True / False Questions
1.
(p. 108)
Problems with ethics are often created due to differences in awareness and interpretation.
Difficulty: 1 Easy
2.
(p. 108)
Ethics are concerned with what is right and what is wrong.
Difficulty: 1 Easy
3.
(p. 108)
Moral standards are the results of governmental forces and Congress-enacted legislations
over the past 20 years.
Difficulty: 2 Medium
4.
(p. 110 Fig 6.1)
Taking longer than necessary to do a job in the workplace is not considered
unethical behavior.
5.
(p. 111)
For a code of ethics to be effective, the employees must believe that managers at all levels
adhere to and believe in the code of ethics.
Difficulty: 1 Easy
6.
(p. 111)
When trying to encourage ethical behavior, supervisors should use a “Do as I say, not as I
do” attitude.
Difficulty: 2 Medium
7.
(p. 114)
Ethics play a major role in determining how a supervisor treats subordinates.
Difficulty: 1 Easy
8.
(p. 114)
The federal government has recently regulated companies to make sure that they do not
engage in anticompetitive behavior.
9.
(p. 115)
The Fair Credit Reporting Act prohibits creditors from making credit decisions on the basis
of discriminatory practices.
Difficulty: 2 Medium
10.
(p. 117)
Corporate culture communicates how people in the organization should behave by
establishing a value system conveyed through rites, rituals, myths, legends, and actions.
Difficulty: 1 Easy
11.
(p. 117)
Supervisors should be aware that the usual tendency in dealing with dishonest employees
is to do nothing and hope that the problem will go away.
Difficulty: 2 Medium
12.
(p. 117)
The general approach in dealing with dishonest peers or superiors is the same as when
dealing with subordinates. However, some deviations may be necessary.
13.
(p. 119)
A supervisor will seem more powerful to his or her employees if he or she seeks additional
responsibility.
Difficulty: 2 Medium
14.
(p. 119)
Supervisors with a broad power base do not usually get employees’ attention and
cooperation.
Difficulty: 1 Easy
15.
(p. 119)
Organization politics refer to the practice of using merit or good performance for bettering
your position in the organization.
Difficulty: 2 Medium
16.
(p. 120)
Almost any approach to organizational politics can be viewed as either ethical or unethical
depending on how it is used.
6-5
17.
(p. 121)
By antagonizing other departments and supervisors, an employee will uplift his or her own
department and supervisor.
Difficulty: 2 Medium
18.
(p. 121)
Employees should depend solely on formal performance appraisals for feedback.
Difficulty: 2 Medium
19.
(p. 123)
It is acceptable for a supervisor to make work-related promises to subordinates while
socializing.
Difficulty: 1 Easy
20.
(p. 123)
A supervisor should not try to use his or her rank when socializing with subordinates.
Difficulty: 1 Easy
Multiple Choice Questions
21.
(p. 108)
In our society, moral standards are the result of:
Difficulty: 2 Medium
22.
(p. 109)
A ________________ is a written statement of principles that should be followed in the
conduct of business.
23.
(p. 110)
Which of these would probably NOT be included in an organization’s written code of
ethics?
Difficulty: 2 Medium
24.
(p. 111)
The code of ethics in an organization can be communicated through:
Difficulty: 1 Easy
25.
(p. 111)
The way employees interpret ethics is most influenced by:
Difficulty: 2 Medium
26.
(p. 111)
Identify the incorrect statement about the role that supervisors play in setting the example
of ethical conduct.
Difficulty: 2 Medium
27.
(p. 114 Fig 6.4)
Which of the following would be the best display of ethical behavior? A supervisor
who:
28.
(p. 114)
All of the following are areas of supervision requiring ethical conduct EXCEPT:
Difficulty: 1 Easy
29.
(p. 114)
A supervisor having a tendency to “talk behind peoples’ backs” would fall into which
category of ethical conduct?
30.
(p. 115)
Creditors are required to let consumers know how much they are paying in finance
charges and interest according to:
Difficulty: 2 Medium
31.
(p. 115)
Under _______________, employees can file complaints with the Occupational Safety and
Health Administration if they have been retaliated against by their employer for reporting
suspected corporate fraud or other activities related to fraud against shareholders.
32.
(p. 116)
One problem with ________________ is that the person is at risk should management react
negatively or defensively to the information provided.
Difficulty: 1 Easy
33.
(p. 117)
When dealing with dishonest peers and managers, one should:
34.
(p. 117)
Simply stated, ________________ means “the way we do things around here” and
communicates how people in an organization should behave.
Difficulty: 2 Medium
35.
(p. 119)
Power includes all of the following EXCEPT:
36.
(p. 119)
Which of the following not only reflects positively on a supervisor’s performance but also
promotes loyalty to the supervisor?
Difficulty: 1 Easy
37.
(p. 119)
Being “in good” with your boss is:
Difficulty: 2 Medium
38.
(p. 119)
All of the following are ethical behaviors pertaining to organization politics EXCEPT:
Difficulty: 2 Medium
39.
(p. 121)
Which of the following is the best way for a supervisor to get feedback from his or her
boss?
Difficulty: 2 Medium
40.
(p. 123)
Which of the following is NOT a guideline for dealing with other members of the
organization?
41.
(p. 108)
Define ethics.
Difficulty: 1 Easy
42.
43.
(p. 111)
Why is it important that companies discipline employees who violate their codes of
ethics?
44.
(p. 113)
List some of the ways dishonest employees steal from their employers.
Difficulty: 2 Medium
45.
(p. 114)
Give an example each for internal and external overt personal actions.
46.
(p. 115)
Briefly outline the Sarbanes-Oxley Act (SOX).
Difficulty: 2 Medium
47.
(p. 117)
Define social responsibility.
48.
(p. 119)
What are some positive things supervisors can do to increase their power base in a
positive manner?
Difficulty: 2 Medium
49.
(p. 119)
Define organization politics.
50.
(p. 123)
List some guidelines that supervisors should follow when socializing with other members
of the organization.