1) in the context of needs, eastern cultures tend to focus on ________.
a) the needs of the individual
b) the needs of society
c) materialistic needs
d) self-actualization needs
2) ________ is an ideal strategy for small businesses with few financial and managerial
resources for direct investment abroad.
a) a joint venture
b) licensing
c) offshoring
d) a turnkey operation
3) which of the following is a cultural difference that can significantly affect
cross-border alliances?
a) use of e-commerce enablers
b) emergence of market firms in the host country
c) organizational formality
d) protectionist legislation
4) which of the following is the first step of making an ethical decision?
a) consulting the international codes of conduct for mnes
b) consulting the superiors if clarification is sought
c) consulting the company’s code of ethics and established norms
d) consulting the laws of both the host and the home countries
5) according to trompenaars’s value dimensions, which of the following focuses on the
emotional orientation of relationships?
a) universalism versus particularism
b) neutral versus affective
c) specific versus diffuse
d) achievement versus ascription
6) the feedback from the control process and the information systems should ________.
a) point out the most suitable organizational structure for a company at a given point in
time
b) help employees formulate a plan for personal development
c) signal any necessary change in strategy, structure, or operations in a timely manner
d) eliminate organizational anarchy
7) ________ are employees assigned to a country other than their own.
a) host-country nationals
b) inpatriates
c) third-country nationals
d) expatriates
8) jade international is a highly diversified global firm with headquarters in new jersey.
it manufactures a variety of products ranging from home security systems to automotive
components. jade’s 100,000 employees work at facilities located in more than 60
countries around the world. jade frequently sends american managers overseas to
manage the firm’s foreign facilities. the hr department is considering the idea of
redesigning jade’s expatriate support services program.
which of the following, if true, best supports jade’s decision to provide assistance to
trailing spouses in finding jobs overseas?
a) jade puts great emphasis on promoting the role of women in global management
b) the majority of jade’s expatriate managers have long-term international experience
c) jade has lost a significant chunk of its global cadre in the recent past owing to its
failure to offer feasible options to address the dual-career couples dilemma
d) female managers at jade have reported discriminatory treatment while on overseas
assignments
9) phil sent an email requesting mel to join him in the conference room at 2 p.m. and to
bring the final report on the building’s floor plans. however, mel’s personal secretary
skips reading the entire email and just informs mel to join phil in the conference room
at 2 p.m. this is an example of ________.
a) ambiguity
b) divergence
c) noise
d) feedback
10) which aspect of the negotiation process will most likely occur on a continuous
basis?
a) persuasion
b) relationship building
c) preparation
d) concessions and agreement
11) which of the following is true about arab negotiators?
a) arab negotiators do not use conferences as mediating devices
b) arab negotiators generally use factual rather than affective appeals
c) arab negotiators prefer short-term relationships to long-term relationships
d) arab negotiators use mediators to settle disputes
12) local managers are hired to fill key positions in their own country under the
________.
a) global staffing approach
b) polycentric staffing approach
c) ethnocentric staffing approach
d) xenocentric staffing approach
13) intercultural communication most likely occurs when ________.
a) messages are transmitted between members of the same culture
b) a member of one culture sends a message to a member of another culture
c) people from one culture migrate to another region
d) the communication process between two cultures is hindered
14) ________ refers to the belief that the practices of one’s own country are best no
matter where or under what conditions they are applied.
a) geocentrism
b) nationalism
c) parochialism
d) ethnocentrism
15) globalization, in all its forms of personal and business contacts and information
crossing borders, brings about changes that result in ________.
a) cultural diffusion
b) multicultural sensitivity
c) cultural accommodation
d) multicultural incrementalism
16) which of the following aspects of negotiating is most closely associated with
nontask sounding?
a) relationship building
b) information exchange
c) persuasion
d) final agreement stage
17) softcorp and techgig, upcoming software companies in san diego, have decided to
create a new and independent telecommunications company, st-source. each parent firm
has agreed to have 50 percent equity in the new company. this is an example of a(n)
________.
a) e-business
b) subsidiary
c) franchise
d) joint venture
18) which of the following cultural groups enjoys debate and conflicts and will often
interrupt presentations to argue about an issue even if it has little relevance to the topic
being presented?
a) mexicans
b) french
c) arabs
d) chinese
19) which of the following is true with regard to the structural evolution model?
a) typically, firms that start their internationalization at a higher level of involvement
use this model
b) firms using this model do not export
c) this model has become known as the stages model, resulting from stopford’s research
on 187 u.s. multinational corporations
d) all firms follow this model without exception
20) the need for knowledge management in ijvs primarily stems from ________.
a) employee concerns regarding job security and benefits
b) cultural and system differences between partners
c) local government regulations and restrictions
d) proprietary information legalities