International Management: Managing Across Borders and Cultures, Text and Cases 8th Edition

1) stereotyping occurs when a person assumes that every member of a society or subculture has the same characteristics or traits. Answer: true Answer: true Answer: true 2) most managers in mexico find that the management style that works best there is authoritative and paternal. Answer: true Answer: true Answer: true 3) the global mindset of successful leaders

1) in high-context cultures, ________. a) feelings and thoughts are not explicitly expressed b) information is readily shared c) people have high sensory involvement d) nonverbal communication is not important Answer: a Answer: a Answer: a 2) ________, when placed in key positions, are perceived by employees as acceptable compromises between headquarters and local managers. a) repatriates b) parent-country nationals c)

1) the strategic management process consists of independent and discontinuous steps. Answer: false Answer: false Answer: false 2) humane orientation measures the extent to which a society takes part in self-enhancement. Answer: false Answer: false Answer: false 3) relationship building is the process of getting to know one's contacts in a host country and building mutual trust before

1) which of the following behaviors is not consistent with casse's profile of successful american negotiators? a) refuses to make concessions in advance b) exhibits a good sense of timing c) never compromises d) understands the issues Answer: c Answer: c Answer: c 2) ________ pointed out that expatriate experience not only brings about knowledge about cultural differences

1) the ringi process involves gaining approval on a proposal by circulating documents to those concerned throughout the company. Answer: true Answer: true Answer: true 2) the critical factors necessary for successful leadership abroad have come to be known as the cultural quotient. Answer: false Answer: false Answer: false 3) in a highly competitive environment, alliances are a slow

1) which of the following refers to a self-contained business within a company with its own functional departments and accounting systems? a) buying center b) supply chain c) value chain d) strategic business unit Answer: d Answer: d Answer: d 2) according to berdrow and lane, the process of transformation can be defined as ________. a) transforming the existing

1) in the globalized economy, the knowledge and management resources required for the firm to succeed are no longer concentrated in a single region but are distributed around the world. Answer: true Answer: true Answer: true 2) under protectionism, public opinion is rallied in favor of national goals and against foreign influences. Answer: false Answer: false Answer:

1) which of the following is the proactive reason that prompts firms to expand overseas? a) avoiding restrictive trade barriers b) solving logistics-related problems c) responding to foreign competition d) seeking economies of scale Answer: d Answer: d Answer: d 2) nextlinx corporation provides a wide range of strategic implementation services for small- and medium-sized organizations. it allows

1) which of the following is a policy of the electronic industry code of conduct (eicc)? a) excessive overtime can be propagated if it benefits the company b) child labor can be allowed when there is a shortage of employees c) contract manufacturers should follow some basic environmental requirements d) factory inspection should be

1) privatization refers to the forced sale of an mnc's assets to local buyers with some compensation to the firm, perhaps leaving a minority ownership with the mnc. Answer: false Answer: false Answer: false 2) italian negotiators have a sense of drama and do not hide their emotions. Answer: true Answer: true Answer: true 3) in collectivist cultures,

1) the relationship-building process during negotiation is over as soon as a negotiator is done exchanging task-related information. Answer: false Answer: false Answer: false 2) the prevailing labor relations system in a country is important to the international manager because it can constrain the strategic choices and operational activities of a firm operating there. Answer:

1) using the internet to streamline global supply systems ________. a) enhances the efficiency of the supply chain b) eliminates the reliance on local suppliers c) creates a vertical hierarchical structure within organizations d) increases fixed costs Answer: a Answer: a Answer: a 2) which of the following is one of the stages in the negotiation process? a) preparation b)

1) cultural intelligence is also known as cultural quotient. Answer: true Answer: true Answer: true 2) local managers are, by and large, ineffective in dealing with problems in sensitive political situations. Answer: false Answer: false Answer: false 3) the availability of raw materials and other resources offers both greater control over inputs and lower transportation costs. Answer: true Answer: true Answer:

1) ________ is a systems view in which one seeks to optimize the total materials cycle from virgin material, to finished material, to component, to product, to obsolete product, and to ultimate disposal. a) industrial engineering b) ecological succession c) ecological shadow d) industrial ecology Answer: d Answer: d Answer: d 2) which of the following human resource

1) the japanese ningensei style of communication refers to the preference for humanity, reciprocity, a receiver orientation, and an underlying distrust of words and analytic logic. Answer: true Answer: true Answer: true 2) people in countries with a high level of national individualism are more likely to be motivated by opportunities for personal advancement. Answer:

1) the mission of the international labor organization is to ________. a) develop and nurture global union leaders b) file lawsuits on behalf of workers c) promote low-skilled and semiskilled laborers as opposed to highly-skilled laborers worldwide. d) ensure that humane conditions of labor are maintained Answer: d Answer: d Answer: d 2) regional strategies are more appropriate

1) jerry, representing a u.s firm, is sent to saudi arabia to negotiate his company's contracts. which of the following should jerry keep in mind when negotiating with the arabs? a) business should be conducted personally and not via telephone or email b) arabs value time, and deadlines are to be kept

