Archives: Quiz
978-0078112829 Test Bank Chapter 1
Copyright © 2014 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. 1 Chapter 1 The Dynamics of People and Organizations True/False Questions 1. Organizational behavior avoids matters relating to interpersonal relationships […]
978-0078096600 Test Bank Chapter 12S
Chapter 12 CD Supplement – The Inverse Transformation Method for Generating Random Observations True / False Questions 1. The inverse transformation method can be used to generate random observations from a probability distribution. TRUE 2. Excel’s RAND() function is designed […]
978-0078096600 Test Bank Chapter 11S
Chapter 11 CD Supplement – Additional Queueing Models True / False Questions 1. Given the same utilization factor, waiting time in the queue will be less for a finite queue than the corresponding value for the M/M/s model. TRUE 2. […]
978-0078096600 Test Bank Chapter 9S
Chapter 09 CD Supplement – Decision Analysis True / False Questions 1. The maximax approach is an optimistic strategy. TRUE 2. An example of maximax decision making is a person buying lottery tickets in hopes of a very big payoff. […]
978-0078096600 Test Bank Chapter 19
Chapter 19 CD – Inventory Management with Uncertain Demand True / False Questions 1. One consequence of uncertain demand is the risk of incurring shortages. TRUE 2. The objective of inventory management is to maximize customer service levels. FALSE 3. […]
978-0078096600 Test Bank Chapter 18
Chapter 18 CD – Inventory Management with Known Demand True / False Questions 1. Administrative costs provide a strong incentive to place larger orders. TRUE 2. Setup costs can occur through purchasing or manufacturing products. TRUE 3. The objective of […]
978-0078096600 Test Bank Chapter 17
Chapter 17 CD – Goal Programming 17-1 True / False Questions 1. Goal programming provides a way to identify the most important goal and achieve it. 2. Goal programming provides a way of striving toward several objectives simultaneously. TRUE 3. […]
978-0078096600 Test Bank Chapter 16 Part 2
Chapter 16 CD – PERT/CPM Models for Project Management 16–12 61. The critical path for the network shown is: 62. The slack for path A-D-H-I is: A. 0. B. 3. C. 4. D. 7. E. 8. Given this network: A. […]
978-0078096600 Test Bank Chapter 16 Part 1
Chapter 16 CD – PERT/CPM Models for Project Management True / False Questions 1. Projects involve routine activities that are performed repeatedly. FALSE 2. Project managers must often function in an environment that is beset with uncertainties. TRUE 3. Although […]
978-0078096600 Test Bank Chapter 15
Chapter 15 CD – Transportation and Assignment Problems 15-1 1. Transportation problems are concerned with distributing commodities from sources to destinations in such a way as to minimize the total distribution cost. TRUE 2. Transportation problems always involve shipping goods […]
978-0078096600 Test Bank Chapter 14
Chapter 14 CD – Solution Concepts for Linear Programming True / False Questions 1. The simplex method can only solve problems with up to 100 functional constraints. FALSE 2. The simplex method is an algorithm that can be used for […]
978-0078096600 Test Bank Chapter 13
Chapter 13 – Computer Simulation with Crystal Ball 13-1 True / False Questions 1. A forecast cell refers to a random input cell. 2. The number of trials is one of the options to be set in the Run Preferences […]
978-0078096600 Test Bank Chapter 12
Chapter 12 – Computer Simulation: Basic Concepts True / False Questions 1. Managers can use simulation to obtain optimal answers for a wide range of problems. FALSE 2. Computers can simulate years of operation in seconds. TRUE 3. Simulation is […]
978-0078096600 Test Bank Chapter 11
Chapter 11 – Queueing Models True / False Questions 1. The goal of queuing analysis is to minimize customer waiting lines. FALSE 2. Queueing models enable finding an appropriate balance between the cost of service and the amount of waiting. […]
978-0078096600 Test Bank Chapter 10
Chapter 10 – Forecasting 10-1 True / False Questions 1. Forecasts are rarely perfect. 2. Once accepted by managers, forecasts should not be overridden. FALSE 3. Statistical models to forecast economic trends are called econometric models. TRUE 4. The difference […]
978-0078096600 Test Bank Chapter 9
Chapter 09 – Decision Analysis 9-1 True / False Questions 1. States of nature are alternatives available to a decision maker. 2. In decision analysis, states of nature refer to possible future conditions. TRUE 3. Prior probabilities refer to the […]
978-0078096600 Test Bank Chapter 8
Chapter 08 – Nonlinear Programming True / False Questions 1. Linear programming assumes that the profit from each activity is proportional to the level of that activity. TRUE 2. If the slope of a graph never increases but sometimes decreases […]
