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Management Chapter 1 A management process is considered to be effective when
1. _____ can be defined as a set of activities directed at an organization’s resources, with the aim of achieving organizational goals in an efficient and effective manner. a. Economics b. Job de-skilling c. Management d. Self-dealing e. Divestment 2. […]
Management Chapter 1 Emphasizes the importance of working together in a cooperative
76. _____ suggests that organizational units (or subsystems) may often be more successful working together than working alone. a. Divestiture b. Operations management c. Synergy d. Entropy e. Soldiering 77. Emilio says, “Employees and situations are unique. Sometimes I get […]
Management Chapter 1 Which of the following statements is true of administrative
48. Which of the following statements is true of administrative management? a. It deals with the jobs of individual employees. b. It was first introduced by Frank and Lillian Gilbreth. c. It focuses solely on combating soldiering. d. It encompasses […]
Management Chapter 10 A major advantage of incentives relative to merit systems is that
b. They are used to provide individual performances with non monetary rewards. c. They are most likely to be used when performance can be subjectively assessed. d. They are focused at increasing a person’s base salary at the end of […]
Management Chapter 10 Aside from motivational strategies such as the content perspective
48. Jessica is required to follow a forty-hour work schedule from 9:00 in the morning and ends at 5:00 each day, every week. However, she has the freedom to take a day off by working two extra hours each day. […]
Management Chapter 10 When she receives recognition for a job well done
Multiple Choice 1. _____ is defined as the set of forces that cause people to behave in certain ways. a. Motivation b. Management c. Attribution d. Personality e. Contribution 2. _____, used to determine individual performance, can be challenging for […]
Management Chapter 11 Manager Tells Subordinate That Will Not
Multiple Choice 1. As a process, leadership can be defined as: a. the practice of empowering employees to participate in organizational decision making. b. the set of characteristics attributed to individuals who are perceived to be leaders. c. the use […]
Management Chapter 11 Martin Evans And Robert house is Direct Extension The
75. _____ behavior, identified by the path-goal theory, primarily involves being friendly and approachable, showing concern for subordinate welfare, and treating members as equals. a. Directive leader b. Task-oriented leader c. Achievement-oriented leader d. Participative leader e. Supportive leader ANSWER: […]
Management Chapter 11 What is best exemplified by Valencia’s behavior
c. Initiating structure d. Persuasion e. Assault 48. Carolyn, a manager, discusses and reasons with the Board of Directors of her company until they agree to let her try her new strategic plan for a trial period. Carolyn is using […]
Management Chapter 12 Data turns into information when it is organized
48. Data turns into information when it is organized and presented in a way that has _____. ANSWER: meaning RATIONALE: Information is data presented in a way or form that has meaning. POINTS: 1 DIFFICULTY: Easy REFERENCES: p. 364 LEARNING […]
Management Chapter 12 Raw figures and facts reflecting a single aspect
1. Raw figures and facts reflecting a single aspect of reality are referred to as: a. data. b. information. c. opinion. d. meaning. e. knowledge. 2. Which of the following is an integral characteristic of effective communication? a. The oral […]
Management Chapter 12 When Many People Tell Few Peopled When
83. Which of the following is an example of Artificial intelligence? a. Executive support system b. Expert system c. Decision support system d. Management information system e. Transaction-processing system ANSWER: b RATIONALE: Expert system is an example of Artificial intelligence […]
Management Chapter 13 A shift supervisor in a department store is a member
1. A shift supervisor in a department store is a member of a(n): a. interest group. b. problem-solving team c. virtual team. d. task group. e. functional group. 2. Which of the following is a characteristic of a functional group […]
Management Chapter 13 Informal Leaders Are Quite Powerful Because They
NOTES: Digital Story: Perform 46. _____ conflict results from a discrepancy between the role requirements and the individual’s personal values, attitudes, and needs. a. Interrole b. Intrarole c. Group–role d. Intrasender e. Person–role 47. When one gets conflicting information about […]
Management Chapter 13 Managers can draw on several different techniques to control
76. Acknowledging the existence of conflict but downplaying its importance is known as _____. a. confrontation b. compromise c. stimulation d. soldiering e. smoothing ANSWER: e RATIONALE: Smoothing is an inadvisable conflict-management technique where the manager minimizes conflict and tells […]
