Fundamentals of Human Resource Management 5th Edition

1-58 AACSB: Analytic Blooms: Remember Difficulty: 2 Medium Learning Objective: 01-05 Discuss ethical issues in human resource management. Topic: Ethics in Human Resource Management 1-58 AACSB: Analytic Blooms: Remember Difficulty: 2 Medium Learning Objective: 01-05 Discuss ethical issues in human resource management. Topic: Ethics in Human Resource Management 1-58 AACSB:

10-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-01 Distinguish between involuntary and voluntary turnover; and describe their effects on an organization. Topic: Managing Voluntary and Involuntary Turnover 10-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-01 Distinguish between involuntary and voluntary turnover; and describe

10-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-02 Discuss how employees determine whether the organization treats them fairly. Topic:Employee Separation 10-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-02 Discuss how employees determine whether the organization treats them fairly. Topic:Employee Separation 10-21 AACSB: Analytic

10-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-04 Summarize ways in which organizations can fairly discipline employees. Topic:Employee Separation 10-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-04 Summarize ways in which organizations can fairly discipline employees. Topic:Employee Separation 10-41 AACSB: Analytic Blooms: Remember

10-61 AACSB: Analytic Blooms: Apply Difficulty: 1 Medium Learning Objective: 10-05 Explain how job dissatisfaction affects employee behavior. Topic: Job Withdrawal 10-61 AACSB: Analytic Blooms: Apply Difficulty: 1 Medium Learning Objective: 10-05 Explain how job dissatisfaction affects employee behavior. Topic: Job Withdrawal 10-61 AACSB: Analytic Blooms: Apply Difficulty: 1

10-74 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-06 Describe how organizations contribute to employees' job satisfaction and retain key employees. Topic: Job Satisfaction 10-74 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 10-06 Describe how organizations contribute to employees' job satisfaction and retain key employees.

11-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-01 Identify the kinds of decisions involved in establishing a pay structure. Topic: Decisions about Pay 11-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-01 Identify the kinds of decisions involved in establishing a pay structure. Topic: Decisions

11-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-02 Summarize legal requirements for pay policies. Topic: Legal Requirements for Pay 11-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-02 Summarize legal requirements for pay policies. Topic: Legal Requirements for Pay 11-21 AACSB: Analytic Blooms: Remember Difficulty:

11-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 11-03 Discuss how economic forces influence decisions about pay. Topic: Economic Influences on Pay 11-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 11-03 Discuss how economic forces influence decisions about pay. Topic: Economic Influences on Pay 11-41 AACSB:

11-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-05 Explain how organizations design pay structures related to jobs. Topic: Pay Structure: Putting It All Together 11-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-05 Explain how organizations design pay structures related to jobs. Topic: Pay Structure:

11-75 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-07 Summarize how to ensure that pay is actually in line with the pay structure. Topic: Pay Structure and Actual Pay 11-75 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 11-07 Summarize how to ensure that pay is actually

12-1 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 12-02 Describe how organizations recognize individual performance. Topic: Pay for Individual Performance 12-1 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 12-02 Describe how organizations recognize individual performance. Topic: Pay for Individual Performance 12-1 AACSB: Analytic Blooms: Understand Difficulty:

12-21 AACSB: Reflective Thinking Blooms: Understand Difficulty: 2 Medium Learning Objective: 12-02 Describe how organizations recognize individual performance. Topic: Pay for Individual Performance 12-21 AACSB: Reflective Thinking Blooms: Understand Difficulty: 2 Medium Learning Objective: 12-02 Describe how organizations recognize individual performance. Topic: Pay for Individual Performance 12-21 AACSB: Reflective Thinking

12-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 12-03 Identify ways to recognize group performance. Topic: Pay for Group Performance 12-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 12-03 Identify ways to recognize group performance. Topic: Pay for Group Performance 12-41 AACSB: Analytic Blooms: Remember Difficulty:

12-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 12-04 Explain how organizations link pay to their overall performance. Topic: Pay for Organizational Performance 12-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 12-04 Explain how organizations link pay to their overall performance. Topic: Pay for Organizational Performance

12-75 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 12-07 Discuss issues related to performance-based pay for executives. Topic: Incentive Pay for Executives 12-75 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 12-07 Discuss issues related to performance-based pay for executives. Topic: Incentive Pay for Executives 12-75 AACSB:

13-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 13-04 Identify the kinds of insurance benefits offered by employers. Topic: Group Insurance 13-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 13-04 Identify the kinds of insurance benefits offered by employers. Topic: Group Insurance 13-41 AACSB: Analytic Blooms:

14-21 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 14-01 Define unions and labor relations and their role in organizations. Topic: Role of Unions and Labor Relations 14-21 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 14-01 Define unions and labor relations and their role in organizations. Topic:

