d.
Trade agreements legislation
e.
“Ban maquiladoras” policy
76. Which of the following statements about the European Union is true?
a.
It dictates the internal organizational culture.
b.
It is a union of observer countries that monitor the open markets to ensure that WTO rules are followed.
c.
It is the strategic alliance between a European company and an American company.
d.
It a form of labor union across Europe.
e.
It is an economic community.
the European Union.
MGMT.GRIF.16. 2-3 – LO: 2-3
United States – BUSPROG – Analytic – Business knowledge and analytic skills
United States – AK – DISC: Environmental Influence
The International Environment of Management
Bloom’s: Comprehension
Digital Story: Connect
77. Which of the following is an agreement among the United States, Canada, and Mexico to promote trade with one
another?
a.
North American Free Trade Agreement
b.
North Atlantic Treaty Organization
c.
General Agreement on Tariffs and Trade
d.
Transatlantic Free Trade Agreement
e.
World Trade Organization
States, Canada, and Mexico to promote trade with one another.
p. 54
MGMT.GRIF.16. 2-3 – LO: 2-3
United States – BUSPROG – Analytic – Business knowledge and analytic skills
United States – AK – DISC: Environmental Influence
The International Environment of Management
Bloom’s: Knowledge
Digital Story: Engage
78. An international _____ is a set of countries that agree to markedly reduce or eliminate trade barriers among member
nations.
a.
commonwealth
b.
trade bloc
c.
economic community
d.
customs union
e.
free trade area
c
Easy
p. 55
MGMT.GRIF.16. 2-3 – LO: 2-3
United States – BUSPROG: Analytic
The International Environment of Management
Bloom’s: Knowledge
Digital Story: Engage
79. Which of the following determines an organization’s culture?
a.
b.
c.
d.
e.
Moderate
p. 56
United States – BUSPROG: Diversity
United States – AK – DISC: Group Dynamics
The Organization’s Culture
Easy
p.55
MGMT.GRIF.16. 2-3 – LO: 2-3
United States – BUSPROG – Analytic – Business knowledge and analytic skills
United States – AK – DISC: Environmental Influence
The International Environment of Management
Bloom’s: Knowledge
Digital Story: Engage
80. Unicorn designs Inc., a software company, requires its employees to wear a specific color every day of the week. The
colors for the weekdays are presently orange, red, green, yellow, and blue, respectively. The colors are changed from time
to time and the employees are informed about it. The colors should be visible and could be on anything, like scarves, bags,
ties, or socks. According to the management, the color coding system makes the company a vibrant and fun place to work.
This decision of the management affects the _____.
a.
company’s economic dimension
b.
task environment
c.
technological dimension
d.
organizational culture
e.
political–legal atmosphere
p. 56
MGMT.GRIF.16. 2-4 – LO: 2-4
United States – BUSPROG: Diversity
United States – AK – DISC: Group Dynamics
Bloom’s: Application
Digital Story: Perform
81. The _____ is a trade agreement intended to promote international trade by reducing trade barriers and making it easier
for all nations to compete in international markets.
a.
Agreement on the Application of Sanitary and Phytosanitary Measures (SPS)
b.
Agreement on Trade Related Aspects of Intellectual Property Rights (TRIPS)
c.
North American Free Trade Agreement (NAFTA)
d.
General Agreement on Tariffs and Trade (GATT)
e.
Agreement on Technical Barriers to Trade (TBT)
p. 56
MGMT.GRIF.16. 2-3 – LO: 2-3
United States – BUSPROG – Analytic – Business knowledge and analytic skills
United States – AK – DISC: Environmental Influence
The International Environment of Management
Bloom’s: Knowledge
Digital Story: Engage
Bloom’s: Comprehension
Digital Story: Connect
82. The _____ replaced the General Agreement on Tariffs and Trade (GATT) and absorbed its mission in 1995.
a.
European Union (EU)
b.
International Trade Centre (ITC)
c.
World Trade Organization (WTO)
d.
United Nations Conference on Trade and Development (UNCTAD)
e.
Global System of Trade Preferences among Developing Countries (GSTP)
83. _____ is the set of values, beliefs, behaviors, customs, and attitudes that helps the organization’s members understand
what it stands for, how it does things, and what it considers important.
a.
Workplace diversity
b.
Working class culture
c.
Organizational culture
d.
Ethnography
e.
Business diversity
c
Easy
p. 56
MGMT.GRIF.16. 2-4 – LO: 2-4
United States – BUSPROG: Analytic
United States – AK – DISC: Environmental Influence
Bloom’s: Knowledge
Digital Story: Engage
84. Which of the following is true of the World Trade Organization (WTO)?
a.
The WTO establishes impartial procedures for resolving trade disputes among its members.
b.
The WTO requires members to limit their markets in international trade.
c.
