Module 17 - Listening 0
17.9 Practicing Active Listening (LO 17-2)
17.10 Interviewing Workers about Listening (LO 17-2, LO 17-3)
17.11 Reflecting on Your Own Listening (LO 17-2, LO 17-3)
17.12 Reflecting on Acknowledgement Responses (LO 17-3)
Polishing Your Prose: Combining Sentences (Odd-numbered answers are in the back of
Several answers are possible—here are likely ones.
2. A lot of people are blogging for personal and/or professional reasons. While many blogs look
very professional, many do not. Blogs can have photos, music, and video. The writing ranges
4. Excelsior Communications is the premier communication consulting firm in the Boca Raton
area. Twenty-three years ago, CEO Wendy Althaus, Ph.D., founded Excelsior Communications
in Boca Raton. Althaus had worked for such companies as Paramount Pictures, Hilton Hotels,
and Nationwide Insurance before founding Excelsior Communications with the express intent of
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