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1) posture, gestures, facial expressions, and eye contact are examples of ________.
a) kinesic behavior
b) proxemics
c) paralanguage
d) object language
2) joan kerry, an american national, worked as a senior manager in her firm's
headquarters in new jersey. when her firm opened a new office in san francisco, she was
transferred to california. soon, she started feeling like an immigrant in her own country
owing to the differences in attitudes and lifestyle between new jersey and california.
joan is most likely experiencing ________.
a) segregation
b) subculture shock
c) social distance
d) power distance
3) which of the following best describes the role of e-commerce enablers?
a) they facilitate multinational companies to collaborate with medium-sized
organizations
b) they allow innovative transnational companies to gain entry into foreign markets
c) they help small- and medium-sized companies to go global without the internal
capabilities to carry out global activities
d) they reduce the risks involved in joint venture and other forms of alliances
4) the process by which a firm's managers evaluate the future prospects of the firm and
decide on appropriate strategies to achieve long-term objectives is called ________.
a) strategic planning
b) strategic delegation
c) organizational design
d) product planning
5) the term communication is the process of gathering messages through the internet
and printed media.
6) ________ refers to how something is said rather than the contenti.e., the rate of
speech, the tone and inflection of voice, other noises, laughing, or yawning.
a) proxemics
b) paralanguage
c) object language
d) kinesic behavior
7) alliances that are carried out through contract rather than ownership sharing are
called ________.
a) cultural strategic alliances
b) equity strategic alliances
c) non-equity strategic alliances
d) transmodal strategic alliances
8) in recent years, the export of hazardous wastes from developed countries to less
developed ones has ________.
a) decreased considerably
b) remained about the same
c) increased significantly
d) been banned by the eu
9) smaller firms are most likely to reorganize into ________ during their
internationalization.
a) domestic structure plus export department
b) domestic structure plus foreign subsidiary
c) global product structure
d) global functional structure
10) which of the following best explains the attrition rate for expatriates?
a) the skills of expatriates are not marketable because of their time spent overseas
b) expatriates are usually relegated to junior positions upon returning to their home
country
c) expatriates feel unappreciated and dissatisfied both during and after the assignment
and leave the company
d) expatriates receive less compensation overseas than they receive domestically
11) according to the contingency theory of leadership, international managers
________.
a) must try to enforce the parent-country norms across foreign subsidiaries
b) must adjust their leadership behaviors according to the context, norms, attitudes, and
other variables in the host country
c) must rigidly conform to the motivational theories and practices of the parent country
d) must not link performance with reward