14-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 14-02 Identify the labor relations goals of management; labor unions; and society. Topic: Goals of Management, Labor Unions, and Society 14-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 14-02 Identify the labor relations goals of management; labor unions;

14-61 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 14-04 Describe the union organizing process. Topic: Union Organizing 14-61 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 14-04 Describe the union organizing process. Topic: Union Organizing 14-61 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 14-04 Describe

14-75 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 14-06 Summarize the practice of contract administration. Topic: Contract Administration 14-75 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 14-06 Summarize the practice of contract administration. Topic: Contract Administration 14-75 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective:

15-21 Blooms: Apply Blooms: Understand Difficulty: 2 Medium Learning Objective: 15-01 Summarize how the growth in international business activity affects human resource management. Topic: HRM in a Global Environment 15-21 Blooms: Apply Blooms: Understand Difficulty: 2 Medium Learning Objective: 15-01 Summarize how the growth in international business activity affects human

2-1 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 02-01 Describe trends in the labor force composition and how they affect human resource management. Topic: An Aging Workforce 2-1 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 02-01 Describe trends in the labor force composition and how they

2-21 AACSB: Diversity Blooms: Remember Difficulty: 2 Medium Learning Objective: 02-01 Describe trends in the labor force composition and how they affect human resource management. Topic: Change in the Labor Force 2-21 AACSB: Diversity Blooms: Remember Difficulty: 2 Medium Learning Objective: 02-01 Describe trends in the labor force composition and

2-41 AACSB: Analytic Blooms: Apply Difficulty: 1 Easy Learning Objective: 02-04 Identify ways HR professionals can support organizational strategies for quality; growth; and efficiency. Topic: Focus on Strategy 2-41 AACSB: Analytic Blooms: Apply Difficulty: 1 Easy Learning Objective: 02-04 Identify ways HR professionals can support organizational strategies for quality; growth;

3-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-01 Explain how the three branches of government regulate human resource management. Topic: Regulation of Human Resource Management 3-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-01 Explain how the three branches of government regulate human resource management.

3-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-02 Summarize the major federal laws requiring equal employment opportunity. Topic: Equal Employment Opportunity 3-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-02 Summarize the major federal laws requiring equal employment opportunity. Topic: Equal Employment Opportunity 3-21 AACSB:

3-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-03 Identify the federal agencies that enforce equal employment opportunity; and describe the role of each. Topic: The Governments Role in Providing for Equal Employment Opportunity 3-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-03 Identify the federal

3-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-04 Describe ways employers can avoid illegal discrimination and provide reasonable accommodation. Topic: Businesses Role in Providing for Equal Employment Opportunity 3-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-04 Describe ways employers can avoid illegal discrimination and

3-74 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-08 Discuss ways employers promote worker safety and health. Topic: Employer-Sponsored Safety and Health Programs 3-74 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 03-08 Discuss ways employers promote worker safety and health. Topic: Employer-Sponsored Safety and Health Programs

4-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 04-01 Summarize the elements of work flow analysis. Topic: Work Flow in Organizations 4-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 04-01 Summarize the elements of work flow analysis. Topic: Work Flow in Organizations 4-1 AACSB: Analytic Blooms:

4-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 04-03 Define the elements of a job analysis; and discuss their significance for human resource management. Topic: Job Analysis 4-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 04-03 Define the elements of a job analysis; and discuss their

4-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 04-06 Describe methods for designing a job so that it can be done efficiently. Topic: Job Design 4-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 04-06 Describe methods for designing a job so that it can be done

4-61 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 04-07 Identify approaches to designing a job to make it motivating. Topic: Job Design 4-61 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 04-07 Identify approaches to designing a job to make it motivating. Topic: Job Design 4-61 AACSB:

4-72 AACSB: Analytic Blooms: Remember Difficulty: 2 Medium Learning Objective: 04-09 Discuss how organizations can plan for the mental demands of a job. Topic: Job Design 4-72 AACSB: Analytic Blooms: Remember Difficulty: 2 Medium Learning Objective: 04-09 Discuss how organizations can plan for the mental demands of a job. Topic:

5-1 AACSB: Analytic Blooms: Understand Difficulty: 1 Easy Learning Objective: 05-02 Determine the labor demand for workers in various job categories. Topic: The Process of Human Resource Planning 5-1 AACSB: Analytic Blooms: Understand Difficulty: 1 Easy Learning Objective: 05-02 Determine the labor demand for workers in various job categories.

