1) paternalism and patronage are important in humane-oriented societies.
2) nontask sounding involves general, polite conversation and informal communication
before meetings.
3) alliances can be formed for various purposes, e.g., sharing technology, marketing, or
production joint ventures.
4) international human resource management is a vital component of implementing
global strategy.
5) effective human resource management of a company’s global cadre ends with the
successful repatriation of the executive into company headquarters.
6) in general, decentralized decision making is common for functions such as finance,
and research and development that are organized for the entire corporation, whereas
other functions such as production, marketing, and sales are more appropriately
centralized.
7) in a globalized market economy, csr has to be part of modern business.
8) cultural sensitivity requires the willingness to put oneself in another’s shoes.
9) in the global staffing approach, the best managers are recruited from within or
outside of the company, regardless of nationality.
10) reverse culture shock occurs primarily because of the difficulty of reintegrating into
the organization.
11) by transitioning to formats such as interorganizational networks, companies are
abandoning traditional structures and switching to more rigid organizational structures.
12) russians employ axiomatic appealsthat is, their appeals are based on the ideals
generally accepted in their society.
13) the strategic management process invariably follows a linear format.
14) performance-oriented societies tend to take initiative and have the confidence to get
things done.
15) globalization is a specific strategy that treats the world as one market by using a
standardized approach to products and markets.
16) as described by oberg, which of the following is most likely a characteristic of the
irritation and hostility stage of culture shock?
a) excitement
b) homesickness
c) appreciation of local practices
d) positive attitudes and expectations
17) ________ is the ability to convey goals and train team members to use the
collaborative technology effectively.
a) external alignment
b) resource acquisition
c) task facilitation
d) interpersonal facilitation
18) more recently, a staffing option known as ________ has been utilized to provide a
linking pin between the company’s headquarters and local host subsidiaries.
a) expatriates
b) inpatriates
c) transpatriates
d) migrants
19) who, among the following, when used to manage subsidiaries, usually brings more
cultural flexibility and adaptability to a situation?
a) parent-country nationals
b) home-country nationals
c) managers with minimal global exposure
d) third-country nationals
20) ________ research focused on how some people are motivated by internal
aspirations and life goals, whereas others are primarily motivated by the job conditions.
a) henry mintzberg’s
b) henri fayol’s
c) abraham maslow’s
d) frederick herzberg’s
21) the term ________ refers directly to the marketing and sales process via the
internet.
a) e-commerce
b) virtualization
c) peer production
d) database management
22) which of the following is a form of hedging?
a) expatriate control in key positions
b) development assistance
c) local debt financing
d) localization of the operation
23) modern leadership theory recognizes that ________.
a) no single leadership style works well in all situations
b) the charismatic style of leadership works well in all situations
c) the democratic style of leadership works well in all situations
d) the democratic, or participative, leadership style is less likely to have positive results
with u.s. employees.
24) the foreign corrupt practices act of 1977 was primarily established to ________.
a) distinguish between harmless customs and actual bribery
b) combat corruption initiated by electronics firms and their subsidiaries
c) provide managers with anonymous methods for reporting bribery
d) prosecute international extortionists under the u.s. legal system
25) which of the following is an advantage of a synergy?
a) minimized cross-cultural exchanges
b) exposure to different viewpoints
c) greater complexity in the workplace
d) varying managerial styles
26) which of the following best explains why many foreign companies find operating in
china a difficult experience from a business perspective?
a) china lacks the financial and legal systems needed to support the country’s foreign
trade
b) china’s local market is not large enough to support its extensive exporting to the u.s
c) china’s government mandates that workers receive high wages and benefits
d) china’s exchange rate changes too frequently for u.s. businesses to compete
27) which of the following subsystems is most likely to underlie both moral and
economic norms?
a) kinship system
b) political system
c) religious system
d) education system
28) during the exchange of task-related information, who among the following people
would most likely ask many questions of their counterparts, delve specifically and
repeatedly into the details at hand, and provide only vague and ambiguous material
during a presentation?
a) chinese
b) arabs
c) americans
d) mexicans
29) a country seeks new infusions of capital, technology, and know-how. it announces
that it shall exempt taxes and grant concessions for foreign investors. which of the
following measures is the country employing?
a) providing incentives
b) imposing regulations
c) establishing trade barriers
d) ensuring economies of scale
30) which of the following is true about the mexican culture?
a) scheduling and time management are of utmost importance
b) harmony in the workplace is extremely important
c) workers expect leaders to involve them in decision making
d) business takes priority over family and friends
31) japanese workers are likely to ________.
a) emphasize personal goals over group-wide goals
b) be motivated by materialistic rewards
c) be insulted by material incentives
d) emphasize individual achievement over group achievement
32) the foreign corrupt practices act (fcpa) prohibits u.s. companies from making illegal
payments, other gifts, or political contributions to foreign government officials for the
purpose of influencing them in business transactions.
33) fizzy is an american firm that manufactures carbonated soft drinks. fizzy executives
want to enter the global market, and they are considering the idea of a joint venture with
a beverage company located overseas. after conducting research on different beverage
firms, fizzy executives selected a large beverage manufacturer located in china. kevin
burns and three other top-level executives at fizzy have been assigned to the negotiating
team. the team has flown to china to negotiate the details of the joint venture.
which of the following best supports kevin’s argument that he should be the primary
negotiator?
a) kevin has an aggressive and explicit attitude
b) kevin leads all negotiations with domestic u.s. firms
c) kevin is the oldest and the most experienced person on the negotiating team
d) kevin has full knowledge of guanxi; therefore, he should lead the team
34) which of the following terms refers to the process by which the firm integrates and
benefits from the experiences and skills learned by its employees?
a) knowledge management
b) employee value proposition
c) employee retention
d) business process outsourcing
35) what are some of the complexities of managing and implementing a global alliance?
how can e-commerce enablers assist the process?
36) what are the main differences between japanese and american negotiators?
37) what is the relationship between global corporate culture and moral universalism?
38) list the reasons a company would have if it wants to operate internationally.
39) what are some of the challenges in implementing global alliances?
40) list the seven steps in the strategic management process.
41) how can modern technology, such as negotiation support systems (nss), be used to
improve the negotiating process?
42) ( the ability to transfer technology efficiently typical of the international structure
43) what are the changes necessitating new structural designs for organizations?