1) according to the study by lazarova and caligiuri, career planning sessions are
associated with successful repatriation.
2) improved customer attraction and retention; improved reputation; and improved
employee recruitment, motivation, and retention are business benefits of corporate
social responsibility.
3) a matrix structure is a hybrid organization of overlapping responsibilities.
4) research indicates that correspondence through e-mails is the best way to kick off a
virtual team project.
5) decisions about ethics tend to be made at a higher level, affect more people, and
reflect a general stance taken by a company or a number of decision makers.
6) an event that affects one industry or company or only a few companies is called a
macropolitical risk event.
7) according to contingency management, international managers need to ________.
a) transfer home-country business practices to the local environment
b) adapt their management styles to the local setting and people
c) determine the extent to which locals will accept unequal power
d) provide training to locals before transferring new technology
8) which of the following best defines the concept of managing interdependence?
a) the effective management of a long-term, mnc subsidiaryhost-country relationship
through cooperation and consideration for host concerns
b) the process by which international managers accept and enact their role in the
preservation of ecological balance on the earth
c) the process by which a firm grants the rights to a firm in the host country to produce
or sell a product
d) the effective development of strategies that involve designing and operating systems,
and working with people around the world to ensure sustained competitive advantage
9) in ________, people are more comfortable with the traditional division of work and
roles.
a) highly masculine cultures
b) highly feminine cultures
c) cultures characterized by low power distance
d) cultures with low uncertainty avoidance
10) larry is a top-level manager at smart-tech, an american semiconductor firm. larry is
involved in the negotiation procedures between smart-tech and a saudi arabian financial
group. larry arrives in saudi arabia hoping to quickly conclude the business deal.
however, to his surprise the arabs show no great interest in coming to a decision, despite
several rounds of discussion. this type of behavior from the saudi arabian financial
group is most likely attributed towards its ________.
a) high-context culture
b) monotheistic culture
c) monochronic culture
d) low-contact culture
11) according to the ________ model, as the company becomes larger, more complex,
and more sophisticated in its approach to world markets, it may evolve into a
transnational corporation.
a) four stages of contribution
b) crowdsourcing
c) matrix
d) evolutionary stages
12) the process through which managers and workers determine their workplace
relationships is known as ________.
a) assimilation
b) labor relations
c) collective bargaining
d) international human resources management
13) which of the following charts the direction of the company and provides a basis for
strategic decision making?
a) environmental assessment
b) corporate structure
c) organizational mission
d) swot analysis
14) ________ poses a severe and random political risk to company personnel and
assets, and interrupts the conduct of business.
a) plagiarism
b) an election
c) privatization
d) terrorism
15) no matter what the stage of internationalization, a firm’s structural choices always
involve ________.
a) low standardization procedures
b) integration and differentiation
c) vertical job specialization
d) mass marketing and niche marketing
16) according to lazarova and tarique, organizations need to ________ in order to
facilitate knowledge transfer.
a) provide mentoring to repatriates
b) resolve the dual-career dilemma
c) have the right tools to capture knowledge
d) encourage low tolerance for ambiguity among repatriates
17) which of the following is a true statement about polychronic cultures?
a) time serves to order life into compartments
b) people in polychronic cultures focus on only one task at a time
c) polychronic people focus on relationships rather than material systems
d) polychronic people are highly driven to complete tasks by assigned deadlines
18) which of the following factors primarily determines how the internet is used in
different countries?
a) local connection speeds
b) availability of personal computer parlors
c) local attitude to information privacy
d) extent of intercultural communication systems
19) which of the following is true with regard to japanese workers?
a) japanese workers consider work to be less important in their lives compared to
leisure
b) japanese workers are typically lazy and are not dedicated to group goals
c) japanese workers typically feel strong kinship to their employers
d) japanese workers do not consider friendship to be an integral part of the workplace
20) at persistent signs of ineffective work, a company should ________.
a) switch from a customer orientation to a product orientation
b) implement price skimming
c) analyze its organizational design, systems, and work flow for the possible causes of
those problems
d) acquire smaller born globals to regain lost market share
21) which of the following is most likely to be a reason for ineffective international
business negotiations?
a) differences in cultural values and problem-solving techniques
b) highly restrictive government legislations
c) lack of socializing with the opposite party
d) lack of of nonverbal communication
22) to be effective, an organizational structure should ________.
a) not accommodate overlapping responsibilities
b) be rigid
c) be highly adaptable to the changing needs of the company
d) be the same as that of its competitors
23) which of the following means of political risk reduction is best suited for firms that
decide a high-risk environment is worth the potential returns?
a) avoidance
b) adaptation
c) hedging
d) dependency
24) as described by oberg, in the ________ stage of culture shock the expatriate and his
or her family members come to understand and predict patterns of behavior, use the
language, deal with daily activities, and accept their new life.
a) honeymoon
b) biculturalism
c) gradual adjustment
d) irritation and hostility
25) what is the primary problem for mncs that try to define organizational ethics?
26) according to berthoin, what are the different types of knowledge that can be gained
abroad by global managers? how can firms ensure that they experience long-term
benefits from this knowledge?
27) what is the difference between monochronic and polychronic time systems? why is
it important for global managers to understand this difference?
28) how is conflict during negotiations handled in high-context and low-context
cultures?
29) identify and describe four means of political risk adaptation.