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1) the mission of the international labor organization is to ________.
a) develop and nurture global union leaders
b) file lawsuits on behalf of workers
c) promote low-skilled and semiskilled laborers as opposed to highly-skilled laborers
worldwide.
d) ensure that humane conditions of labor are maintained
2) regional strategies are more appropriate than global strategies for firms that operate
in ________.
a) multidomestic industries
b) high-tech industries
c) newly emerging industries
d) mature industries
3) in the context of the study conducted by lazarova and caligiuri, which of the
following refers to a top-five ranked practice for successful repatriation?
a) providing foreign-language training
b) assistance on tax payments
c) preparing the expatriate to adjust in the host country
d) career planning sessions
4) which of the following best defines guanxi?
a) personal reputation
b) common group goals
c) network of personal relations
d) unacceptable negotiating tactics
5) runnerz inc., a leading manufacturing and retail company that designs and develops
footwear and apparel, has signed a contract with a particular courier service for
managing the delivery process. the courier service is required to deliver goods from the
factory to the warehouse, to customers, and also to collect customer payments for the
goods. this is a typical example of a(n) ________.
a) non-equity strategic alliance
b) turnkey operation
c) greenfield investment
d) international licensing agreement
6) the ________ strategy involves maximizing opportunities for both efficiency and
local responsiveness by adopting a structure that uses alliances, networks, and
horizontal design formats.
a) multidomestic structure
b) transnational corporation
c) international division structure
d) bureaucratic structure
7) according to trompenaars's value dimensions, which of the following is true of the
universalistic approach?
a) it emphasizes applying rules and systems objectively
b) it focuses on expressing emotions openly
c) it emphasizes relationships
d) it focuses on separating work and private life
8) ________ are familiar with company goals, products, technology, policies, and
procedures; they know how to get things accomplished through headquarters.
a) expatriates
b) parent-country nationals
c) third-country nationals
d) host-country nationals
9) ________ is the process of getting to know one's contacts in a host country and
building mutual trust before embarking on business discussions and transactions.
a) exchange of task-related information
b) relationship building
c) conflict management
d) persuasion
10) which of the following approaches to conflict involves handling the situation
indirectly and implicitly without clear delineation of the situation from the person
handling it?
a) instrumental-oriented
b) expressive-oriented
c) objective-oriented
d) problem-oriented
11) which of the following is a drawback of organizational culture?
a) dishonesty toward organization
b) reduced cooperation
c) lack of commitment
d) resistance to change
12) the main purpose of harris and moran's eight categories is ________.
a) to show how subsystems in a society affect an individual's behavior
b) to emphasize how stereotyping can be used for learning about different cultures
c) to show how subcultures are beginning to converge with broader cultures
d) to indicate that global managers should adapt to subordinates from other cultures
13) which of the following organizational structures is particularly appropriate for
product lines using similar technology and for businesses with a narrow spectrum of
customers?
a) global functional structure
b) international division
c) global product structure
d) matrix structure
14) in spite of the potential problems with local partners, many firms rush the process
of partner selection because ________.
a) they want to reduce the amount spent on establishing subsidiaries abroad
b) they want to take advantage of the local partner's technological innovations
c) they mostly aim at increasing the number of equity shares within a short period of
time
d) they are anxious to get into an attractive market
15) which of the following types of appeals, typically used by arabs, is based on
emotions and subjective feelings?
a) factual appeals
b) affective appeals
c) axiomatic appeals
d) virtual appeals
16) if mncs want to take the lead in dealing with ecological interdependence, then they
most likely need to ________.
a) comply with international environmental regulations
b) incorporate sustainability goals into strategic planning
c) invest all profits into recycling and renewing resources around the world
d) work with foreign governments to draft global environmental protection legislation
17) which of the following is characterized by networks of international linkages that
bind countries, institutions, and people in an interdependent economy?
a) communism
b) nationalization
c) socialism
d) globalization
18) which of the following terms refers to the continuous process of gathering and
evaluating information about variables and events around the world that may pose
threats or opportunities to the firm?
a) business process reengineering
b) pest analysis
c) environmental assessment
d) fundamental analysis
19) when the company is at the internationalization stage of strategic expansion and has
a centralized structure, it will likely use a(n) ________ staffing approach to fill key
managerial positions with pcns.
a) polycentric
b) regiocentric
c) global
d) ethnocentric