978-0078096600 Test Bank Chapter 7
Chapter 07 – Using Binary Integer Programming to Deal with Yes-or-No Decisions True / False Questions 1. Binary integer programming problems are those where all the decision variables restricted to integer values are further restricted to be binary variables. TRUE […]
978-0078096600 Test Bank Chapter 6
Chapter 06 – Network Optimization Problems 6-1 1. Network representations can be used for financial planning. TRUE 2. A network representation is a very specific conceptual aid and is only used in special cases. FALSE 3. All network optimization problems […]
978-0078096600 Test Bank Chapter 5
Chapter 05 – What-If Analysis for Linear Programming True / False Questions 1. An optimal solution is only optimal with respect to a particular mathematical model that provides only a representation of the actual problem. TRUE 2. The purpose of […]
978-0078096600 Test Bank Chapter 4
Chapter 04 – The Art of Modeling with Spreadsheets 4-1 1. If two managers are given the same business problem to analyze with a spreadsheet, their spreadsheet models will likely be almost identical. FALSE 2. There is a systematic procedure […]
978-0078096600 Test Bank Chapter 3
Chapter 03 – Linear Programming: Formulation and Applications 3-1 True / False Questions 1. When formulating a linear programming model on a spreadsheet, the decisions to be made are located in the data cells. 2. When formulating a linear programming […]
978-0078096600 Test Bank Chapter 2
Chapter 02 – Linear programming: basic concepts True / False Questions 1. Linear programming problems may have multiple goals or objectives specified. FALSE 2. Linear programming allows a manager to find the best mix of activities to pursue and at […]
978-0078096600 Test Bank Chapter 1
Chapter 01 – Introduction 1-1 True / False Questions 1. Managers need to know the mathematical theory behind the techniques of management science so that they can lead management science teams. 2. Spreadsheets allow many managers to conduct their own […]
978-0078029226 Test Bank Chapter 20
True / False Questions 1. (p. 421) Even in an organization that has a safety director, the supervisor is still responsible for carrying out specific safety directives. TRUE Difficulty: 2 Medium 2. (p. 422) Workers’ compensation is pretty much standardized […]
978-0078029226 Test Bank Chapter 19
True / False Questions 1. (p. 397) Productivity is defined as units of input per employee hour. FALSE Difficulty: 1 Easy 2. (p. 398) Methods engineering is used to find the most efficient way to accomplish a given task. TRUE […]
978-0078029226 Test Bank Chapter 18
True / False Questions 1. (p. 375) When objectives have been set as part of the planning process, they are used as standards. TRUE Difficulty: 1 Easy 2. (p. 375) Output standards take into account a lot more than just […]
978-0078029226 Test Bank Chapter 17
17-1 True / False Questions 1. (p. 351) The supervisor does not have the responsibility of informing employees of the organization’s rules and regulations. FALSE Difficulty: 2 Medium 2. (p. 351) A formal discipline procedure usually begins with a written […]
978-0078029226 Test Bank Chapter 16
True / False Questions 1. (p. 321) The supervisor must use informal reviews to reinforce good performance and discourage poor performance. TRUE Difficulty: 2 Medium 2. (p. 321) The quality of an employee’s performance is determined by a combination of […]
978-0078029226 Test Bank Chapter 15
True / False Questions 1. (p. 300) Conflict is a dynamic process that does not usually appear suddenly. TRUE Difficulty: 2 Medium 2. (p. 301) Conflict is a form of communication. TRUE Difficulty: 1 Easy 3. (p. 302) Interpersonal conflict […]
978-0078029226 Test Bank Chapter 14
14-1 True / False Questions 1. (p. 281) Supervisors represent formal leaders. TRUE Difficulty: 1 Easy 2. (p. 281) Leadership and management are the same. FALSE Difficulty: 1 Easy 3. (p. 281) If a group has an informal leader and […]
978-0078029226 Test Bank Chapter 13
True / False Questions 1. (p. 261) A supervisor should attempt to counsel an employee with severe personal problems. FALSE Difficulty: 2 Medium 2. (p. 261) Supervisory counseling should always take place in a private and quiet setting. TRUE Difficulty: […]
978-0078029226 Test Bank Chapter 12
True / False Questions 1. (p. 241) The assignment of jobs must be determined by ability to do or learn to do the job and must not be influenced by sex, race, or any other non-job-related factor. TRUE Difficulty: 1 […]
978-0078029226 Test Bank Chapter 11
True / False Questions 1. (p. 217) The purpose of selection is to choose the best person for the job from qualified candidates. TRUE Difficulty: 2 Medium 2. (p. 217) A job description involves giving the qualifications necessary to perform […]
