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74. Which of the following should a supervisor do to discourage unions?
75. Which of the following terms refers to an alternative form of union membership in which
members receive discounts on insurance and credit cards rather than representation in collective
bargaining?
76. One of the alternatives to traditional organizing is to conduct _____—bringing public,
financial, or political pressure on employers during union organization and contract negotiation.
77. A card-check provision:
78. Which of the following statements is true of the decertification process?
79. According to Walton and McKersie, labor-management bargaining that focuses on dividing
an economic "pie" between two sides is referred to as:
80. According to Walton and McKersie, _____ bargaining looks for win-win solutions, or
outcomes in which both sides benefit.
81. A union denies wage concession in exchange for enhanced job security as in the past it
had made similar concessions but the management did not live up to the agreement. Which of the
following approaches to bargaining will best address this trust deficit?
82. The _____ is a neutral third party on which the common alternatives to strike rely on.
83. The least formal and most widely used conflict resolution procedure is:
84. Which of the following is true of using a fact finder for resolving conflicts?
85. In _____ arbitration, the arbitrator must choose either management's or the union's last
offer for each issue or for the contract as a whole.
86. Which of the following describes the type of arbitration that focuses on enforcing or
interpreting contract terms?
87. The process for resolving union-management conflicts over interpretation or violation of a
collective bargaining agreement is known as a _____.