1) which of the following is a method of dependency? a) local debt financing b) localization of the operation c) political risk insurance d) maintaining control over technology Answer: d Answer: d Answer: d 2) ________ operate(s) outside the formal structure, focusing on innovation and improvement. a) strategic teams b) primary groups c) parallel global virtual teams d) the top management Answer: c Answer:

1) expropriation of corporate assets without prompt and adequate compensation is an example of ________. a) economic risk b) political risk c) legal risk d) cultural risk Answer: b Answer: b Answer: b 2) historically, a firm reorganizes as it internationalizes to ________. a) inhibit organizational change b) curb competition c) boost domestic competition d) accommodate new strategies Answer: d Answer: d Answer: d 3) hofstede's

1) according to lazarova and tarique, which of the following conditions must be met for the successful transfer of knowledge between repatriates and firms? a) the repatriates must have valuable knowledge to transfer b) the repatriates must have low tolerance for ambiguity c) the organization must promote the role of women in global

1) recognizing that one's knowledge, perceptions, and beliefs are valid only for oneself and not for everyone else is known as ________. a) other-oriented role behavior b) orientation to knowledge c) tolerance for ambiguity d) interaction posture Answer: b Answer: b Answer: b 2) according to international codes of conduct, which of the following is related to the

1) posture, gestures, facial expressions, and eye contact are examples of ________. a) kinesic behavior b) proxemics c) paralanguage d) object language Answer: a Answer: a Answer: a 2) joan kerry, an american national, worked as a senior manager in her firm's headquarters in new jersey. when her firm opened a new office in san francisco, she was transferred

1) which of the following is the most critical aspect of a franchising strategy? a) customer base b) distribution c) quality control d) local marketing Answer: c Answer: c Answer: c 2) which of the following is the primary advantage of using e-business as a local-level entry strategy? a) shared costs and risks b) access to highly skilled workers c) rapid

1) with regard to transitioning economy in russia, russian managers primarily emphasize ________. a) self-esteem b) job security c) intellectual capital d) self-actualization Answer: b Answer: b Answer: b 2) in the american culture, which of the following is most likely to be considered a "dirty trick" during cross-cultural negotiations? a) establishing personal relationships b) deliberately distorting facts c) hard bargaining d)

1) which of the following types of decision making is generally used in china, germany, turkey, and india? a) participative b) autocratic c) totalitarian d) theocratic Answer: b Answer: b Answer: b 2) japanese negotiators tend to ________. a) lack emotional sensitivity b) be argumentative c) hide emotions d) lack commitment to their employers Answer: c Answer: c Answer: c 3) a state of disorientation and anxiety

1) employees in countries that rank high on power distance are more likely to prefer a consultative, participative leadership style. Answer: false Answer: false Answer: false 2) nafta is an agreement that came into force to lower tariffs to 25 percent within three to five years, and to eliminate them within seven years. Answer: false Answer:

1) making decisions with more information and less uncertainty about the process and the outcome is referred as tolerance for ambiguity. Answer: false Answer: false Answer: false 2) people with high uncertainty avoidance are motivated by more risky opportunities for variety and fast-track advancement. Answer: false Answer: false Answer: false 3) managers around the world have similar needs

1) one major disadvantage of cross-border alliances is that there is a potential loss of a company's technology and knowledge. Answer: true Answer: true Answer: true 2) antidumping laws enable formal institutions to affect international competition. Answer: true Answer: true Answer: true 3) creating shared value (csv) leverages the unique resources and expertise of the company to create

1) the term "polarization" describes the process of discussion by which two or more parties aim to reach a mutually acceptable agreement. Answer: false Answer: false Answer: false 2) cross-border alliances are used to gain rapid entry into a new or consolidating industry and to take advantage of synergies. Answer: true Answer: true Answer: true 3) in high-contact

1) which of the following is not a characteristic of strategic implementation of the mcdonald's corporation? a) minimizing autonomy b) hiring locals whenever possible c) forming paradigm-busting arrangements with suppliers d) making minor changes to the standard menu based on location Answer: a Answer: a Answer: a 2) creating shared value(csv) creates ________. a) economic value by creating shared

1) in which of the following countries is a merit-based reward system most likely be effective? a) south korea b) taiwan c) japan d) the united states Answer: d Answer: d Answer: d 2) the task of ________ is the essence of leadership. a) maintaining the status quo b) helping management reduce costs c) helping employees realize their highest potential in

1) "the longer a person is away, the more difficult it is to get back into the swing of things." in the context of repatriation, this often leads to ________. a) reverse culture shock b) expatriate retention c) assimilation d) segregation Answer: a Answer: a Answer: a 2) a company designs and constructs a facility abroad, trains local

1) to address the globalizationlocalization dilemma, firms that have evolved through the multinational form and the global company seek the advantages of horizontal organization in the pursuit of transnational capability. Answer: true Answer: true Answer: true 2) fundamental to japanese culture is a concern for the welfare of the group; anything that affects one member

1) enculturation refers to a state of disorientation and anxiety about not knowing how to behave in an unfamiliar culture. Answer: false Answer: false Answer: false 2) cultural noise is the cultural variables that undermine the communication of intended meaning. Answer: true Answer: true Answer: true 3) according to the globe project team, highly assertive societies emphasize loyalty and

