1) felix department store has over 900 stores in the u.s. and over 300 stores in mexico
and canada. felix has been particularly successful in mexico, and the firm’s executives
believe felix should expand into other latin american countries. as a result, plans are
underway for the construction of a new felix store in managua, nicaragua. the
construction, once started, is expected to be completed within a year, so staff selection
needs to begin soon. felix’s executives are considering the idea of using parent-country
nationals to manage the new store in nicaragua.
which of the following, if true, undermines the argument that parent-country nationals
should manage the felix store in nicaragua?
a) felix is implementing a strategy of global expansion by acting local
b) decision-making authority stems primarily from felix’s top management housed in
the company’s headquarter in the u.s
c) the top management of felix is in favor of closely monitoring all of the company’s
subsidiaries
d) felix’s hr department recently developed a new expatriation policy
2) a ________ is a hybrid organization of overlapping responsibilities.
a) functional structure
b) divisional structure
c) product structure
d) matrix structure
3) overall, more managerial opportunities are available for ________ women than for
women in most other countries.
a) russian
b) chinese
c) arabian
d) american
4) which of the following strategies is a firm most likely to use, if it initiates a joint
venture with a local company in a foreign country, as a way of adapting to risk?
a) equity sharing
b) participative management
c) localization of the operation
d) development assistance
5) which of the following is an internal factor that affects the choice of international
entry mode for a company?
a) potential of local market
b) knowledge of local market
c) industrial globalization
d) global experience of firm and managers
6) in an interview, a british journalist asked a german athlete, “are you a typical
german?” when asked to clarify, the journalist explained that a typical german loved
machines, worked hard, and was dependable. this is an example of ________.
a) cultural noise
b) discrimination
c) kinesic behavior
d) stereotyping
7) according to oberg, which of the following is the first stage of culture shock?
a) irritation and hostility
b) biculturalism
c) honeymoon
d) gradual adjustment
8) customizing a range of products in a combination suitable for a particular target
market, as a response for the increasing need for speedy adaptation to the market, is
known as ________.
a) outsourcing
b) diversification
c) platformisation
d) internationalization
9) marketing-oriented companies, such as nestl and unilever, which produce a range of
products that can be marketed through similar channels of distribution to similar
customers, will usually opt for the ________.
a) domestic structure plus foreign subsidiary
b) global geographic structure
c) matrix structure
d) domestic structure plus export department
10) in order to minimize potential problems in alliances, companies should most likely
choose partners with ________.
a) competitively sensitive technology
b) complementary products and skills
c) significant control of the target market
d) superior bargaining power in the same industry
11) roch, a swiss chocolate company, recently opened a manufacturing unit in spain. the
purpose of this move was that roch wanted to avoid spain’s high import tariffs. which of
the following reasons prompted roch to open the manufacturing unit in spain?
a) customer demands
b) trade barriers
c) globalization of competitors
d) growth opportunities
12) the anti-sweatshop code of conduct requires companies to provide a healthy and
safe work environment and ________.
a) to differentiate on the basis of gender
b) to pay the prevailing local minimum wage
c) to reduce environmental footprints
d) to employ forced labor when the situation demands it
13) neil grahams is a strategic hr advisor in an american mnc. he believes that in today’s
globalized economy, both the knowledge and management resources as well as the
skilled and unskilled employee resources, central to the success of an organization, are
dispersed around the world. according to him, an organization can significantly improve
global competitiveness by maximizing its global human resources in the long run. with
which of the following is neil most likely to agree?
a) that maximizing long-term retention adversely affects the ability of an organization
to maximize its global human resources in the long run
b) that ihr managers must develop effective global management teams to improve
global competitiveness
c) that women have little or no role to play in international management
d) that the use of international cadre through career management is unlikely to improve
global competitiveness
14) a comparative study of european project groups in several countries by sylvie
chevrie revealed three main strategies for dealing with the challenge of achieving
cross-cultural collaboration in multinational horizontal projects. which of the following
is not one of those strategies?
a) drawing upon individual tolerance and self-control
b) setting up transnational cultures
c) linking rewards to individual achievement
d) trial-and-error processes coupled with personal relationships