1) the strategic management process consists of independent and discontinuous steps.
2) humane orientation measures the extent to which a society takes part in
self-enhancement.
3) relationship building is the process of getting to know one’s contacts in a host
country and building mutual trust before embarking on business discussions and
transactions.
4) employees in countries that rank low on power distance are more likely to prefer an
autocratic leadership style, and they expect superiors to adhere to that style.
5) the initial challenge in implementing strategies in emerging markets is likely to be
the navigation of poor infrastructures, supply chains, and distribution networks.
6) tax exemptions, subsidies, and loans decrease risk and increase profits. hence, they
are attractive to foreign companies.
7) e-business necessitates the adaptation of individual managers to the hyperspeed
business environment, as well as to the need for visionary leadership in a whole new set
of competitive industry dynamics.
8) the term ‘software of negotiation” refers to the contractual terms mentioned in a
written document.
9) negotiators in the far east address issues one at a time, in a linear fashion.
10) host-country nationals are employees assigned to key positions in countries other
than their own.
11) core competencies are typically easy for competitors to imitate.
12) confiscation occurs when a local government seizes and provides inadequate
compensation for the foreign-owned assets of an mnc.
13) an ethnocentric recruiting approach enables a company to take advantage of its
worldwide pool of management skill.
14) with a polycentric staffing approach, host-country nationals are hired to fill key
positions in their own country.
15) global functional structures are primarily used by large firms with highly
decentralized systems.
16) felix johnson is a senior hr manager in a global conglomerate. he believes that an
important factor contributing to international competitiveness is the ability of an
organization to maximize its global human resources in the long run. with which of the
following is felix most likely to agree?
a) outsourcing is the most logical method of achieving economies of scale and
maximizing benefits
b) extensive training programs are unlikely to help organizations improve the quality of
their workers
c) the promotion of women in international management is unlikely to positively impact
an organization’s competitiveness in the global business arena
d) maximizing long-term retention through career management increases the odds in
favor of global competitiveness
17) lauryn, an american national, was sent to japan on an assignment. according to her,
it was during this time that she learned to understand situations from the viewpoint of
local employees and business people. as an expatriate, which of the following skills did
lauryn attain?
a) multiple perspectives
b) ability to work with others
c) tolerance for ambiguity
d) technical skills
18) jamie decides to plan his strategies for starting an electric equipment manufacturing
company. his main aim is to ensure that it runs efficiently. he decides to do this in two
phases: the planning phase and the implementation phase. which of the following
processes is jamie employing?
a) retrenchment
b) organizational restructuring
c) strategic management
d) globalization
19) ________ is the process in which people look for the explanation of another
person’s behavior.
a) attribution
b) dissonance
c) miscommunication
d) affirmation
20) which of the following is dedicated to monitoring issues of data privacy in europe?
a) the telecommunications data protection directive
b) the eu data retention directive
c) the eu directive of data protection
d) the privacy and electronic communications ec directive
21) which of the following factors can cause changes in traditional, non-western
societies?
a) media exposure
b) religious activities
c) stereotyping
d) self-reference criterion
22) alliances in which two or more partners have different relative ownership shares in
the new venture are called ________.
a) cultural strategic alliances
b) equity strategic alliances
c) non-equity strategic alliances
d) transmodal strategic alliances
23) which of the following terms refers to the influence of closeness and space on
communication?
a) oculesics
b) kinesics
c) aesthetics
d) proxemics
24) which of the following is a recommendation made by govindarajan and gupta for
improving global teamwork?
a) rotating and diffusing team leadership
b) conducting all meetings in a single location
c) disassociating rewards from team performance
d) discouraging social networking among managers from different countries
25) arab negotiators will most likely make concessions because of their interest in
________.
a) saving valuable time
b) preventing embarrassment
c) forming long-term relationships
d) creating a good first impression
26) which of the following is not an operational challenge for global virtual teams?
a) organizational objectives
b) geographic dispersal
c) culture differences
d) technology
27) what motivates a company to develop a cross-border alliance?
28) discuss the conflicts associated with transnational teams.
29) what is the difference between culture shock and subculture shock?
30) describe the organizational structure and characteristics of transnational
corporations.