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14-1
True / False Questions
1.
(p. 281)
Supervisors represent formal leaders.
Difficulty: 1 Easy
2.
(p. 281)
Leadership and management are the same.
Difficulty: 1 Easy
3.
(p. 281)
If a group has an informal leader and a supervisor, this indicates that the supervisor is not
a good leader.
Difficulty: 2 Medium
4.
(p. 282)
The laissez-faire leader pretty much allows the group members to do as they please.
Difficulty: 1 Easy
5.
(p. 282)
An autocratic leader wants the employees to share in decision making.
Difficulty: 1 Easy
6.
(p. 282)
Leaders who want to build morale are usually sensitive to the employees as human
beings.
Difficulty: 1 Easy
7.
(p. 283)
Most leaders are either extremely supportive leaders or extremely directive leaders.
Difficulty: 2 Medium
8.
(p. 283)
Directive leaders usually give more priority to human feelings over maximizing production.
9.
(p. 283)
Supportive leaders generally employ an autocratic style of leadership.
Difficulty: 2 Medium
10.
(p. 283 Fig 14.1)
Under an autocratic leader, the production is good even in his or her absence.
Difficulty: 2 Medium
11.
(p. 284)
Transformational leaders transform not only the situation but also the followers.
Difficulty: 2 Medium
12.
(p. 286)
A leader should seek, not avoid, responsibility.
Difficulty: 1 Easy
13.
(p. 287)
A Theory X leader would use a more autocratic approach to leadership.
14.
(p. 287)
The Theory X/Theory Y issue is always a matter of choice by the supervisor.
Difficulty: 2 Medium
15.
(p. 288 Fig 14.4)
A middle-of-the-road approach to management is the target for managers when
using the Managerial Grid.
Difficulty: 2 Medium
16.
(p. 288)
Team-management style works best in all situations.
Difficulty: 1 Easy
17.
(p. 288)
Directive leadership results in the most effective group performance when the situation is
either highly favorable or highly unfavorable to the leader.
14-5
18.
(p. 289)
Morale usually refers to the general attitude and the overall level of satisfaction of the
group.
Difficulty: 2 Medium
19.
(p. 289)
Under emergency or high-pressure situations, emphasis on the work is desirable and often
preferred by employees.
Difficulty: 2 Medium
20.
(p. 289)
Employees often expect the supervisor to structure their behavior.
Difficulty: 1 Easy
Multiple Choice Questions
21.
(p. 281)
Identify the incorrect statement about informal leaders.
Difficulty: 2 Medium
22.
(p. 282)
Which type of leader gives group members full autonomy and allows them to do as they
please?
23.
(p. 282)
Under which leadership style would the work groups contribute little, if anything, to
decision making?
Difficulty: 2 Medium
24.
(p. 282)
The ________________ leader wants the followers to share in making decisions.
25.
(p. 282)
A ________________ leader wants to build morale, avoid conflict, and help employees gain
personal satisfaction.
Difficulty: 2 Medium
26.
(p. 282)
Which type of leader spends much more time than other leaders directing the employees
in solving production problems?
27.
(p. 283)
A(n) ________________ leader gives priority to work accomplishment over human feelings.
Difficulty: 2 Medium
28.
(p. 283)
________________ leadership tells employees what they need to do to obtain rewards.
Difficulty: 1 Easy
29.
(p. 284)
Which approach to leadership involves cultivating employee acceptance of the group
mission?
Difficulty: 2 Medium
30.
(p. 284)
________________ is based on the belief that the leader exists to meet the needs of the
people who he or she nominally leads.
Difficulty: 2 Medium
31.
(p. 286 Fig 14.3)
Identify the correct assumption about the basic nature of employees according to
Theory X.
32.
(p. 287)
Generally, it can be said that if the supervisor's expectations are high, the subordinates'
productivity is likely to be high; if the supervisor's expectations are low, the subordinates'
productivity is likely to be poor. This phenomenon is referred to as the:
Difficulty: 2 Medium
33.
(p. 287)
The horizontal axis of the Managerial Grid represents a(n) ________________ style of
leadership.
34.
(p. 287)
The Managerial Grid model of leadership style:
Difficulty: 2 Medium
35.
(p. 287)
Which approach has been criticized for assuming that a team-management style works
best in all situations?
36.
(p. 288 Fig 14.4)
According to the Managerial Grid, which style of leadership has a high concern for
people and low concern for production?
Difficulty: 2 Medium
37.
(p. 288)
________________ refers to the degree of the followers' trust, respect, and congeniality for
the leader.
38.
(p. 288)
When the situation is either highly favorable or highly unfavorable to the leader,
________________ leadership tends to result in the most effective group performance.
Difficulty: 2 Medium
39.
(p. 288)
When the situation is moderately favorable to the leader, ________________ leadership is
usually most effective.
40.
(p. 289)
The general attitude of the group and the group's level of satisfaction is known as:
Difficulty: 2 Medium
Short Answer Questions
41.
(p. 281)
Define formal leader and informal leader. What is the difference between the two?
42.
(p. 282)
Define autocratic leadership, democratic leadership, and laissez-faire leadership.
Difficulty: 2 Medium
43.
(p. 282)
What is the difference between supportive and directive leadership? Define each.
Difficulty: 2 Medium
44.
(p. 283-284)
Differentiate between transformational and transactional leaders.
45.
(p. 286)
Compare and contrast Theory X and Theory Y.
Difficulty: 1 Easy
46.
(p. 287)
What is the purpose of the Managerial Grid?
Difficulty: 2 Medium
47.
(p. 288 Fig 14.4)
List the five types of leadership styles found in the Managerial Grid.
48.
(p. 288)
What are the three dimensions of a situation that have an impact on a leader's
effectiveness?
Difficulty: 1 Easy
49.
(p. 288)
Define task structure.
50.
(p. 289)
List any three points that can be made concerning effective leadership.
