978-0078029226 Test Bank Chapter 11

subject Type Homework Help
subject Pages 13
subject Words 2231
subject Authors Leslie Rue, Lloyd Byars, Nabil Ibrahim

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page-pf1
True / False Questions
1.
(p. 217)
The purpose of selection is to choose the best person for the job from qualified
candidates.
Difficulty: 2 Medium
2.
(p. 217)
A job description involves giving the qualifications necessary to perform the job.
Difficulty: 1 Easy
3.
(p. 220)
Combining the information provided by the job specification and the skills inventory
enables the organization to evaluate the present status of its human resources.
Difficulty: 2 Medium
4.
(p. 221)
In job posting, employees bid on a job based on seniority, job skills, or other qualifications.
page-pf2
5.
(p. 222)
Private employment agencies charge a fee for their services.
Difficulty: 1 Easy
6.
(p. 223)
In most large organizations, the human resource department is usually responsible for the
final selection decision.
Difficulty: 2 Medium
7.
(p. 223)
The present employees of an organization often become involved in the recruiting process.
Difficulty: 1 Easy
8.
(p. 225)
Aptitude tests measure a person's capacity or potential ability to learn and perform a job.
page-pf3
9.
(p. 225)
Psychomotor tests measure personality characteristics.
Difficulty: 2 Medium
10.
(p. 225)
Polygraph is a device that records physical changes in the body as the test subject
answers a series of questions.
Difficulty: 1 Easy
11.
(p. 226)
When initiating a drug-testing program, it is best if the employer randomly tests job
applicants as well as current employees.
Difficulty: 2 Medium
12.
(p. 226)
If a job applicant is rejected because of information in a credit report, the applicant must
be given the name and address of the organization that developed the report.
page-pf4
13.
(p. 228)
If a structured interview is to be used, the supervisor should write down all of the questions
that are going to be asked.
Difficulty: 1 Easy
14.
(p. 228)
It is safe to assume that an applicant, if hired, will behave exactly the same way on the job
as he or she does during the interview.
Difficulty: 2 Medium
15.
(p. 228)
Medical exams should be given before conditional offers of employment are made.
Difficulty: 2 Medium
16.
(p. 228)
Orientation is concerned with introducing new employees to aspects of their jobs such as
general job duties, working conditions, and pay.
page-pf5
11-5
17.
(p. 228)
Orientation involves the acquisition of skills, concepts, rules, or attitudes by employees in
order to increase their performance.
Difficulty: 1 Easy
18.
(p. 231)
Cross training is another name for job rotation.
Difficulty: 1 Easy
19.
(p. 233)
Vestibule training involves supervised training and testing for a minimum time period and
until a minimum skill level has been reached.
Difficulty: 2 Medium
20.
(p. 234)
Work components and key points foster technical improvements in the way the work is
accomplished.
Difficulty: 2 Medium
Multiple Choice Questions
page-pf6
21.
(p. 217)
________________ involves seeking and attracting qualified candidates for job vacancies.
Difficulty: 1 Easy
22.
(p. 217)
A ________________ is a written statement that identifies the tasks, duties, activities, and
performance results required in a particular job.
page-pf7
23.
(p. 221)
Which of the following is an advantage of using internal sources for human resource
needs?
Difficulty: 2 Medium
24.
(p. 221)
Identify the correct statement about the Peter Principle.
page-pf8
25.
(p. 221)
Job bidding is usually associated with:
Difficulty: 2 Medium
26.
(p. 221)
Which of the following is a disadvantage of using external sources for human resource
needs?
page-pf9
27.
(p. 232-233)
In most companies, the primary responsibility for conducting training for the new
employees falls to:
Difficulty: 2 Medium
28.
(p. 225)
________________ measure a person's capacity or potential ability to learn and perform a
job.
page-pfa
29.
(p. 225)
________________ tests measure how well the applicant can do a sample of the work that
is to be performed.
Difficulty: 2 Medium
30.
(p. 225)
________________ tests measure a person's strength, dexterity, and coordination.
page-pfb
31.
(p. 226)
Which of the following sources is in the best position to supply the most objective
information about job candidates?
Difficulty: 2 Medium
32.
(p. 227)
In a(n) ________________ interview, the supervisor knows in advance what questions are
going to be asked.
page-pfc
33.
(p. 227)
The halo effect occurs when:
Difficulty: 2 Medium
34.
(p. 228)
In order to overcome some of the pitfalls in interviewing, the supervisor should first:
page-pfd
35.
(p. 229)
________________ cannot be a source for rejection of the candidate and is considered as
an offence (discrimination).
Difficulty: 2 Medium
36.
(p. 231)
In which of the following types of training, the supervisor shows the trainee how to do the
job, and then the trainee actually does it under the supervisor's guidance?
page-pfe
37.
(p. 232)
Which of the following is NOT one of the pitfalls to avoid when training a new employee?
Difficulty: 2 Medium
38.
(p. 233)
When ________________ training is used, the trainee uses equipment and procedures
similar to those of the actual job, but located in a special area.
page-pff
11-15
39.
(p. 233)
________________ involves supervised training and testing for a minimum time period and
until a minimum skill level has been reached.
Difficulty: 2 Medium
40.
(p. 233-234)
The first step in training an employee in job skills is to:
Short Answer Questions
page-pf10
41.
(p. 217)
Define job analysis, job description, and job specification.
Difficulty: 2 Medium
42.
(p. 218)
Define a skills inventory.
page-pf11
43.
(p. 220)
Define human resource forecasting.
Difficulty: 1 Easy
44.
(p. 221)
Define job posting and job bidding.
Difficulty: 1 Easy
45.
(p. 222)
What are the advantages of using employment agencies for recruitment?
page-pf12
46.
(p. 223)
What is the purpose of the selection process?
Difficulty: 1 Easy
47.
(p. 226)
What is the information that a past employer should provide to an inquiring company
about the employment history of a former employee?
Difficulty: 1 Easy
48.
(p. 232)
List the three common pitfalls that supervisors must avoid when training a new employee.
page-pf13
49.
(p. 232-233)
List and describe the methods of training employees in an organization.
Difficulty: 2 Medium
50.
(p. 233-234)
List the steps to be used in training an employee in physical skills.

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