1) paternalism and patronage are important in humane-oriented societies. Answer: true Answer: true Answer: true 2) nontask sounding involves general, polite conversation and informal communication before meetings. Answer: true Answer: true Answer: true 3) alliances can be formed for various purposes, e.g., sharing technology, marketing, or production joint ventures. Answer: true Answer: true Answer: true 4) international human resource management is a

1) according to robertson and crittenden, which of the following has made integrating an ethical component into international strategic decisions, challenging? a) corporate ethics b) cultural constraints c) natural resources d) political stability Answer: b Answer: b Answer: b 2) ________ is the process of translating the received symbols into the interpreted message. a) decoding b) transmitting c) encoding d) fragmenting Answer: a Answer:

1) social responsibility, ethical behavior, and interdependence are important concerns to be built into ________. a) economic control b) management control c) corporate sustainability d) moral idealism Answer: b Answer: b Answer: b 2) the japanese preference for humanity, reciprocity, and analytic logic is known as ________. a) kieretsu b) ringi-sho c) ningensei d) allogato Answer: c Answer: c Answer: c 3) which of the following terms

1) a country's ability or intention to meet its financial obligations determines its ________. a) technological risk b) legal risk c) political risk d) economic risk Answer: d Answer: d Answer: d 2) having which of the following traits is universally considered to facilitate leadership effectiveness? a) visionary b) self-protective c) autocratic d) malevolent Answer: a Answer: a Answer: a 3) according to oberg, which of

1) according to hofstede, the crucial fact to grasp about leadership in any culture is that it is a complement to 'subordinateship." Answer: true Answer: true Answer: true 2) the difference between social responsibility and ethical behavior is a matter of scope and degree. Answer: true Answer: true Answer: true 3) learning patience and tolerance, realizing that managers

1) austria and germany value competition and have a "can-do" attitude. therefore, according to the globe project, austria and germany are most likely to be ________ societies. a) accommodative b) cooperative c) humane-oriented d) assertive Answer: d Answer: d Answer: d 2) which of the following is true with regard to the global functional structure? a) the global functional

1) ________ is optimized when career opportunities provided by the organization are congruent with repatriate career goals and aspirations. a) team management b) organizational efficiency c) productivity d) knowledge transfer Answer: d Answer: d Answer: d 2) where ownership is divided among several partners, the parent organizations are more likely to delegate the operational running of the ijv

1) the context of leadership comprises the attributes of the leader and the decisions to be made. Answer: false Answer: false Answer: false 2) companies using an ethnocentric staffing approach, avoid using parent-country nationals to fill in key managerial positions. Answer: false Answer: false Answer: false 3) common law is based on a comprehensive set of laws organized into

1) according to the study by lazarova and caligiuri, career planning sessions are associated with successful repatriation. Answer: true Answer: true Answer: true 2) improved customer attraction and retention; improved reputation; and improved employee recruitment, motivation, and retention are business benefits of corporate social responsibility. Answer: true Answer: true Answer: true 3) a matrix structure is a hybrid

1) felix department store has over 900 stores in the u.s. and over 300 stores in mexico and canada. felix has been particularly successful in mexico, and the firm's executives believe felix should expand into other latin american countries. as a result, plans are underway for the construction of a

1) most managers in mexico find that the management style that works best there is ________. a) democratic b) authoritative c) theocratic d) consultative Answer: b Answer: b Answer: b 2) international joint ventures are like a marriage because ________. a) the firms cannot be separated into single entities after the merging b) each firm will have access to all

1) ________ are transition mechanisms that propel the partners' strategies forward in a turbulent environment faster than would be possible for each company alone. a) cooperative strategies b) entry strategies c) options strategies d) competitive strategies Answer: a Answer: a Answer: a 2) according to the international codes of conduct, the mne behavior toward the public is related

1) inpatriates are managers with global experience who are transferred to the organization's headquarters country, so their overseas business and cultural experience and contacts can facilitate interactions among the country's far-flung operations. Answer: true Answer: true Answer: true 2) the increased complexity regarding the social responsibility and ethical behavior of firms across borders is

1) which of the following terms refers to the expectation that foreigners should automatically fall into host-country patterns of behavior? a) geocentrism b) nationalism c) parochialism d) ethnocentrism Answer: c Answer: c Answer: c 2) research shows that managers from ________ have the highest tolerance for risk. a) america b) germany c) belgium d) austria Answer: a Answer: a Answer: a 3) the appropriability of technology

1) in the context of needs, eastern cultures tend to focus on ________. a) the needs of the individual b) the needs of society c) materialistic needs d) self-actualization needs Answer: b Answer: b Answer: b 2) ________ is an ideal strategy for small businesses with few financial and managerial resources for direct investment abroad. a) a joint venture b)

1) organizational design as a mechanism for factoring international joint venture control refers to the ________. a) human resource plans and policies of the joint venture b) market share and profitability ratios of the organization c) geographic location of the joint venture's facilities d) amount of decision-making power that the joint venture holds Answer: d Answer: d Answer: