1) ________ is a systems view in which one seeks to optimize the total materials cycle
from virgin material, to finished material, to component, to product, to obsolete
product, and to ultimate disposal.
a) industrial engineering
b) ecological succession
c) ecological shadow
d) industrial ecology
2) which of the following human resource problems can be simplified by increasing the
autonomy of the ijv?
a) workplace deviance
b) employment discrimination
c) staffing friction
d) employee silence
3) which of the following is a form of protectionist policies?
a) patents
b) tariffs
c) foreign direct investment
d) bribes
4) in the context of doing business in asia, what is meant by the phrase “the contract is
in the relationship, not on the paper”?
a) asian contracts are not legally binding for mncs
b) contracts are ceremoniously destroyed after they are written
c) managers risk being offensive to asians by requiring contracts
d) managers should nurture the relationship to ensure the reliability of the contract
5) which of the following is true about the negotiating tactics used by the russians?
a) they are quick decision makers
b) they believe that “time is money.”
c) they stall for time
d) they are outwardly expressive
6) which of the following terms refers to a society’s ideas and convictions about what is
good or bad and right or wrong?
a) regulations
b) values
c) rules
d) procedures
7) according to berthoin, which of the following types of knowledge gained abroad
helps in understanding the differences in customer preferences?
a) knowledge about why
b) knowledge about when
c) knowledge about what
d) knowledge about who
8) according to laurent, managers in sweden, denmark, and great britain believe that
employees should ________.
a) adopt a collectivist mindset
b) not be involved in the decision-making process
c) participate in problem solving
d) be “fed” all the answers by their superiors
9) in japanese culture, the term ________ refers to a process which involves gaining
approval on a proposal by circulating documents to those concerned throughout the
company. it usually comprises four steps: proposal, circulation, approval, and record.
a) nemawashi
b) kaizen
c) shinyo
d) ringi
10) which of the following is considered to be an incentive in china and gives workers
more power?
a) low risk aversion
b) alignment with participatory style of leadership
c) training
d) networking