75. The extent to which the contributions made by an individual match the inducements offered by an organization is
called as _____.
a.
individual difference
b.
organizational inducement
c.
employee contribution
d.
person-job fit
e.
psychological contract
Easy
p. 263
MGMT.GRIF.16. 9-1 – LO: 9-1
United States – AK – DISC: Individual Dynamics
Understanding Individuals in Organizations
Bloom’s: Knowledge
Digital Story: Engage
76. Personal attributes that vary from one person to another are called _____.
a.
individual differences
b.
organizational inducements
c.
employee contributions
d.
stressors
e.
psychological contracts
a
Personal attributes that vary from one person to another are called individual differences.
Easy
p. 264
MGMT.GRIF.16. 9-1 – LO: 9-1
United States – AK – DISC: Individual Dynamics
Understanding Individuals in Organizations
Bloom’s: Knowledge
Easy
p. 267
MGMT.GRIF.16. 9-2 – LO: 9-2
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Personality and Individual Behavior
Bloom’s: Knowledge
Digital Story: Engage
77. An organization is said to achieve a perfect person-job fit if:
a.
it can meet the person’s needs irrespective of his ability to contribute to it.
b.
it can measure the performance dimensions of an employee.
c.
it can create a psychological contract with a prospecting individual.
d.
it can make approximations of employee skill levels and improve them.
e.
it can take advantage of the person’s abilities and exactly fulfill his needs.
e
Moderate
p. 263
MGMT.GRIF.16. 9-1 – LO: 9-1
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Understanding Individuals in Organizations
Bloom’s: Comprehension
Digital Story: Connect
78. A change is initiated in the psychological contract between an employee and an organization if:
a.
the employee is satisfied with his performance.
b.
the organization achieves a perfect person-job fit.
c.
the organization sees an imbalance.
d.
the employee perceives it to be fair.
e.
the organization perceive it to be equitable.
e
Moderate
p. 263
MGMT.GRIF.16. 9-1 – LO: 9-1
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Understanding Individuals in Organizations
Bloom’s: Comprehension
Digital Story: Connect
79. _____ is the process of categorizing or labeling people on the basis of a single attribute.
a.
Cognitive dissonance
b.
Stereotyping
c.
Machiavellianism
d.
Inducement
e.
Negative emotionality
Digital Story: Engage
80. Which of the following is a basic perceptual process?
a.
Cognitive dissonance
b.
Inducement
c.
Machiavellianism
d.
Stereotyping
e.
Negative emotionality
Two of the most basic perceptual processes are selective perception and stereotyping.
Easy
p. 272
MGMT.GRIF.16. 9-4 – LO: 9-4
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Perception and Individual Behavior
Bloom’s: Knowledge
Digital Story: Engage
81. Gerald assumes the Lucy is a poor performer and never takes her work seriously, based on his previous experiences.
In spite of exhibiting better performances in other projects, he refuses to work with her based on his assumptions. Gerald’s
behavior is an example of _____.
a.
selective perception
b.
positive affectivity
c.
organizational citizenship
d.
external locus of control
e.
negative emotionality
a
Challenging
p. 272
MGMT.GRIF.16. 9-4 – LO: 9-4
attribute.
Easy
p. 272
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Perception and Individual Behavior
Bloom’s: Knowledge
Digital Story: Engage
82. _____ is an individual’s power to think intelligently and to analyze situations and data effectively.
a.
Selective perception
b.
Positive affectivity
c.
Cognitive ability
d.
Creativity
e.
Attribution
c
Easy
p. 280
MGMT.GRIF.16. 9-6 – LO: 9-6
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Creativity in Organizations
Bloom’s: Knowledge
Digital Story: Engage
83. _____ is a spontaneous breakthrough that occurs after the preparation and incubation phases of the creative process.
a.
Burnout
b.
Insight
c.
Verification
d.
Perception
e.
Attribution
Moderate
p. 281
MGMT.GRIF.16. 9-6 – LO: 9-6
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Creativity in Organizations
Bloom’s: Knowledge
84. _____ are work-related behaviors that can be derived from the psychological contract.
a.
Performance behaviors
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Perception and Individual Behavior
Bloom’s: Application
Digital Story: Perform
b.
Withdrawal behaviors
c.
Dysfunctional behaviors
d.
Personal behaviors
e.
Creative behaviors
85. Which of the following is a dysfunctional behavior?
a.
Absenteeism
b.