Management Chapter 14 Alexander, a professor at a state university, polls his students
d. formalized e. inflexible 78. International firms which use ____ strategic control require each organization unit around the world to frequently report the results of its performance to headquarters. a. decentralized b. organic c. screening d. centralized e. postaction ANSWER: […]
Management Chapter 14 Multinational Construction Firm Does Not Require
49. A(n) _____ compares different elements of a balance sheet or an income statement to one another. a. expense budget b. profit budget c. internal audit d. operations budget e. financial ratio ANSWER: e RATIONALE: Financial ratios compare different elements […]
Management Chapter 14 The report issued about a major packaging defect showed
1. The report issued about a major packaging defect showed a culture at an organization that did not listen when small safety issues were raised. Each issue by itself might not have caused the flaw. This example illustrates: a. the […]
Management Chapter 15 A company buys electronic components, assembles them into
1. A company buys electronic components, assembles them into PCs, and then ships them to customers. In this case the electronic components are _____ for the company. a. outputs b. products c. processes d. inputs e. services 2. The total […]
Management Chapter 15 At a stereo making factory, the employees stationed
77. _____ requires that firms document how they are using raw materials more efficiently, managing pollution, and reducing their impact on the environment. a. ISO 14000 b. ISO 9000:2000 c. Six Sigma d. Value-added analysis e. Statistical quality control 78. […]
Management Chapter 15 United States Bus prog Analytic Business Knowledge And
49. The purpose of an in-transit inventory is to: a. provide the materials needed to make the product. b. enable overall production to be divided into stages of manageable size. c. reduce the organization’s investment on storage space. d. provide […]
Management Chapter 2 Gives Preference Domestic Producers Through
a. Lobbying b. Influence peddling c. Whistle-blowing d. Source criticizing e. Reconnaissance 48. Which of the following is an advantage of licensing as an approach to internationalization? a. Lack of competition b. Extended profitability c. Lesser uncertainty d. Flexibility e. […]
Management Chapter 2 Story Engage 90 Written Statement What Values And
d. Trade agreements legislation e. “Ban maquiladoras” policy 76. Which of the following statements about the European Union is true? a. It dictates the internal organizational culture. b. It is a union of observer countries that monitor the open markets […]
Management Chapter 2 Which of the following is a part of an organization’s external
1. Which of the following is a part of an organization‘s external environment? a. Board of directors b. Physical work environment c. Inflation d. Organization’s culture e. Labor unions 2. In Asia, consumers have historically had an aversion to debt. […]
Management Chapter 3 During the decline stage of the product life cycle
e. sales rapidly decline. 48. During the maturity stage of the product life cycle,: a. most companies start hiring more employees. b. managers need to focus their efforts on “getting product the out the door” without sacrificing quality. c. the […]
Management Chapter 3 During The Growth Stage The Product
1. An organization’s _____ is a statement of its fundamental, unique purpose that sets a business apart from other firms of its type and identifies the scope of the business’s operations in product and market terms. a. mission b. statement […]
Management Chapter 3 Which of the following statements is true about a tactical
76. In contrast to strategic plans, tactical plans must: a. specify resources and time frames. b. be developed independently of the internal business environment. c. be developed independently of the external business environment. d. be more general and broadly based. […]
Management Chapter 4 However Eric Continues to Use The Same Process
47. According to the administrative model, decision makers: a. use incomplete and imperfect information. b. are never constrained by bounded rationality. c. tend to avoid satisficing when making decisions. d. are not limited by their values and unconscious reflexes while […]
Management Chapter 4 Macy Computers Inc. faced a major software error that brought
c. inactive group d. unconventional group e. unstructured group 75. Macy Computers Inc. faced a major software error that brought all work in the company to a standstill. Roger, the CEO, arranged for a panel of well-known engineers in the […]
Management Chapter 4 The process of choosing one alternative from among
1. The process of choosing one alternative from among a set of alternatives is called _____. a. rational ignorance b. altruism c. bounded rationality d. decision making e. groupthink 2. Which of the following statements is true about the decision-making […]
