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1) inpatriates are managers with global experience who are transferred to the
organization's headquarters country, so their overseas business and cultural experience
and contacts can facilitate interactions among the country's far-flung operations.
2) the increased complexity regarding the social responsibility and ethical behavior of
firms across borders is brought about by the distance between the headquarters and its
subsidiaries.
3) high power distance implies that people would be more motivated by teamwork and
relations with peers.
4) the term "moral idealism" is used to address the need for a moral standard that is
accepted by all cultures.
5) when a company is at the internationalization stage of strategic expansion, and has a
centralized structure, it will likely use a polycentric staffing approach to fill key
managerial positions.
6) in environmental scanning, the first broad scan of all potential world markets results
in the firm being able to eliminate from its list those markets that are closed or
insignificant or do not have reasonable entry conditions.
7) in high-context cultures, feelings and thoughts are not explicitly expressed; instead,
one has to read between the lines and interpret meaning from one's general
understanding.
8) which of the following is one of the typical roles managers on international
assignments must often play to enhance leadership effectiveness?
a) representative of competing firms
b) manager of the local firm
c) cultural representative of the host country
d) cultural representative of the neighboring country
9) the first step for an international manager toward cultural sensitivity should be to
________.
a) work and travel in a foreign culture
b) interact with people from other cultures
c) understand his or her own culture
d) learn to speak another language
10) which of the following is a similarity between the negotiation styles of both north
americans and latin americans?
a) they highly value emotional sensitivity
b) they display strong commitment to their employers
c) they give great importance to documentation
d) they tend to be argumentative when they think they are right
11) which of the following is the most accurate statement concerning the role of context
in cross-cultural communication?
a) in high-context cultures, the message is implicit; in low-context cultures, the message
is explicit
b) in high-context cultures, there is a low sensory involvement; in low-context cultures,
there is a high sensory involvement
c) in high-context cultures, many tasks are handled simultaneously; in low-context
cultures, only one task is handled at a time
d) in high-context cultures, work time is flexible; in low-context cultures, work time is
not flexible
12) which of the following variables is frequently overlooked when deciding on entry
strategies and alliances, particularly when the target country is perceived to be similar
to the home country?
a) political stability
b) culture
c) currency stability
d) competition
13) according to tung, the ________ training technique exposes trainees to the kinds of
situations they are likely to encounter, which are critical to successful interactions.
a) area studies
b) field experiences
c) language trainings
d) culture assimilators
14) which of the following is the main reason why companies dispose hazardous wastes
in less developed countries?
a) international agreements
b) weak regulations and low costs
c) advanced waste disposal plants
d) large amounts of available land
15) which of the following is true of the way arabs view time?
a) deadlines and firm commitments are crucial to arabs
b) arabs view time as a valuable and limited resource
c) arabs believe important decisions cannot be rushed
d) arabs honor deadlines by all means
16) low power distance implies that ________.
a) people would be more likely to prefer an autocratic leadership style
b) most people would be more comfortable with the traditional division of work and
roles
c) people would be more motivated by teamwork and relations with peers
d) most people would be more comfortable with a clear distinction between managers
and subordinates rather than with a blurring of decision-making responsibility
17) which of the following is the most likely reason for falling union membership in
industrialized countries?
a) a decrease in the proportion of white-collar and service workers as proportionate to
manufacturing workers
b) rising proportion of temporary and part-time workers
c) the declining popularity of unions among the older generations
d) a reduced number of firms offshoring white-collar jobs
18) in the context of the study conducted by lazarova and caligiuri, which of the
following refers to the most important hrm practice for successful repatriation?
a) continuous communication with the home office
b) financial and tax assistance
c) agreement about position upon repatriation
d) visible signs that the company values international experience
19) ________ are companies that start out with a global reach, typically by using their
internet capabilities and also through hiring people with international experience and
contacts around the world.
a) glocals
b) global civics
c) born globals
d) global commons
20) according to a study of global teams by govindarajan and gupta, which of the
following is the most important task in developing a successful global business team?
a) clarifying the objectives of the team
b) aligning the goals of each team member
c) cultivating trust among all team members
d) ensuring that team members have essential skills
21) the context of leadership comprises ________.
a) clarity of information available in host area
b) the technical knowledge of the leader
c) the business environment
d) the communication skills of the leader
22) jeff richards works for an american mnc. for more than 10 years, jeff was posted in
the company's subsidiary in ghana. upon returning to his home country a few months
ago, jeff reported that his international experience had substantially enhanced his skills
of making decisions with less information and more uncertainty about the outcome. in
this instance, jeff alludes to which of the following acquired skills?
a) tolerance for ambiguity
b) technical skills
c) managerial skills
d) multiple perspectives
23) which of the following can be termed as a benefit in the context of expatriate
compensation?
a) relocation expenses
b) cost-of-living adjustments
c) health insurance
d) private education for children
24) how do cultural differences affect the way firms conduct e-commerce?
25) what cultural variables create noise in cross-cultural communication? use the steps
in the communication process to explain methods of controlling cultural noise.
26) explain the differences between moral universalism, ethnocentrism, and ethical
relativism. which approach is best?
27) describe the process of knowledge management in international joint ventures.
28) differentiate between the characteristics of a universalist culture and a particularist
culture?
29) briefly describe the characteristics of the global geographic structure.
30) what are questionable payments? why are they problematic for international
managers?
31) according to research, what practices should firms follow when making
international assignments in order to ensure a high degree of job satisfaction and limited
turnover?
