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35. Which of the following primary variables in a person analysis can be affected by training?
36. Which of the following processes identifies the knowledge, skills, and behaviors that
training should emphasize?
37. Which of the following is a characteristic of task analysis?
38. _____ is a combination of employee characteristics and positive work environment that
permit training.
39. Employee readiness characteristics for training include basic learning skills, especially
_____, which includes being able to use written and spoken language, solve math problems, and
use logic to solve problems.
40. Readiness for training depends on two broad characteristics of the work environment:
situational constraints and _____.
41. _____ is the limit on training’s effectiveness that arises from the conditions within the
organization.
42. _____ refers to the ways an organization’s people encourage training.
43. Which of the following documents outlines the type of service needed, the type and
number of references needed, and the number of employees to be trained?
44. When using an outside expert, a complete _____ should indicate funding for the project
and the process by which the organization will determine its level of satisfaction.
45. Whether the training is done in-house or contracted out, the responsibility for
coordinating the overall training program is called _____.
46. Which of the following training methods is used for conveying facts or comparing
alternatives?
47. Compared to other training methods, the hands-on training methods is most effective
for:
48. Which of the following training methods uses techniques like lectures, workbooks, video
clips, podcasts, and Web sites?
49. Which of the following is true of audiovisual training?
50. Which of the following is true of computer-based training?
51. You manage a car dealership. Given the increasing complexity and variety of today’s
automobiles, it is impossible to train your mechanics on the details of every potential repair
problem. So you provide the mechanics a training program to familiarize them with the basics of
engine, emission, and other types of repair, and in case of a particular problem, seek expert
advice through an online computer application program. This learning approach is known as
a(n):
52. Which of the following is true of electronic performance support systems?
53. Which of the following is a work-study training method that teaches job skills through a
combination of on-the-job training and classroom training?
54. Which of the following is an example of an on-the-job training method?
55. Which of the following statements is true of apprenticeship?
