48. At Libra Motors Inc. operations managers give availability information to the dealerships department. When the
dealerships department has a specific order, it is sent to the operations department. Which of the following concepts is
illustrated in the scenario?
a.
Sequential interdependence
b.
Product departmentalization
c.
Pooled interdependence
d.
Reciprocal interdependence
e.
One-way interdependence
Reciprocal interdependence exists when activities flow both ways between units.
Moderate
p. 171
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49. At Synergy School, Math, English, Science and Social Studies departments operate separately. Student test scores in
each area are gathered to evaluate the effectiveness of the school. What level of interdependence does this represent?
a.
Pooled interdependence
b.
Complex interdependence
c.
Reciprocal interdependence
d.
Sequential interdependence
e.
Absolute interdependence
a
organizational level.
Moderate
p. 171
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50. Cuisine Royale is a restaurant chain that has many outlets. Each outlet has a separate budget and a set of staff. To
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determine the success of the entire chain, the profits made by all the outlets are put together. Which of the following
concepts is illustrated in the scenario?
a.
Pooled interdependence
b.
Reciprocal interdependence
c.
Job rotation
d.
Sequential interdependence
e.
Specialization
51. Sequential interdependence:
a.
typically involves no interaction among departments.
b.
generally involves one–way interdependence.
c.
is the most complex form of interdependence.
d.
is a level of interdependence in which the performance of one department is not affected by the performance
of other departments.
e.
represents the lowest level of interdependence.
Moderate
p. 171
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52. A(n) _____ is a model of organization design based on a legitimate and formal system of authority.
a.
b.
c.
d.
e.
a
Challenging
p. 171
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53. Which of the following is one of the characteristics of Weber’s bureaucracy?
a.
Distinct division of labor
b.
Close personal relationships between supervisors and subordinates
c.
Absence of rules and regulations
d.
Maximum level of decentralization
e.
Presence of cross-departmental teams
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54. Which of the following is a characteristic of Weber’s bureaucracy?
a.
Promotions based on technical expertise
b.
Absence of rules and regulations
c.
Arbitrary dismissals
d.
Random work assignment
e.
A high level of decentralization
p. 173
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p. 172
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55. According to Weber, in a bureaucracy:
a.
there should not be any arbitrary dismissals.
b.
there should be no rules and regulations.
c.
promotions should not be given based on technical expertise.
d.
there should not be a social distance between supervisors and subordinates.
e.
there should be a chain of command.
a
Moderate
p. 173
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56. _____ encompasses the conversion processes used to transform inputs (such as materials or information) into outputs
(such as products or services).
a.
Deskilling
b.
Entropy
c.
Synergy
d.
Technology
e.
Divestiture
Easy
p. 174
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57. Durban Cafe takes one order at a time and customizes the coffee as per the customer’s requirement . The cafe uses
_____ technology.
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a.
small-batch
b.
mass-production
c.
continuous-process
d.
standardized process
e.
large-batch
58. Jeanne owns a boutique in Paris and is best known for the formal suits that she stitches for working women. She
makes customized suits for each of her customers, keeping their age, body type, and their appearance in mind. Which of
the following technologies is Jeanne using in her boutique?
a.
Standardized-process technology
b.
Large-batch technology
c.
Continuous-process technology
d.
Small-batch technology
e.
Mass-production technology
Moderate
p. 175
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59. Alpha Electronics assembles different parts to make standardized laptops. Alpha Electronics uses _____ technology.
a.
job rotation
b.
mass-production
c.
unit
d.
continuous-process
e.
small-batch
a
Moderate
p. 175
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60. In _____ technology, raw materials are transformed to a finished product by a series of machine transformations in
such a way that the composition of the materials themselves is changed.
a.
product-customization
b.
large-batch
c.
mass-production
d.
continuous-process
e.
small-batch
Easy
p. 175
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61. In organizations using _____, the product is manufactured in assembly-line fashion by combining component parts
into another part or finished product.
a.
job rotation technology
b.
large-batch technology
c.
unit technology
d.
continuous-process technology
e.
small-batch technology
Easy
Moderate
p. 175
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62. According to Woodward, which of the following is true about the relationship between organization design and core
technology?
a.
