Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
True / False Questions
1.
(p. 3)
Supervision is the first level of management in an organization.
Difficulty: 1 Easy
2.
(p. 3)
The middle management establishes the goals and objectives of the organization and the
policies necessary to achieve them.
Difficulty: 1 Easy
3.
(p. 3)
Supervisors manage employees who are physically involved in the production of an
organization's goods and services.
Difficulty: 1 Easy
4.
(p. 3)
The supervisory level of management usually includes the chairman of the board and the
president.
5.
(p. 4)
A manager who serves as the link between operative employees and all other managers is
called a supervisor.
Difficulty: 1 Easy
6.
(p. 5)
The functions of supervision include planning, organizing, staffing, leading, and controlling.
Difficulty: 1 Easy
7.
(p. 5)
If an operative employee has good technical skills and a good work record, he or she is
sure to be a good supervisor.
Difficulty: 2 Medium
8.
(p. 5-6)
Planning generally involves two basic steps: determining the organization's objectives and
the most effective way of attaining the objectives.
9.
(p. 6)
Staffing involves distributing the work among the employees in the work group.
Difficulty: 2 Medium
10.
(p. 6)
Organizing determines how well the work is being done compared with what was planned.
Difficulty: 2 Medium
11.
(p. 7)
Decision making, planning, and organizing are activities that require conceptual skills.
Difficulty: 2 Medium
12.
(p. 7)
Technical skills are most important at the senior management level.
Difficulty: 2 Medium
13.
(p. 8)
Supervisors must always remember that the work group looks to them to set the example.
14.
(p. 8)
Favoritism in the workplace is very rare now due to government legislation in reducing the
problem.
Difficulty: 2 Medium
15.
(p. 9)
Teleconferencing and social media degrade the opportunities for improved communications
within businesses.
Difficulty: 1 Easy
16.
(p. 11)
Diversity contributes to creating an organization culture that is more tolerant of different
behavioral styles and wider views.
Difficulty: 1 Easy
17.
(p. 11)
Being a professional manager is much more risky than being an entrepreneur.
1-5
18.
(p. 12)
Entrepreneurs own their businesses, but they can choose among several different types of
ownership.
Difficulty: 1 Easy
19.
(p. 14)
Small businesses tend to produce more innovations than larger businesses.
Difficulty: 2 Medium
20.
(p. 14)
The primary measure used in determining a supervisor's success or failure is the
productivity of the supervisor's work unit.
Multiple Choice Questions
21.
(p. 3)
Which of the following statements about supervision is true?
Difficulty: 2 Medium
22.
(p. 3)
The top management of business organizations:
23.
(p. 5)
Identify the incorrect statement about the Taft-Hartley Labor Act.
Difficulty: 3 Hard
24.
(p. 5)
The majority of potential supervisors are _______________.
25.
(p. 5)
Developing the skills required for supervision:
Difficulty: 1 Easy
26.
(p. 5)
Which of the following functions of management or supervision involves determining the
most effective means for achieving the work of the unit?
27.
(p. 6)
Which of the following functions of supervision involves obtaining and developing good
people?
Difficulty: 2 Medium
28.
(p. 6)
________________ involves directing and channeling employee behavior toward the
accomplishment of work objectives.
29.
(p. 6)
Which of the following functions of supervision involves distributing and arranging work
among employees so that it flows smoothly?
Difficulty: 2 Medium
30.
(p. 6)
Supervisors spend the largest portions of their time on:
31.
(p. 7)
________________ skills include operating a word processing program, designing a
brochure, and training people to use a new budgeting system.
Difficulty: 1 Easy
32.
(p. 7)
Which of the following skills requires that supervisors understand and work well with
people?
