1) the term “polarization” describes the process of discussion by which two or more
parties aim to reach a mutually acceptable agreement.
2) cross-border alliances are used to gain rapid entry into a new or consolidating
industry and to take advantage of synergies.
3) in high-contact cultures, people prefer much less sensory involvement, standing
farther apart and touching far less.
4) task facilitation is the ability to build teams and resolve conflicts.
5) kinesics and proxemics are elements of nonverbal communication.
6) which of the following is a pitfall of cross-border alliances?
a) increase in the number of existing competitors
b) disputes over management
c) convincing expatriates
d) finding local skilled employees
7) canada consists of distinct groups such as anglophones, francophones, and
indigenous canadians. this is an example of ________.
a) subculture
b) stereotyping
c) cultural diffusion
d) convergence
8) which of the following best describes nationalization?
a) outsourcing of governmental functions to private entities
b) hiring preferences given to locals rather than expatriates
c) government’s gradual and subtle actions against a firm
d) forced sale of an mnc’s assets to local buyers
9) ________ is the conscious and active management of creating, disseminating,
evolving, and applying facts, information, or skills acquired through experience or
education, to strategic ends.
a) business continuity management
b) employee value proposition
c) knowledge management
d) employee retention
10) if a foreign-based firm borrows money from a host country bank as a hedge against
being forced out of operation without adequate compensation, the firm is managing
political risk with ________.
a) local debt financing
b) position control
c) development assistance
d) adaptation
11) which of the following entry strategies requires little investment and enables quick
and easy market withdrawal?
a) franchising
b) joint ventures
c) turnkey projects
d) exporting
12) which of the following is true with regard to the global leader’s role?
a) managers on international assignments do not represent the parent firm
b) the global leader’s role comprises the interaction of two sets of variables, technology
and information
c) the cumulative effects of one or more weak managers hardly have a significant
negative impact on the ability of the organization to meet its objectives
d) managers on international assignments try to maximize leadership effectiveness by
juggling several important, and sometimes conflicting, roles
13) according to mansour javidan, the ability to function successfully in the host
country through internal acceptance of different cultures and a strong desire to learn
from new experiences is termed ________.
a) cognitive complexity
b) psychological capital
c) social capital
d) intellectual capital
14) which of the following shows that employees have understood, and signed off on,
the legal obligations regarding bribery and corruption in the countries where they do
business?
a) having global interdependence
b) having a global compliance system
c) adhering to globalization
d) adhering to commercialization
15) in recent years, which of the following has lessened the criticisms of mncs?
a) increasing economic differences among countries
b) greater emphasis on social responsibility by mncs
c) limited emphasis on social responsibility and ethical behavior
d) dissolution of mncs in developing countries
16) according to laurent, the perception of what is effective management is significantly
affected by a person’s ________.
a) decision-making skills
b) participative abilities
c) esteem needs
d) national origin
17) which of the following terms refers to an agreement by the parties concerned to
establish a set of rules for governing a business transaction?
a) charter
b) policy
c) contract
d) license
18) kelly roberts, an american, is a senior manager at her firm’s headquarters in new
york. kelly is a(n) ________.
a) expatriate
b) parent-country national
c) host-country national
d) third-country national
19) according to the globe project, which of the following are most likely to view the
terms “leader” and “manager” negatively?
a) the arabs
b) the dutch
c) the mexicans
d) the americans
20) ________ occurs as the migration of management and workplace practices around
the world reduce workplace disparities from one country to another.
a) convergence
b) segregation
c) diversification
d) codetermination
21) which of the following is true with regard to mexican workers?
a) mexican workers need more reassurance than employees in the u.s
b) mexican workers tend to emphasize work over family
c) the incidence of absenteeism is substantially low among mexican workers
d) pure business relationships are highly regarded by mexican workers
22) which of the following is a way in which formal institutions affect international
competition?
a) decreasing trade restrictions
b) enforcing organizational laws
c) enforcing antidumping laws
d) enforcing strict exit barriers
23) according to tye and chen, which of the following characteristics has the greatest
predictive value of determining expatriate success?
a) gender
b) stress tolerance
c) international experiences
d) domestic work experience
24) which of the following is a factor that facilitates integration of expatriate staff with
local staff?
a) withholding useful information
b) having a headquarters mentality
c) speaking the local language
d) demonstrating autocratic behavior
25) the process of gathering information and forecasting relevant trends, competitive
actions, and circumstances that will affect operations in geographic areas of potential
interest is called ________.
a) internal analysis
b) sustainable development
c) cultural analysis
d) environmental scanning
26) what is the confucian work dynamism? what does it reveal about asian managers?
27) what is a swot analysis? how is it used in strategic planning?
28) why do most firms shift from ethnocentric staffing to polycentric or regiocentric
staffing methods?
29) briefly describe the impact of e-business on leadership.
30) how does the flow of information differ within organizations based in high-context
cultures and low-context cultures?
31) describe the various sources of information that are available to managers.
32) what is the difference between masculine and feminine cultures? what does recent
research reveal about masculine and feminine cultures?