Organizations using mass production technology tend to have the least level of specialization.
b.
Organizations using continuous-process technologies tend to be the most bureaucratic.
c.
Organizations with large-batch technologies tend to be more bureaucratic.
d.
Continuous-process technology is the least complex of all other technologies.
e.
Organizations using unit or small-batch technology are the most bureaucratic.
p. 175
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63. According to Woodward’s findings related to technology and organization design:
a.
successful continuous-process organizations tended to have more bureaucracy.
b.
unit-batch organizations had the highest level of specialization.
c.
mass-production organizations tended to be the least bureaucratic.
d.
unit-batch organizations tended to be the most bureaucratic.
e.
mass-production organizations had a higher level of specialization.
a higher level of specialization.
p. 175
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p. 175
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64. A finding of Woodward’s study about forms of technology was that:
a.
mass-production organizations tended to have the lowest level of specialization.
b.
small-batch organizations tended to have minimal bureaucracy.
c.
mass-production organizations tended to be the least bureaucratic.
d.
continuous-process technology was the simplest of all forms of technology.
e.
continuous-process organizations tended to be the most bureaucratic.
Moderate
p. 175
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65. Gemini Motors has an assembly-line structure. Workers combine separate parts into standardized finished motorbikes.
Gemini Motors is most likely to be using _____ technology.
a.
small-batch
b.
mass-production
c.
continuous-process
d.
unit
e.
job enrichment
combining component parts into another part or finished product.
Challenging
p. 175
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66. A(n) _____ organization is similar to the bureaucratic model.
a.
mechanistic
b.
organic
c.
continuous process
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d.
large-batch
e.
unit
67. Mechanistic organizations:
a.
have the least level of specialization.
b.
are least likely to have rules and regulations.
c.
are most frequently found in stable environments.
d.
are least likely to be bureaucratic.
e.
are the most decentralized.
c
Moderate
p. 175
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68. Which of the following statements is true about mechanistic organizations?
a.
They have a very flexible and informal structure.
b.
They have the lowest level of job specialization.
c.
They are highly decentralized.
d.
They are most frequently found in unpredictable and unstable environments.
e.
They structure their activities in predictable ways.
e
Moderate
a
A mechanistic organization is similar to the bureaucratic model.
Easy
p. 175
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69. A mechanistic organization is most likely to:
a.
have the least level of job specialization.
b.
have a flexible structure.
c.
have centralized authority.
d.
have an informal organizational design.
e.
operate in an unstable environment.
p. 175
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70. Which of the following statements is true about organic organizations?
a.
They are similar to bureaucracies.
b.
They are formal and rigid.
c.
They have centralized authority.
d.
They operate in unstable environments.
e.
They have an inflexible organizational design.
p. 175
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p. 175
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71. Which of the following statements is true about an organic organization?
a.
It has a flexible and informal organizational design.
b.
It is most likely to be operating in a very stable and predictable environment.
c.
It has a structure that is similar to a bureaucracy.
d.
It is most likely to have centralized authority.
e.
It has higher levels of job specialization than a mechanistic organization.
a
Moderate
p. 175
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72. _____ is the extent to which an organization is broken down into subunits.
a.
Entropy
b.
Differentiation
c.
Integration
d.
Synergy
e.
Divestiture
Easy
p. 176
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73. _____ is the degree to which the various subunits must work together in a coordinated fashion.
a.
Integration
b.
Differentiation
c.
Departmentalization
Digital Story: Connect
d.
Specialization
e.
Entropy
74. Organizational size is defined as:
a.
the total number of investors and stockholders in an organization.
b.
the total number of departments in an organization.
c.
the total number of full-time or full-time–equivalent employees in an organization.
d.
the total number of customers of an organization.
e.
the total number of middle and first-line managers in an organization.
c
Easy
p. 176
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75. The _____ of an organizational life cycle is characterized by growth and the expansion of organizational resources.
a.
youth
b.
birth
c.
senescence
d.
decline
e.
divestiture
expansion of organizational resources.
Easy
a
facilities, they may need little integration.
Easy
p. 176
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