1) which of the following behaviors is not consistent with casse’s profile of successful
american negotiators?
a) refuses to make concessions in advance
b) exhibits a good sense of timing
c) never compromises
d) understands the issues
2) ________ pointed out that expatriate experience not only brings about knowledge
about cultural differences but also creates insights about hqsubsidiary relations from
which ideas about improving business could be derived.
a) adler
b) tung
c) berthoin
d) gupta
3) classified and compartmentalized, time serves to order life in a ________.
a) monochronic culture
b) low-contact culture
c) high-contact culture
d) polychronic culture
4) which of the following is not a knowledge management process?
a) transferring existing knowledge
b) transforming and creating of knowledge
c) harvesting knowledge from the ijv to the parents
d) distributing knowledge to clients and media outlets
5) primo is a multinational enterprise based in california that manufactures and sells
affordably priced athletic shoes in retail stores around the world. a primo manufacturing
subsidiary in china employs over 20,000 locals. primo executives recently learned of
human rights violations at the firm’s china subsidiary. workers had been forced to work
more than 60 hours each week and minimum wage laws were regularly ignored. as a
result, primo executives need to decide if operations in china should be discontinued.
which of the following, if true, would best support a decision by primo to remain in
china?
a) primo becomes sa8000 certified
b) sales of primo’s competitors drop sharply
c) u.s. manufacturing jobs decrease in number
d) more service sector jobs become available in china
6) the content of leadership comprises ________.
a) community relations
b) the attributes of the leader
c) the level of risk faced by the leader
d) the business environment
7) ________ includes environmental scanning and continuous monitoring to keep
abreast of variables around the world that are pertinent to the firm.
a) environmental mitigation
b) internal analysis
c) competitive analysis
d) environmental assessment
8) ________ comprises the shared values, understandings, assumptions, and goals that
over time are passed on and imposed by members of a group or society.
a) environment
b) workforce
c) economy
d) culture
9) industry leaders in france and italy are highly regarded for their ________.
a) social prominence
b) appreciation of science
c) rigidity
d) xenocentrism
10) emerson is a global manufacturing company headquartered in st. louis, missouri. the
company employs almost 130,000 workers at its 250 manufacturing facilities located on
five different continents. emerson manufactures a wide range of products including
air-conditioning compressors, garbage disposers, and automotive parts. emerson’s asian
operations employ over 50,000 people at manufacturing facilities in asia. emerson
needs to build a new manufacturing facility to produce automotive parts for cars
manufactured in detroit. emerson executives are considering whether to build the new
facility in china or in the u.s.
which of the following questions is least relevant to emerson’s decision regarding where
to build a new facility?
a) how will china’s underdeveloped infrastructure affect emerson’s ability to
manufacture and ship products?
b) how is china’s political and economic agenda likely to affect emerson’s investment?
c) what is the likelihood of expropriation occurring to emerson if it builds in china?
d) how will e-commerce affect emerson’s ability to export products from china?
11) work centrality refers to ________.
a) the division of work roles between men and women in a given society
b) the degree of general importance that working has in the life of an individual at any
given point in time
c) the concentration of work networks in a given region
d) employee attitudes toward leaders
12) intelligentia is attempting to do business in bazania, but the bazanian government
purposely delays granting intelligentia the necessary licenses and permissions required
to conduct business in the country. which of the following best describes this situation?
a) creeping expropriation
b) nationalization
c) barriers to repatriation
d) confiscation
13) according to adler, in order to understand the perspectives of both sides and to
prepare for meetings effectively, a negotiator must ________.
a) avoid the use of nonverbal communication
b) engage in lengthy, evasive conversations
c) practice role reversal
d) avoid direct conflicts
14) which of the following terms refers to an integration of the business environments
in which firms currently operate, resulting from a dissolution of traditional boundaries
and from increasing links among mncs?
a) operative culture
b) global corporate culture
c) corporate integration
d) moral universalism
15) managers choose the manufacturing location for each product based on where the
best combination of cost, quality, and technology can be attained in order to achieve
________.
a) customer loyalty
b) integration
c) segregation
d) rationalization
16) which of the following is true with regard to information systems in less-developed
countries?
a) in less-developed countries, the sources of reliable data for decision making is
relatively high in number
b) the accuracy and timeliness of information systems are often less than perfect in
less-developed countries
c) in less-developed countries, the sources of reliable data for decision making are easy
to locate
d) government information in less-developed countries is rarely fabricated, so it is
considered to be the most reliable source of information for headquarters managers
17) which of the following refers to a force that favors global convergence?
a) technological standardization
b) political ideology
c) social systems
d) national labor relations systems and traditions
18) trust improves cross-cultural communication by ________.
a) making sure that all of the business transactions are based on arm’s-length
relationships
b) replacing formal legal contracts for global firms
c) encouraging the open exchange of ideas and information
d) helping people plan for known circumstances