for Comprehension 18.1 What are the three kinds of group leadership? (LO 18-1) 18.2 What is groupthink? (LO 18-2) Groupthink occurs when members of […]
978-0073403267 Chapter 17 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 17 – Listening 0 Module 17 Listening LO 17-1 Explain good listening strategies for the workplace. LO 17-2 Apply strategies for active listening. LO 17-3 Apply techniques for acknowledgment responses. LO 17-4 Recognize value in leadership through listening. LO […]
978-0073403267 Chapter 17 Appendixes
Module 17 – Listening 0 Part 3: Appendix 17-A: Telephone Game Message The Original Message “Every year at State University, the eagles in front of the Psi Gamma fraternity house were mysteriously sprayed during the night. Whenever this happened, it […]
978-0073403267 Chapter 17 Answers to Textbook Assignments
Module 17 – Listening 0 Part 2: Answers to Textbook Assignments Questions for Comprehension 17.1 What do good listeners do? (LO 17-1) 17.2 What is active listening? (LO 17-2) Active listeners paraphrase content, mirror the speaker’s feelings, state their own […]
978-0073403267 Chapter 16 Key Lecture Points, Teaching Tips, and In-Class Exercises
0 Module 16 – Revising Sentences and Paragraphs Module 16 Revising Sentences and Paragraphs LO 16-1 Define good style in business messages. LO 16-2 Demonstrate appropriate tone in business messages. LO 16-3 Differentiate rules from writing habits and conventions. LO […]
978-0073403267 Chapter 16 Appendixes
0 Module 16 – Revising Sentences and Paragraphs Part 3: Appendix 16-A: To Choose the Appropriate Level of Formality Good Business Style Traditional Term Paper Style Conversational; sounds like a real person talking More formal than conversation would be but […]
978-0073403267 Chapter 16 Answers to Textbook Assignments
0 Module 16 – Revising Sentences and Paragraphs Part 2: Answers to Textbook Assignments Questions for Comprehension 16.1 What problems do passive verbs create? When are passive verbs desirable? (LO 16-4) Passive constructions are often longer and less clear than […]
978-0073403267 Chapter 15 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 15 – Choosing the Right Word Module 15 Choosing the Right Word LO 15-1 Recognize value in using the right words. LO 15-2 Apply strategies for critical thinking in reading, writing, and beyond. LO 15-3 Explain principles for word […]
978-0073403267 Chapter 15 Appendixes
Module 15 – Choosing the Right Word Part 3: Appendix 15-A: A Letter for Analysis Schoenberger & Co. Juniata Iron & Steel Works Pittsburgh, November 27th, 1880 Mess. J. T. Ryerson & Son. Chicago, ls. Dear Sirs, We beg to […]
978-0073403267 Chapter 15 Answers to Textbook Assignments
Module 15 – Choosing the Right Word Part 2: Answers to Textbook Assignments Questions for Comprehension 15.1 What is the difference between denotation and connotation? (LO 15-1) © 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor […]
978-0073403267 Chapter 14 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 14 – Editing for Grammar and Punctuation Module 14 Editing for Grammar and Punctuation LO 14-1 Apply strategies for professional image creation with grammar and mechanics. LO 14-2 Apply principles for common grammatical error correction. LO 14-3 Apply principles […]
978-0073403267 Chapter 14 Appendixes
Module 14 – Editing for Grammar and Punctuation Appendix 14-A: A Letter for Grammar Analysis September 1, 2010 Dear Customer: The paper clip coming to you with this letter, which is made of pliable metal wire, weren’t dropped in carelessly. […]
978-0073403267 Chapter 14 Answers to Textbook Assignments
Module 14 – Editing for Grammar and Punctuation Part 2: Answers to Textbook Assignments Questions for Comprehension 14.1 Why is it better to fix errors in grammar and punctuation only after you’ve revised for content, organization, and style? (LO 14-1 […]
978-0073403267 Chapter 13 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 13 – E-Mail Messages, Web Writing, and Technology Module 13 E-Mail Messages, Web Writing, and Technology LO 13-1 Apply strategies for e-mail message organization. LO 13-2 Create subject lines for e-mail messages. LO 13-3 Apply strategies for e-mail message […]
978-0073403267 Chapter 13 Appendixes
Module 13 – E-Mail Messages, Web Writing, and Technology Part 3: Appendix 13-A: A Good Solution for Problem 13.11 Subject: Alternative to Overseeing United Way Thank you for your continued vote of confidence about my work representing the company and […]
978-0073403267 Chapter 13 Answers to Textbook Assignments
Module 13 – E-Mail Messages, Web Writing, and Technology Part 2: Answers to Textbook Assignments Questions for Comprehension 13.1 How do subject lines for e-mail messages differ from those for paper messages? (LO 13-2) Subject lines in e-mail are even […]
978-0073403267 Chapter 12 Key Lecture Points, Teaching Tips, and In-Class Exercises
Module 12 – Persuasive Messages Module 12 Persuasive Messages LO 12-1 Compare strategies for persuasive messages. LO 12-2 Create subject lines for persuasive messages. LO 12-3 Apply strategies for persuasive message organization. LO 12-4 Identify solutions for objections. LO 12-5 […]