Organizational commitment
c.
Organizational citizenship
d.
Conscientiousness
e.
Creative behavior
a
Two of the more common dysfunctional behaviors are absenteeism and turnover.
Easy
p. 283
MGMT.GRIF.16. 9-7 – LO: 9-7
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Types of Workplace Behavior
Bloom’s: Knowledge
Digital Story: Engage
Completion
86. A(n) _____ is the overall set of expectations held by an individual with respect to what he or she will contribute to the
organization and what the organization will provide in return.
psychological contract
Easy
p. 262
a
Easy
p. 282
MGMT.GRIF.16. 9-7 – LO: 9-7
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Types of Workplace Behavior
Bloom’s: Knowledge
Digital Story: Engage
87. _____ refers to a person’s ability to manage multiple tasks and to consistently meet deadlines.
88. Dale has a(n) _____ locus of control because he believes that he has earned everything by himself.
89. _____ is the extent to which a person believes that power and status differences are appropriate within hierarchical
social systems like organizations.
90. Susan places an order for printer ink cartridges from an office supply firm. A majority of the cartridges were found to
be defective. In spite of repeated queries to the supply firm, Susan had to deal with poor customer service. The experience
led Susan in believing that the firm is not a reliable supplier. This reflects the _____ component of her attitude about the
supply firm.
91. Simon thinks all Asians are smart. This process of categorizing people is an example of _____.
92. A strong stimulus that induces stress is classified as a(n) _____.
93. _____ is the process of observing behavior and attributing causes to it.
Attribution
Attribution is the process of observing behavior and attributing causes to it.
Easy
MGMT.GRIF.16. 9-4 – LO: 9-4
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Perception and Individual Behavior
Bloom’s: Application
DIgital Story: Engage
94. The ability of an individual to generate new ideas or to conceive of new perspectives on existing ideas is called _____.
creativity
Easy
MGMT.GRIF.16. 9-6 – LO: 9-6
United States – BUSPROG: Analytic
Creativity in Organizations
Bloom’s: Knowledge
Digital Story: Engage
95. When an individual does not show up for work it is called _____.
absenteeism
Absenteeism occurs when an individual does not show up for work.
Easy
MGMT.GRIF.16. 9-7 – LO: 9-7
United States – BUSPROG: Analytic
United States – AK – DISC: Individual Dynamics
Types of Workplace Behavior
Bloom’s: Knowledge
Digital Story: Engage
Matching
Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
Digital story: Engage
a.
Stress cycle
b.
A general feeling of exhaustion
c.
Smoking and drug use
d.
Lower productivity
e.
Task demands and role demands
DIFFICULTY:
Easy
REFERENCES:
p. 273–276
LEARNING OBJECTIVES:
MGMT.GRIF.16. 9-5 – LO: 9-5
NATIONAL STANDARDS:
United States – BUSPROG: Analytic
STATE STANDARDS:
United States – AK – DISC: Individual Dynamics
TOPICS:
Stress and Individual Behavior
KEYWORDS:
Bloom’s: Comprehension
NOTES:
Digital Story: Connect
96. General Adaptation Syndrome
97. Operational consequences of stress
ANSWER:
POINTS:
98. Behavioral consequences of stress
ANSWER:
c
99. Burnout
ANSWER:
POINTS:
Match the following numbered items with the most correct response letter.
A response may be used once, more than once, or not at all.
a.
Openness
b.
Conscientiousness
c.
Machiavellianism
d.
Extraversion
e.
Agreeableness
f.
Locus of Control
g.
Self-efficacy
DIFFICULTY:
Easy
REFERENCES:
p. 265–268
LEARNING OBJECTIVES:
MGMT.GRIF.16. 9-2 – LO: 9-2
NATIONAL STANDARDS:
United States – BUSPROG: Analytic
STATE STANDARDS:
United States – AK – DISC: Individual Dynamics
TOPICS:
Personality and Individual Behavior
KEYWORDS:
Bloom’s: Comprehension
ANSWER:
a
POINTS:
100. “Change is fun,” says Elyssa, who is receptive to new ideas
101. Richard’s favorite activity is meeting new people
102. Lance achieves power by controlling and manipulating others
103. Danielle is supremely self-confident and has a “can do” attitude for any task
104. What is emotional intelligence? Describe the various dimensions associated with it.
105. Explain the process of selective perception with an example.
106. Differentiate between Type A and Type B personalities.