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1. Training refers to any planned effort by a firm to facilitate the learning of job-related
knowledge, skills, or behavior by employees.
2. The last step in the instructional design process involves choosing a training method.
3. Instructional design logically should begin with needs assessment.
4. Usually, needs assessment for training begins with a person analysis.
5. The task analysis phase of needs assessment includes determining employees’ readiness
for training.
6. Readiness for training is a combination of employee characteristics and positive work
environment that permit training.
7. Social support refers to the ways the organization’s people encourage training.
8. Effective training objectives include performance standards that are measurable.
9. Putting together a request for proposal is a quick process.
10. Presentation methods are preferred over hands-on training methods in helping trainees
to handle interpersonal issues.
11. The training technique most widely used in the workplace is behavior modeling.
12.
(p. 201)
Attending classes is a faster and more efficient method of learning new skills as
compared to EPSSs.
13. Apprenticeship programs can only be sponsored by the government.
14. For on-the-job training (OJT) programs to be effective, an organization should review OJT
practices at companies in similar industries.
15. Training programs use case studies to develop employees’ management skills.
16. Experiential programs are an example of presentation methods.
17. Coordination training trains the team in understanding and practicing each other’s skills
so that they are prepared to step in and take another member’s place.
18. Action learning uses challenging, structured outdoor activities, which include difficult
sports.
19. Along with physical elements, the training context should include emotional elements.
20. If a concept involves more than five items, the training program should deliver
information in shorter sessions or chunks.
21. The best stage to prepare for evaluating a training program is after the program has been
implemented.
22. The most accurate way to assess training effectiveness is to conduct pretests and
posttests and then train all the employees.
23. Orientation training is designed to prepare employees to perform their job effectively,
learn about the organization, and establish work relationships.
24. A risk of diversity training programs is that they may alienate minorities.
25. Interaction with persons from different cultures is known as cultural immersion.
6. An organization’s planned effort to help employees acquire job-related knowledge, skills,
abilities, and behaviors is known as:_____
27. _____ refers to a process of systematically developing training to meet specified needs.
28. The first step in the instructional design process is:
29. What is a learning management system?
30. Which of the following defines needs assessment in the context of training?
31. Needs assessment usually begins with _____.
32. Organizational analysis looks at training needs with respect to the:
33. Which of the following considers an organization’s strategy and the resources available
for training important before starting any training program?
34. Which of the following help a manager identify which employees need training?