The WTO replaced the GATT and dismissed its mission.
d.
The WTO focuses too narrowly on human rights and the environment.
e.
The WTO promotes trade flows by encouraging nations to adopt preferential and flexible trade policies.
replaced the GATT and absorbed its mission.
Easy
p. 56
MGMT.GRIF.16. 2-3 – LO: 2-3
United States – BUSPROG: Analytic
United States – AK – DISC: Environmental Influence
The International Environment of Managemen
Bloom’s: Knowledge
Digital Story: Engage
85. Which of the following is true of organizational culture?
a.
Managers are advised to maintain an organization’s culture even if it has become dysfunctional.
b.
Corporate success and shared experiences have limited effect on organizational culture.
c.
Organizational culture is always consistent throughout each of the divisions of an organization.
d.
An organization’s culture is not necessarily be affected by the growth of rival factions within the organization.
e.
Organizational culture can be maintained by rewarding people whose behaviors are consistent with the
existing culture.
Difficulty: Moderate
p. 57
MGMT.GRIF.16. 2-4 – LO: 2-4
United States – BUSPROG: Diversity
United States – AK – DISC: Group Dynamics
Bloom’s: Comprehension
Digital Story: Connect
86. The _____ of the general environment is made up of the methods available for converting resources into products or
services.
technological dimension
Difficulty: Easy
MGMT.GRIF.16. 2-1 – LO: 2-1
United States – BUSPROG – Analytic – Business knowledge and analytic skills
United States – AK – DISC: Environmental Influence
p. 56
MGMT.GRIF.16. 2-3 – LO: 2-3
United States – BUSPROG: Analytic
United States – AK – DISC: Environmental Influence
The International Environment of Management
Bloom’s: Comprehension
Digital Story: Connect
87. An organization’s _____ are other organizations that compete with it for resources.
p. 39
88. The term _____ refers to behavior that conforms to generally accepted social norms.
p. 43
89. Standards of behavior that guide individual managers in their work are called _____.
p. 43
90. A written statement of what values and ethical standards guide a firm’s actions is known as its _____.
91. _____ is an organization’s set of social obligations to protect and enhance the social context in which it operates.
92. An employee who discloses illegal or unethical conduct by others within the organization is called a(n) _____.
94. _____ occurs when a firm headquartered in one country builds or purchases operating facilities or subsidiaries in a
foreign country.
95. _____ is the set of values, beliefs, behaviors, customs, and attitudes that helps the organization’s members understand
what it stands for, how it does things, and what it considers important.
96. Define the internal environment of an organization, and describe its four major elements.
97. Define whistle-blowing and briefly describe the problems that employees who elect to be whistle-blowers may
encounter.
98. What is organizational culture? Discuss the importance, determinants, and management of organization culture.
p. 56–58
MGMT.GRIF.16. 2-4 – LO: 2-4
United States – BUSPROG: Diversity
United States – AK – DISC: Group Dynamics
Bloom’s: Comprehension
Digital Story: Connect
Match the following numbered items with the most accurate response letter.
A response may be used once, more than once, or not at all.
a.
General environment
b.
Internal environment
c.
Task environment
The Ethical and Social Environment of Management
Bloom’s: Comprehension
Digital Story: Connect
DIFFICULTY:
Easy
REFERENCES:
p. 38
p. 39
p. 41
p. 42
LEARNING OBJECTIVES:
MGMT.GRIF.16. 2-1 – LO: 2-1
NATIONAL STANDARDS:
United States – BUSPROG – Analytic – Business knowledge and analytic skills
STATE STANDARDS:
United States – AK – DISC: Environmental Influence
TOPICS:
The Organization’s Environments
KEYWORDS:
Bloom’s: Knowledge
NOTES:
Digital Story: Engage
99. Owners
100. Political-legal trends
ANSWER:
a
POINTS:
101. Competitors
ANSWER:
c
POINTS:
102. Employees
ANSWER:
POINTS:
103. Customers
ANSWER:
c
POINTS:
Match the following numbered items with the most accurate response letter, regarding the advantages of approaches to
internationalization.
A response may be used once, more than once, or not at all.
a.
Importing or exporting
b.
Licensing
c.
Strategic alliances
d.
Direct Investment
DIFFICULTY:
Easy
REFERENCES:
p. 52
LEARNING OBJECTIVES:
MGMT.GRIF.16. 2-3 – LO: 2-3
NATIONAL STANDARDS:
United States – BUSPROG: Analytic
STATE STANDARDS:
United States – AK – DISC: Environmental Influence
TOPICS:
The International Environment of Management
KEYWORDS:
Bloom’s: Knowledge
NOTES:
Digital Story: Engage
ANSWER:
POINTS:
104. Existing infrastructure
105. Extended profitability
106. Quick market entry
107. Small cash outlay