5-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 05-03 Summarize the advantages and disadvantages of ways to eliminate a labor surplus and avoid a labor shortage. Topic: The Process of Human Resource Planning 5-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 05-03 Summarize the advantages

5-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 05-03 Summarize the advantages and disadvantages of ways to eliminate a labor surplus and avoid a labor shortage. Topic: The Process of Human Resource Planning 5-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 05-03 Summarize the advantages

5-61 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 05-04 Describe recruitment policies organizations use to make job vacancies more attractive. Topic: Personnel Policies 5-61 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 05-04 Describe recruitment policies organizations use to make job vacancies more attractive. Topic: Personnel

6-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 06-02 Define ways to measure the success of a selection method. Topic: Selection Process 6-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 06-02 Define ways to measure the success of a selection method. Topic: Selection Process 6-21 AACSB:

6-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 06-04 Compare the common methods used for selecting human resources. Topic: Job Applications and Rsums 6-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 06-04 Compare the common methods used for selecting human resources. Topic: Job Applications and Rsums

6-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 06-05 Describe major types of employment tests. Topic: Employment Tests and Work Samples 6-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 06-05 Describe major types of employment tests. Topic: Employment Tests and Work Samples 6-61 AACSB: Analytic Blooms:

6-74 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 06-07 Explain how employers carry out the process of making a selection decision. Topic: Selection Decisions 6-74 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 06-07 Explain how employers carry out the process of making a selection decision. Topic:

7-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 07-01 Discuss how to link training programs to organizational needs. Topic: Training Linked to Organizational Needs 7-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 07-01 Discuss how to link training programs to organizational needs. Topic: Training Linked to

7-21 Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-02 Explain how to assess the need for training. Topic: Needs Assessment 7-21 Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-02 Explain how to assess the need for training. Topic: Needs Assessment 7-21 Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-02 Explain

7-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-05 Compare widely used training methods. Topic: Training Methods 7-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-05 Compare widely used training methods. Topic: Training Methods 7-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-05 Compare

7-73 Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-08 Describe training methods for employee orientation and diversity management. Topic: Applications of Training 7-73 Blooms: Understand Difficulty: 2 Medium Learning Objective: 07-08 Describe training methods for employee orientation and diversity management. Topic: Applications of Training 7-73 Blooms: Understand Difficulty: 2 Medium

8-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 08-02 Discuss the purposes of performance management systems. Topic: Purposes of Performance Management 8-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 08-02 Discuss the purposes of performance management systems. Topic: Purposes of Performance Management 8-1 AACSB: Analytic Blooms:

8-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 08-03 Define five criteria for measuring the effectiveness of a performance management system. Topic: Criteria for Effective Performance Management 8-21 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 08-03 Define five criteria for measuring the effectiveness of a performance

8-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 08-04 Compare the major methods for measuring performance. Topic: Methods for Measuring Performance 8-41 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 08-04 Compare the major methods for measuring performance. Topic: Methods for Measuring Performance 8-41 AACSB: Analytic Blooms:

8-61 AACSB: Reflective Thinking Blooms: Understand Difficulty: 2 Medium Learning Objective: 08-06 Define types of rating errors, and explain how to minimize them. Learning Objective: 08-07 Explain how to provide performance feedback effectively. Topic: Errors in Performance Management 8-61 AACSB: Reflective Thinking Blooms: Understand Difficulty: 2 Medium Learning Objective: 08-06

8-75 AACSB: Ethics Blooms: Understand Difficulty: 2 Medium Learning Objective: 08-09 Discuss legal and ethical issues that affect performance management. Topic: Legal and Ethical Issues in Performance Management 8-75 AACSB: Ethics Blooms: Understand Difficulty: 2 Medium Learning Objective: 08-09 Discuss legal and ethical issues that affect performance management. Topic: Legal

9-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 09-01 Discuss how development is related to training and careers. Topic: Training, Development, and Career Management 9-1 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 09-01 Discuss how development is related to training and careers. Topic: Training, Development, and

9-21 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 09-03 Describe how organizations use assessment of personality type, work behaviors, and job performance to plan employee development. Topic: Assessment 9-21 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 09-03 Describe how organizations use assessment of personality type, work

9-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 09-03 Describe how organizations use assessment of personality type, work behaviors, and job performance to plan employee development. Topic: Assessment 9-41 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 09-03 Describe how organizations use assessment of personality type, work

9-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 09-07 Identify the steps in the process of career management. Topic: Systems for Career Management 9-61 AACSB: Analytic Blooms: Remember Difficulty: 1 Easy Learning Objective: 09-07 Identify the steps in the process of career management. Topic: Systems for Career Management

9-75 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 09-08 Discuss how organizations are meeting the challenges of the "glass ceiling;" succession planning; and dysfunctional managers. Topic: Development-Related Challenges 9-75 AACSB: Analytic Blooms: Understand Difficulty: 2 Medium Learning Objective: 09-08 Discuss how organizations are meeting the challenges of the