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34. In the principles of justice followed in systems of disciplining, explanation, consideration,
and empathy are features of _____.
35. People's perception of _____ is their judgment that fair methods were used to determine
the consequences an employee receives.
36. A perception of _____ is a judgment that the organization carried out its actions in a way
that took the employee's feelings into account.
37. Which of the following does an employer violate while terminating an employee for
refusing to do something illegal, unethical, or unsafe?
38. When conducting a workplace search, without probable cause, employers can act fairly
and minimize the likelihood of a lawsuit by:
39. If employers covered by the _____ do not inform the employees (and their union, if
applicable) of layoffs, they may have to provide back pay and fringe benefits and pay penalties as
well.
40. The Worker Adjustment Retraining and Notification Act requires that:
41. According to this principle of discipline, discipline should give clear warning and following
up with consistent, objective, immediate consequences. Identify the principle.
42. The hot-stove rule differs from a progressive discipline process in that with the hot-stove
rule:
43. The principles of justice suggest that organizations prepare for problems by establishing
a formal discipline process in which the consequences become more serious if the employee
repeats the offense. Identify this process.
44. This process seeks to prevent misbehavior and to correct, rather than merely punish
misbehavior. Identify the process.
45. Which of the following is a typical first response in the progressive discipline system?
46. A progressive discipline system:
47. Conducting personal business online during work hours is called:
48. Which of the following has the primary responsibility of creating a formal discipline
process for the workplace?
49. The _____ type of alternate dispute resolution works only to the degree that employees
trust management and managers who hear complaints listen and are able to act.
50. Peer review is an example of _____.
51. If peer review does not lead to a settlement, a neutral party from outside the organization
hears the case and tries to help the people in conflict arrive at a settlement. This process is
called:
52. Based on the expectation that two people in conflict should first try to arrive at a
settlement together, organizations have a policy of making managers available to hear
complaints. Typically, the first “open door” is that of the employee’s:
53. Adam, a neutral party outside of La Meares Inc., helped clarify issues between two
technical teams of the company. Though Adam’s solution had no binding power, both the teams
decided to accept his solution. This is an example of _____.
