Type
Solution Manual
Book Title
Business Communication: Building Critical Skills 6th Edition
ISBN 13
978-0073403267

978-0073403267 Chapter 24 Answers to Textbook Assignments

April 6, 2019
Module 24 - Long Reports
Part 2: Answers to Textbook Assignments
Questions for Comprehension
24.1 What parts of the report come from the proposal, with some revision? (LO 24-1)
24.2 How do you decide whether to write a letter or memo of transmittal? (LO 24-1)
24.3 How should you organize a transmittal? (LO 24-2)
1. Release the report.
2. Summarize your conclusions and recommendations.
3. Indicate minor problems you encountered in your investigation and show how you
24.4 What goes in an Executive Summary? (LO 24-2)
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
24-1
Module 24 - Long Reports
24.5 How do you decide what headings to use in the body of the report?
(LO 24-1, LO 24-3)
Decide what elements of the topic are most important for the reader to know, then create the
proper headings. Use headings to “outline” the report.
24.6 How do you decide how much background to provide in a report? (LO 24-2)
Even though the current audience for the report probably knows the situation, reports are filed
24.7 How much evidence do you need to provide for each recommendation? (LO 24-2)
If the recommendations will seem difficult or controversial, give a brief paragraph of rationale
after each recommendation in the Recommendation section of the report. The Body of the report
24.8 Writing a Feasibility Study (LO 24-1 to LO 24-3)
Like the other report assignments in this module, this assignment can be used as the basis for a
short (3-4 single-spaced pages) memo report or for a long formal report. The student report
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
24-2
Module 24 - Long Reports
This assignment will be easier if the problem is limited and the student has already thought about
solutions quite apart from the assignments for this class. For example, one of Kitty’s students
recommended that his fraternity install a weight room so members could work out. Everyone in
The problem will be more difficult if the student has never thought about the issue before,
especially if answers to questions can’t be found by asking someone or checking a reference
book. The biggest problem with feasibility reports is coming up with a complete list of questions
24.9 Writing a Library Research Report (LO 24-1 to LO 24-3)
Library research reports are easier to write than reports requiring original research if students
have already done library research for other classes. Writing a library research report can take as
expect.
The best reports usually arise from a sequence of assignments. You might require a proposal and
a progress report before the full report is due.
This assignment can be used for individual or group reports.
Consider allowing students to focus on topics that may help them in the job search. For instance,
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
24-3
Module 24 - Long Reports
24.10 Writing a Recommendation Report (LO 24-1 to LO 24-3)
Writing a student report can take as little as six weeks or as long as a 15-week semester. The
best reports usually arise from a sequence of assignments. For a short report (3- to 7-page body)
For a long report (9- to 25-page report body) based on original research, you might add Exercise
22.9 (“Evaluating Survey Questions”) on p. 374 or Exercise 22.10 (“Designing Questions for
an Interview or Survey”) on p. 375.
The student report example starting on p. 395 is a long report incorporating both library and
original research—in this case, a survey and interviews. It is single-spaced to save space; many
This assignment can be used for individual or group reports.
Polishing Your Prose: Improving Paragraphs (The odd-numbered answer is in the back of
the textbook.)
Several answers are possiblehere is a likely one.
2. The Heat Ray is an exciting new product from JKL Products and features three settings to let you control how
much heat you want and where. Made from anodized aluminum and high-grade plastic, the Heat Ray features a
rotating element that has two speeds and uses infrared technology to deliver a continuous stream of warm air. Its
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
24-4
Module 24 - Long Reports
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
24-5

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