Module 18 - Working and Writing in Teams
Members can also use you-attitude in conflict resolution by using I statements instead of you
statements, which often feel like an attack to the person hearing them.
Teaching Tip: Have students read or review information on you-attitude in Module
6, especially on exceptions to using you in certain situations.
How can we create the best co-authored documents? LO 18-5
Talk about your purposes and audience(s).
Discuss drafts and revisions as a group.
Collaborative writing is common in the workplace. As the text describes, Ede and Lunsford have
shown that 87% of 700 professionals in seven fields responded to a survey that they sometimes
wrote as members of a team or group. Even when a writer completes a document by him or
herself, chances are someone else will review the document before it’s published and offer
suggestions or changes to the writer that ultimately affect the document.
Collaboration is prompted by a variety of situations: a task is too big or
time too short for one person to complete it; no one person has all the
knowledge to do the task; a group representing different perspectives
must reach consensus, or the stakes are so high that the organization
wants the best efforts of as many people as possible. PP 18-20 provides
some strategies for creating the best co-authored documents.
Collaborative writing is composed of four stages:
Planning the Work and the Document
Composing the Drafts
Revising the Document
Editing and Proofreading the Document
Teaching Tip: For additional information on planning, writing, and revising
documents, have students read or review Module 4. For information on editing and
proofreading, have them read or review Unit 4.
When writing a collaborative document, writers should pay attention to
all of the techniques for group communication and conflict resolution
described in this module. Further, as PP 18-21 shows, they should
Allow time to discuss problems and find solutions.
Get to know group members.
Be a responsible group member.
Be aware of differences in seeing things and expressing ideas.
Remember that oral agreement may not lead to a strong written document.
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