Management Chapter 5 Identify Accurate Comparison Between Small Businesses
1. Jason has started a restaurant of his own. He makes all the major operational decisions and is completely liable for the profits and losses the restaurant makes. Jason is most likely to be a(n): a. SCORE volunteer. b. first-line […]
Management Chapter 5 The Investors Did Not Lend Money But
b. Small businesses can compete better on the basis of economies of scale than large businesses. c. Small businesses perform better than large businesses in manufacturing industries. d. Small businesses dominate high-investment industries more than large businesses. e. Large businesses […]
Management Chapter 5 Which of the following statements is true about a franchise
76. Which of the following statements is true about a franchise agreement? a. The franchisee is free to modify the franchisor’s products. b. The franchisee can consult the franchiser for managerial and financial help. c. The franchisee and not the […]
Management Chapter 6 As an organization passes from one stage of the organizational
76. _____ is a period of stability in an organizational lifecycle, eventually evolving into decline. a. Maturity b. Birth c. Youth d. Midlife e. Synergy ANSWER: a RATIONALE: In an organizational lifecycle, maturity is a period of stability, perhaps eventually […]
Management Chapter 6 One of the benefits of job specialization is that
1. _____ is the degree to which the overall task of the organization is broken down and divided into smaller component parts. a. Job specialization b. Job enrichment c. Job rotation d. Job enlargement e. Task identity 2. One of […]
Management Chapter 6 Organizations Using Continuous process Technologies Tend The Most
48. At Libra Motors Inc. operations managers give availability information to the dealerships department. When the dealerships department has a specific order, it is sent to the operations department. Which of the following concepts is illustrated in the scenario? a. […]
Management Chapter 7 Recently adopted a new enterprise resource planning
47. Robin Plastics Inc. recently set up a new strategic business unit. The company made changes in the area of _____. a. technology and operations b. social structure c. people d. task environment e. organization structure and design ANSWER: e […]
Management Chapter 7 The first stage of the organizational innovation process
NOTES: Digital Story: Engage 74. The first stage of the organizational innovation process is _____ of creative ideas. a. growth b. maturity c. launch d. development e. application 75. _____ is the managed effort of an organization to develop new […]
Management Chapter 7 Which Step The Comprehensive Approach Change Illustrated
1. Substantive modification to some part of an organization is known as _____. a. organization synergy b. organization maturity c. organization implementation d. organization change e. organization entropy 2. _____ is an example of an external force that affects an […]
Management Chapter 8 Effective method to use for training employees about ethical
47. _____ is an effective method to use for training employees about ethical dilemmas and ethical decision making. a. Job specialization b. Case discussion groups c. On-the-job training d. The lecture method e. Programmed instruction ANSWER: b RATIONALE: When the […]
Management Chapter 8 Forecasting Supply d Comparing Future Demand And Internal
1. The set of activities directed at attracting, developing, and maintaining an effective workforce is called _____. a. operations management b. organization development c. relationship management d. enterprise feedback management e. human resource management 2. _____ reflects an organization’s investment […]
Management Chapter 8 Which of the following statements is true in the context
b. is most likely to have low productivity. c. is least likely to have conflicts. d. is least likely to require communication. e. is most likely to have a competitive advantage. 76. Which of the following statements is true in […]
Management Chapter 9 Anne Trying Resolve The Issues With Her
b. verification c. insight d. incubation e. cognitive dissonance 49. _____ is a pattern of action by the members of an organization that directly or indirectly influences organizational effectiveness. a. Workplace behavior b. Psychological contract c. Person-job fit d. Cognitive […]
Management Chapter 9 Eleanor Scientist Medivac Inc Develops Prototype
Multiple Choice 1. Annika is excited about her new job. She thinks it will be exciting, fulfilling, rewarding, and allow her the standard of living she is looking for. She has made a(n) _____ with her new employer. a. inducement […]
Management Chapter 9 The process of categorizing or labeling people on the basis
75. The extent to which the contributions made by an individual match the inducements offered by an organization is called as _____. a. individual difference b. organizational inducement c. employee contribution d. person-job fit e. psychological contract ANSWER: d RATIONALE: […]