1) the ringi process involves gaining approval on a proposal by circulating documents
to those concerned throughout the company.
2) the critical factors necessary for successful leadership abroad have come to be known
as the cultural quotient.
3) in a highly competitive environment, alliances are a slow and risky route to
globalization, and therefore, are likely to be avoided.
4) transformational outsourcing refers to the view that global sourcing can produce
gains in efficiency and profitability by fully leveraging talent around the world.
5) in the u.s., rewards usually fall into five categories: financial, social status, job
content, career, and professional.
6) the most important single factor determining ijv success or failure is the choice of a
partner.
7) mncs often partner with local small enterprises to capture new ideas and innovations.
8) achievement and personal capabilities are valued in collectivistic societies.
9) middle easterners avoid hiring mediators, as they cannot deal with direct conflicts.
10) high power distance usually results in a centralized structure and autocratic
leadership.
11) under civil law, it is assumed a contract reflects promises that will be enforced
without specifying the details in the contract.
12) one disadvantage of a polycentric staffing policy is the difficulty of coordinating
activities and goals between the subsidiary and the parent company, including the
potentially conflicting loyalties of the local manager.
13) which of the following terms refers to the basic means by which a company
competes?
a) mission
b) procedure
c) strategy
d) process
14) which of the following would most likely be categorized as a global financial
objective of an international firm?
a) foreign-exchange management
b) long-term profit growth
c) quality and cost control
d) company market share
15) ________ is one of the informal means that firms often use to help the trailing
spouse find a position at the same location.
a) intercompany networking
b) organizational shuffling
c) predeparture training
d) global management
16) which of the following is true with regard to direct coordinating mechanisms?
a) expatriates from “headquarters” do not exert control over the foreign affiliate through
the expectations of the national and corporate culture of the parent company
b) even in situations where parent control is considered less important, delegating the
control to the local level is ritually avoided
c) direct coordinating mechanisms that provide the basis for the overall guidance and
management of foreign operations include, the design of appropriate organizational
structures and the use of effective staffing practices
d) direct coordinating mechanisms do not include staffing practices
17) which of the following is a part of the rational decision-making process?
a) background check on individuals involved in decision-making
b) gathering and analyzing relevant data
c) comparison of competitor products
d) marketing the respective products or services
18) in the middle east, ________ plays a major role in all aspects of life, including
work.
a) religion
b) materialism
c) individualism
d) leisure
19) which of the following is not one of the typical reward categories in the united
states?
a) job content
b) cultural
c) financial
d) social status
20) to address the globalizationlocalization dilemma, firms that have evolved through
the multinational form and the global company seek the advantages of ________ in the
pursuit of transnational capability.
a) niche marketing
b) horizontal organization
c) a narrow product line
d) vertical organization
21) the members of ________ interact through computer-mediated communication
systems and are linked together across time, space, and organizational boundaries.
a) virtual teams
b) primary groups
c) local teams
d) cliques
22) the government of jonovia seizes all assets of refresh, a world-famous, soft-drink
brand in jonovia, without offering any compensation to the company. this action by the
government of jonovia is an example of ________.
a) private action
b) repatriation
c) privatization
d) confiscation
23) which of the following environmental factors would most likely increase the risk
for a firm that has established a fully owned subsidiary in a country?
a) expropriation threats
b) unreliable distributors
c) infrastructure weaknesses
d) quality control issues
24) which of the following is most likely a characteristic of low-context cultures?
a) work and social relationships are inseparable
b) individuals base meaning on subtle gestures
c) individuals must read between the lines
d) feelings and thoughts are expressed in words
25) ________ is increasingly being recognized as a major determinant of success or
failure in international business.
a) international human resource management
b) procurement of raw materials from abroad
c) outsourcing
d) insourcing
26) which of the following is true of the attitude toward work in mexican culture?
a) work is a sacred duty
b) group harmony at work is essential to success
c) workers are primarily focused on the future
d) leisure time is more important than work
27) when encoding a message during cross-cultural communication, it is most effective
for senders to ________.
a) use idioms and expressions
b) make gestures
c) rely on personal interpretations
d) speak slowly and loudly in their native language
28) some countries rigorously enforce employee secrecy agreements in order to
________.
a) protect a firm’s intellectual property
b) limit the influence of organized labor
c) avoid litigation between competing firms
d) strengthen international contract laws
29) which of the following refers to focusing on and specializing in specific markets?
a) integration
b) implementation
c) differentiation
d) globalization
30) what are the benefits of outsourcing abroad? what should firms do when
implementing a global sourcing strategy?
31) briefly describe laurent’s research pertaining to managerial authority versus
participation.
32) what is the difference between high-context and low-context cultures? in which
type of culture would you prefer to work? why?
33) define decoding and list three main causes of incongruence in the decoding process.
34) list the cultural variables in the communication process and explain the different
types of nonverbal communication.
35) what are global management teams? why are they important to global firms?
36) what does effective global leadership entail? what are the different roles that
managers on international assignments often assume to enhance leadership
effectiveness?
37) describe the strategies of globalization and regionalization. when can each strategy
be used most effectively?