978-0078029226 Test Bank Chapter 10
True / False Questions 1. (p. 196) Basically, there are two types of groups in organizations: formal and informal work groups. TRUE Difficulty: 1 Easy 2. (p. 196) A group of employees that reports to one supervisor is an example […]
978-0078029226 Test Bank Chapter 9
True / False Questions 1. (p. 174) The organization structure results from the grouping of work activities and the assignment of each grouping to a manager. TRUE Difficulty: 1 Easy 2. (p. 174) Organizing is the grouping of activities necessary […]
978-0078029226 Test Bank Chapter 8
True / False Questions 1. (p. 156) Scheduled and non-scheduled meetings are considered time wasters. TRUE Difficulty: 2 Medium 2. (p. 157) To manage time effectively, a supervisor must first have a thorough understanding of exactly what he or she […]
978-0078029226 Test Bank Chapter 7
True / False Questions 1. (p. 133) Once specific plans for the different parts of an organization are developed, the strategic plans can be derived from them. FALSE Difficulty: 2 Medium 2. (p. 134) Successful strategic management involves many different […]
978-0078029226 Test Bank Chapter 6
True / False Questions 1. (p. 108) Problems with ethics are often created due to differences in awareness and interpretation. TRUE Difficulty: 1 Easy 2. (p. 108) Ethics are concerned with what is right and what is wrong. TRUE Difficulty: […]
978-0078029226 Test Bank Chapter 5
True / False Questions 1. (p. 92) Change as it applies to supervision can be classified in three major categories: technological, environmental, and internal to the organization. TRUE Difficulty: 2 Medium 2. (p. 92) Environmental change includes all of the […]
978-0078029226 Test Bank Chapter 4
True / False Questions 1. (p. 71) Motivation is not something that the supervisor does to an employee. TRUE Difficulty: 2 Medium 2. (p. 72) The concept of self-fulfilling prophecy is also known as the Pygmalion effect. TRUE Difficulty: 1 […]
978-0078029226 Test Bank Chapter 3
True / False Questions 1. (p. 45) Supervisors must be able to absorb the ideas of others. TRUE Difficulty: 2 Medium 2. (p. 46) Good interpersonal communication skills involve both sending and receiving verbal and nonverbal messages. TRUE Difficulty: 1 […]
978-0078029226 Test Bank Chapter 2
True / False Questions 1. (p. 25) Approval of vacation requests is an example of an unexpected decision in an organization. FALSE Difficulty: 2 Medium 2. (p. 26) Decision making is the process of determining the appropriate responses or actions […]
978-0078029226 Test Bank Chapter 1 Part 2
33. (p. 7) ________________ skills are those that help supervisors understand how different parts of an organization relate to one another and to the organization as a whole. A. Technical B. Human relations C. Conceptual D. Linguistic Difficulty: 1 Easy […]
978-0078029226 Test Bank Chapter 1 Part 1
True / False Questions 1. (p. 3) Supervision is the first level of management in an organization. TRUE Difficulty: 1 Easy 2. (p. 3) The middle management establishes the goals and objectives of the organization and the policies necessary to […]
978-0073545462 Test Bank Chapter 10 Part 2
31. (p. 375) Which of the following quickly gathers customer reactions to their service experience and is commonly found at restaurant tables and at point-of-sale locations? A. Sales and service records B. Automated surveys C. Customer comment cards D. Shopper […]
978-0073545462 Test Bank Chapter 10 Part 1
True / False Questions 1. (p. 364) The key element in cementing interpersonal relationships is communication. FALSE Trust is the key element in cementing interpersonal relationships. AACSB: Analytic Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: 10-01 Establish and maintain trust […]
978-0073545462 Test Bank Chapter 9 Part 2
31. (p. 320) Which of the following statements is true about the automatic number identification system? A. It disregards the confidentiality clause B. It is a time consuming process C. It is pronounced as “Annie” D. It uses an auto-dialer […]
978-0073545462 Test Bank Chapter 9 Part 1
True / False Questions 1. (p. 314) To say that technology has permeated almost every aspect of life in most developed countries would be an understatement. TRUE To say that technology has permeated almost every aspect of life in most […]
978-0073545462 Test Bank Chapter 8 Part 2
32. (p. 281) Which of the following strategies should be adopted to effectively handle customers having expectations of privacy? A. Adopt a gregarious attitude to make the customer feel comfortable. B. Avoid controversial topics that might be emotional hot buttons […]