Type
Solution Manual
Book Title
Business Communication: Building Critical Skills 6th Edition
ISBN 13
978-0073403267

978-0073403267 Chapter 15 Appendixes

April 6, 2019
Module 15 - Choosing the Right Word
Part 3:
Appendix 15-A: A Letter for Analysis
Schoenberger & Co.
Juniata Iron & Steel Works
Pittsburgh, November 27th, 1880
Mess. J. T. Ryerson & Son. Chicago, ls.
Dear Sirs,
We beg to acknowledge receipt of your very full, clear &
explicit favor of the 23rd inst. on the subject of Steel Plates, &
tender our thanks for the information you give us on that point.
In reply, we take pleasure in saying that we are in a position to
supply you with Steel plates fully equal to “Otis” or any other
brand both as regards quality and finish. The only difficulty we
labor under is our inability at present to roll as large Plates as
“Otis” can. From a perusal of the enclosed Circular you will see
the sizes that we can now roll.
If you find it possible for us to do anything with you in this
line, we will be pleased to hear further from you on the subject.
Thanking you again, we remain,
Yours truly,
Schoenberger & Co.
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
15-1
Module 15 - Choosing the Right Word
Appendix 15-B: Commonly Confused Words
Accept/Except
accept: to receive
except: to leave out or exclude; but
e.g., I accept your proposal except for point 3.
Affect/Effect
affect: (verb) to influence or modify
effect: (verb) to produce or cause; (noun) result
e.g., He hoped that his argument would affect his boss
decision, but so far as he could see, it had no effect.
e.g., The tax relief effected some improvement for the
citizens whose incomes had been affected by inflation.
Between/Among
between: (use with only two choices)
among: (use with more than two choices)
e.g., This year the differences between the two
candidates for president are unusually clear.
e.g., I don't see any major differences among the
candidates for city council.
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
15-2
Module 15 - Choosing the Right Word
Appendix 15-C: Commonly Confused Words
Compose/Comprise
compose: make up, create
comprise: consist of, be made up of, be composed of
e.g., The city council is composed of 12 members. Each
district comprises an area 50 blocks square.
Fewer/Less
fewer: (use for objects which can be counted
individually)
less: (use for objects which can be measured but not
counted individually)
e.g., There is less sand in this bucket; there are proba-
bly fewer grains of sand, too.
It’s/Its
it’s: it is, it has
its: belonging to it
e.g., It’s clear that a company must satisfy its
customers to stay in business.
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
15-3
Module 15 - Choosing the Right Word
Appendix 15-D: Commonly Confused Words
Stationary/Stationery
stationary: not moving, fixed
stationery: paper
e.g., During the earthquake, even the stationery was
not stationary.
To/Two/Too
to: (preposition) function word indicating proximity,
purpose, time, etc.
too: (adverb) also, very, excessively
two: (adjective) the number 2
e.g., The formula is too secret to entrust to two people.
Your/You’re
your: belonging to you
you’re: you are
e.g., You’re the top candidate for promotion in your
division.
© 2014 by McGraw-Hill Education. This is proprietary material solely for authorized instructor use. Not authorized for sale or distribution in any
manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
15-4

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